The Ginger Man
Taps: 72 / Bottles: 160
Cask: Y / Beer-to-Go: Y
Ratings: 229 | Reviews: 211 | Show All Ratings:
Reviews by mltobin:
3/5 rDev -29.1%
vibe: 3 | quality: 3 | service: 2 | selection: 4 | food: 3 | $$$
A very short walk from the Morgan Library or a short walk from Grand Central is The Ginger Man. You may or may not know that it is part of a beer bar chain which originated in Austin, Texas.
Having visited their Austin bar/restaurant, this location falls short of the bar. Although you will find a solid selection of beer, both from the U.S. and countries such as Germany, Italy, Belgium, Norway, etc; their customer service needs better attention. Their service is ok, but sometime distracted by their smart phones. And they also make remarks to customers that are borderline rude. In closing, worth hitting up once when visiting NY and looking to hit the beer spots, but spend more time at the other options.
02-12-2012 19:01:36 | More by mltobin
More User Reviews:
3.68/5 rDev -13%
vibe: 3.5 | quality: 4 | service: 2 | selection: 5 | food: 3.75 | $$
Visited after my girlfriend and I realized we would rather grab a beer and a bite to eat instead of enduring a commute from hell (we work in the area). The place was packed for a Wednesday night. The atmosphere seemed pretty pleasant once I looked past how crowded it was; wood paneling and pretty nice decor. The selection of draught beers was simply enormous. I ordered a Victory Dirtwolf and a Firestone Double Barrel from a more than friendly bartender. After a few moments, half of a table opened up and we seated ourselves.
Probably a full ten minutes later the waitress came by to ask if we wanted anything. We ordered a pastrami reuben sandwich to split. After a few moments I ran out of the Dirtwolf (simply amazing stuff) and decided it would be much quicker to order at the bar than to wait for the waitress to come by again (which it was). I came back to the table with my Habenero Sculpin and waited another ten minutes before the waitress made another pass at our area.
To clarify, I was in no way annoyed that the waitress was taking so long, I would rather be proactive about grabbing my drink from the bar than sit and fume over "slow service." The place was completely packed, so I was sympathetic to her slow rounds. However, I did not appreciate the way I was treated when she rudely and abruptly asked me if I had ordered the drink from the bar myself and proceeded to explain "the system" of ordering solely from her as if I were a child.
We finished the sandwich -- which was pretty good, but probably not $13 good -- and asked for a check when the waitress came by. Unfortunately I spent all of my cash at the bar, otherwise I would have avoided what came next. When I told the waitress I could only pay with a credit card, she again proceeded to give me attitude regarding a $15 minimum despite my being absurdly close to the "limit". While I didn't mention to her that this "limit" was arbitrary, and that it was contractually illegal (most credit card companies require businesses to honor credit like they would cash... i.e. no minimums) I did note that I had just purchased 3 beers in addition to a meal and that I was in no way inclined to buy anything else. She continued to press me and I flat out told her that I wasn't going to buy anything. She finally said she would "talk to her manager" and left. Although I'm sure she made a big show of being accommodating, I gave her a larger than normal tip for her "courtesy" and all the "trouble" she went through.
Long story short, next time I will stick to sitting at the bar if possible. I'll completely avoid the food/seating area if it means not having to feel like justifying my actions every time the waitress comes by.
01-25-2014 20:11:21 | More by KHarz
The Ginger Man in New York, NY
94 out of 100 based on 229 ratings.