Springs Liquor Outlet
Ratings: 8 | Reviews: 8 | Display Reviews Only:
1.91/5 rDev -42.1%
vibe: 1.5 | quality: 1.5 | service: 1 | selection: 3.5 | $$
I've been to this liquor store many times (unfortunately) because it is the most convenient location for me. It's not easy to get in and out of, and if you want to leave it and go North you have to drive all through the shopping center to leave.
Lets start with the store itself. It has a bunch of tacky signs plastered on every window. They have tons of signs and posters telling you not to shoplift and prohibiting you from bringing purses in. Seriously, you are not allowed to bring a purse in. My wife generally refuses to go in because she doesn't want to be treated like an inmate.
When you enter, you are funneled past a non-functional entrance door to the exit door; and have to squeeze past all the checkout lanes, exiting customers, and loitering staff. It's not a good design. I guess this is designed to limit shoplifting, but it's annoying.
Once inside, you find a cavernous space that does indeed have an above average selection of beer and wine. Liquor selection IMO is only average at best. Most employees are clustered at the entrance, and very few circulate throughout the store. In 10 visits, I have been contacted 1 time, and had to hunt down someone to help me several times; which takes awhile. The people I've talked to generally know where to find stuff, but don't know much about the product.
Prices are fair. I think most 6-packs are priced on the high side, but some are priced well. Their wine prices seem to be reasonable as well. They have pretty good deals on liquor sometimes.
Finally, when you check out, you put your products on a non-functional conveyor belt, dodging numerous additional signs and displays. Then you have to again navigate the gauntlet of employees, shopping carts, and entering customers to leave. Overall, I do go here fairly often, but I resent the way customers are treated.
11-08-2013 17:30:45 | More by Dan_K
1.55/5 rDev -53%
vibe: 1 | quality: 1 | service: 1 | selection: 3 | $$
I went into the store today and experienced the worst customer service ever. (And that is a really bold statement) I tried to use the "family discount card" and because my husband has a different last name they refused to let me use it even when I explained that sometimes husbands and wives have different last names. They specifically checked my ID to make sure our last names matched after I told them we had different last names.
I asked to speak to the manager and they pointed to an asian woman with short gray hair and said she was the owner and to talk to her. She said it was "against the law" for me to use the discount card. Wow! I guess I am a law breaker, never been accused of that one before! I was surprised at how condescending she was so I asked for a number to call to complain and she gave me the store number and said to speak to Cathy and that Cathy was the owner. I asked for her name and she refused to give it to me saying that she didn't have to tell me her name and that "Colorado Law says" she doesn't have to tell me anything. I told her I would like to be able to tell Cathy who I was speaking with when I called her. She then said she was Cathy and when I asked if she was the owner she said she didn't have to tell me anything and that she wasn't Cathy. Clearly she could not keep up with her dishonesty in the short period of time I spoke with her (less than five minutes).
I stated that this was the worst customer service I have ever experienced and she told me to "have a nice day." Pretty unbelievable experience over what would have amounted to less than a dollar in savings.
08-02-2012 01:59:42 | More by Carolyn
3.86/5 rDev +17%
vibe: 4 | quality: 4 | service: 4 | selection: 3.5 | $$$
Decided to check this place out because it was freaking HUGE and it was in a very nice part of town. I drove past it twice since my damned GPS was off by two blocks. If you pass it, you'll pay the dear price of frustration set by the beautiful minds of the Colorado Springs civil engineers and city planners, so headsup.
The place has a Sams or Costco warehouse vibe going on and it's a nice comfortable place to shop. Lots of white and very cavernous. They got d'bigass shopping carts to boot. Unfortunately the only things I put in that big cart were a 4pk of Oskar Blues Ten-Fidy and two bombers of Lagunitas Hop Stoopid.
Even though the place has coolers abound, I didn't find much I was interested in that Coaltrain did not have. Coaltrain had cheaper sixers ($1 to $2 less per sixer on average), but...the Hop Stoopid was the same price. They did have a lot from New Belgium's Lips of Faith series and more German brews than I expected. Quite a few bombers from Stone as well.
They have tons wine and some decent glassware. Someone here mentioned their tequila selection and they're right - it's epic.
Checker was very nice and another older woman carefully wrapped and boxed my purchase. Very pleasant people there. You may have to ask if you need help on the floor or in a cooler.
Even though much of the beer is run of the mill stuff, the place is nice and worth a look if you're in the area.
07-24-2011 05:46:42 | More by DelMontiac
3.65/5 rDev +10.6%
quality: 3.5 | service: 3.5 | selection: 4 | $$$
There are 50 cooler doors in the back of this store that house beer, with seven of them dedicated to single bottles. For Colorado Springs, this is the best warehouse type store I have seen in terms of selection of beer. Coaltrain liquor still beats this store with specialty beer however. I saw all of the local breweries and most of the Colorado breweries represented, plus many of the Cali and northwest breweries. All the usual German, Belgian, and other European breweries were represented as well. I would recommend this place as a stop for beer if you are on the east side of the city, and it has a better selection than its counter part on the north side.
11-19-2009 22:11:56 | More by allforbetterbeer
3.15/5 rDev -4.5%
quality: 3 | service: 3 | selection: 3.5 | $$$
Springs Liqour Outley is one of the newer stores in the Springs. It is located way north so I don't usually venture out there. With gas prices it costs over $5 just to make a trip.
They are very big and carry lots of stuff. Huge wine and liqour selection. They have an especially good variety of Tequilas. Pirces are hefty unless on sale.
The beer selection is decent. Lots of the average stuff with some good four pack and fine six packs. Not much in the ultra premium variety. Rgeardless, a good variety of good beer. Probably the best choice if you live on that side on town.
05-07-2008 16:44:39 | More by rye726
4/5 rDev +21.2%
quality: 4 | service: 4 | selection: 4 | $$
Dropped in here and noticed they had a GREAT single malt scotch selection. I small talked with the cashier and stock guy on our favorites.Ok..on to the beer..GREAT selection of local, Mountain, Pacific and even a shocker for me was some Washington State sixers from Hale's. The selection was very good and broad. I wish they had more bombers. I often do not lwant to buy an entire sixer of something that I am just trying. The bomber selection was decent or average at best. I picked up a few locals(Ft Collins Double Choc Stout, Mojo Rising IPA and so on). They also had a pretty decent selection of Euros. I found a Thomas Hardy there much to my surprise.
03-13-2008 20:42:44 | More by barleywinefiend
4.15/5 rDev +25.8%
quality: 4 | service: 4 | selection: 4.5 | $$
I have seen this place around for quite awhile and until recently haven't dropped in. The location is very close to the prime area off of Powers, but it's easy to miss. While visiting a friend in the neighborhood, we were able to pick up some Stone IRS (I think I have CS cleaned out) and Old Rasputin RIS which I haven't seen in the other local liquor stores. Nice selection of the local Colorado and other American craft beers. I saw some Rogues I haven't tried yet and plenty of others that I'm just not used to seeing in cooler shelves.
Definitely worth a stop if you're in the area.
05-29-2007 14:22:37 | More by SaltyLime
4.15/5 rDev +25.8%
quality: 4 | service: 4 | selection: 4.5 | $$
First off, i can't believe no one's recommended this place yet. It is clearly (IMO) better than it's sister store (colorado liquor outlet) & cheers.
I occasionally come across some imports that is less than fresh, but for the most part they turnover product pretty good.
Selection is pretty impressive (for Co Springs); 27 coolers full of craft or imports. A pretty good selection of bombers (wish they'd switch up more) & singles to include Bear Republic , Avery & Stone. Where this place really shines is their selection of American Craft beers. The selection includes Rouge, DFH, Mad River, Loads of Colorado products, plus a few breweries from Montana. Import selection could be better for the eclectic stuff, but only Coaltrain Liquors has seemed to figure that out.
Prices are usually pretty good, give this place a try. I believe it's the 2nd best liquor store in town
11-07-2006 01:37:53 | More by russpowell
Springs Liquor Outlet in Colorado Springs, CO
- out of 100 based on 8 ratings.