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Ratings: 61 | Reviews: 61
2.45/5 rDev -43.3%
quality: 2 | service: 1.5 | selection: 4 | $$$
Package was damaged during shipping. I contacted Matt and he replied two days later simply stating "shipping policy states weather related issues" are not the responsibilty of the company. It hadn't even made it back to him yet. How did he know it was weather related? How do I know he is being truthful about the damage? I asked him how did he know that was the cause, and that his websites says "Please do not order during EXTREME hot or cold temps", so what defines "Extreme". He didn't reply to this email.
The temp in my town was in the 40's on the day of what would have been delivery. I'd hardly consider this "Extreme"
The day he recieved my returned order he emailed me saying it was indeed weather damage and he would re-stock what he could re-sell and refund for those products only. He said it was obviously weather damage since some of the bottles were still partially frozen.
I find this policy to be absurd. I've placed approximately 10 orders online between November and January with no issues such as this. Orders from Belgium Shoppe arrived during what ended up being 18 inches of snow without a problem. If Liquid Solutions cannot figure out a way to safely ship during certain times of the year, then they should not ship at all.
I placed an order with Wine and Cheese place around the same time. The owner of that company called and asked if I would mind them delaying the shipping because of the weather. That is the way to do business. Take notes Liquid Solutions.
01-15-2010 21:13:20 | More by pwoody11
4.5/5 rDev +4.2%
quality: 4.5 | service: 4 | selection: 5 | $$$
I have ordered 3 times from Liquid Solutions. I have received every order in pristine condition.
I was able to get multiple bottles of PTE at close to retail price. My most recent order I got a 2007 Abyss and 2 Concecrations at a very fair price.
I have been able to get items here that might be able to get much harder through trading.
I am sure it is fair but the shipping seams a bit high but who knows. I more than likely use them again keep in mind standard shipping seams a bit slow.
I would recommend this as a alternative for anyone searching for hard to get beers, in their current state.
12-23-2009 05:30:27 | More by Casey10
4.85/5 rDev +12.3%
quality: 5 | service: 5 | selection: 4.5 | $$
I recently recieved my order from Matt and I was blown away with my whole experiance.
I ordered Abyss along with enough beer to fill a full box. All beers I would have no shot at obtaining in my neck of the woods. I had read that Matt was hard to get ahold of but he emailed me with answers to my question in less then 24 hours. My order was correct and perfectly packaged.
The website is easy to navigate and contains some great beers. I love the shopping cart where you can view how your items will be shipped. Very helpful when shipping cost can be a bit much.
I will definatley make more online purchases from LS.
11-28-2009 04:10:39 | More by beerwolf77
4.5/5 rDev +4.2%
quality: 4.5 | service: 4.5 | selection: 4.5 | $$
I recently got an on-line order and was very impressed with the entire process. Their website is very easy to navigate and they give excellent describtions of the brews. The selection of beers from the Pacific north west is very impressive. They also carry special releases like The Abyss. I was given an email when my package was shipped, about a week after I ordered. The email had a link with the shipping information. Everything was well packaged and arrived intact. The shipping cost are the only downside, but I was able to get several beers that were otherwise unatainable. I will definitely order from here again.
11-12-2009 22:42:54 | More by bonkers
3.55/5 rDev -17.8%
quality: 4 | service: 2 | selection: 4.5 | $$$$
Nice beer and liquor store located in Oregon, USA. I used them as a mail order shop and was pleased with my experience.
They get a nice selection of beers. Lots of tasty offering from around the country as well as Euopean imports. They also get some special release stuff fom brewer like Alan at Hair of the Dog which is pretty cool. Fred From The Wood, Rose Cassis...
They also have a nice mead selection which is also hard to find.
Prices and shipping cost are too high. Poor communication as well. Other than that, a decent spot.
09-14-2009 21:27:26 | More by rye726
4.85/5 rDev +12.3%
quality: 5 | service: 4.5 | selection: 5 | $$
i have ordered from liquid solutions three times and was satisfied each and every time. i have had no problem contacting matt by email and he has answered the phone both times i called about my order. the only downside to ordering from them is their proximity to me. it takes a while to get the packages, but it's not been a problem in the past as i can get stuff that would be impossible for me to get or trade for otherwise.
this is one of only two or three places that will ship to mississippi, so a big win there as well.
08-28-2009 18:46:13 | More by deepsouth
2.85/5 rDev -34%
quality: 3 | service: 1.5 | selection: 4 | $$
Really more of an online site but did do one order from them. That was enough.
The selection off the website is pretty good and you can't easily find enough to fill a box for shipping.
The annoying part is #1 you have to find a business address to ship to #2 the one-man show who runs it is really bad w/emails and communication w/customers #3 mixed up one of my beers. Switched NB La Folie (excellent sour) for NB kriek (average kriek). Said he would refund the $ but never saw it happening so let it go. Putting the right beer in the right box just can't be that complicated.
08-27-2009 15:25:26 | More by bret27
3.85/5 rDev -10.9%
quality: 4 | service: 3 | selection: 4.5 | $$$
I've placed three orders with LS now and overall I'm pretty satisfied. They have a great selection of brews not available to me, plus they are one of the only places that will ship to Pennsylvania. The prices per bottle are fine, but the shipping costs are very high. I think its about twice what it would cost me to ship a package to the west coast.
There a couple of minor problems with the service from LS. Matt can be hard to get a hold of and it can weeks for a package to ship out. Still, he did give me refund when one of my bottles leaked.
Overall, I would recommend LS and I know I'll use it again myself. Just don't be in a hurry to get your order.
06-09-2009 15:56:33 | More by DIM
4/5 rDev -7.4%
quality: 4 | service: 3.5 | selection: 4.5 | $$$$
I have ordered multiple times online, but have never been to the store, so this review only applies to online ordering.
The selection is usually quite impressive, and the website easy to use, and updates quickly whenever they run out (but not automatically, occasionally you put it in your cart and lose it before ordering).
Service is usually good, but shipping times vary tremendously. I have waited anywhere from days to months. Packaging is generally good.
E-mails sometimes do not get answered, but with the order itself, whenever it finally arrives, I never had a problem. Shipping is very expensive.
Would recommend if you are not in a hurry.
05-07-2009 19:05:54 | More by brdc
3.7/5 rDev -14.4%
quality: 4 | service: 3 | selection: 4 | $$$
Have order online from them quite a few times... Pretty good selection and has the rare stuff on occasion, but gets negative points for long shipping time, takes around 2 weeks at least for an order to be packaged up and shipped, shipping rates are also pretty high but i had never had a problem with bottle breaks... also slow on emails sometimes... but they do a good job if you aren't in a rush... that's pretty much all i have to say, well, they have a good mead selection, and some merchandise... good for Alaskan brews, has had Alesmith in the past, some struise, they need more smoked brews though, and sours!!
04-07-2009 17:02:43 | More by Onslow
Liquid Solutions in Oregon City, OR
95 out of 100 based on 61 ratings.