Ratings: 34 | Reviews: 26 | Display Reviews Only:
3.69/5 rDev -14.6%
vibe: 3 | quality: 4.5 | service: 2 | selection: 4.75 | $$
Rodman's is a convenience store on Wisconsin ave. in DC. They do a good job of advertising limited releases on twitter which is nice because you don't have bombard them with phone calls. Unfortunately, customer service in the beer department can be hard to find. My biggest gripe about the place is on two recent occasions they've advertised a set purchase limit per person and changed that limit within the amount of time to drive to the store. They did it to me with Black Note AND Bourbon County last season once they were running out. They used to use the honor system and put limited beer on the shelf with a note saying, "One per person please" or something of the like, but I noticed with Backwoods bastard last week you had to find someone that works in the beer department (which took 10 minutes) and ask for it because it was hiding in the back. I think their new policy is better considering I've seen people look at the "one per person sign", peek around and see if anyone is watching, then take more than the allotted amount. I would love this place if they had better customer service but unfortunately it's almost non existent.
11-12-2013 05:55:36 | More by DCgolfpro
District of Columbia
2.98/5 rDev -31%
vibe: 3.5 | quality: 4 | service: 1 | selection: 3.5 | $$
What once was a reference for craft beer in the region lost its grip for a while, but seemed to pick it up after a couple of slips with the new management. But a gimmicky policy with special releases, and an unprofessional exchange in social networks with some inappropriate remarks made it for me.
The price gauging seemed to be a sign of an early management attitude that was called out and corrected. There was more than one instance, but it seemed that they had recuperated a reasonable price bracket. Now, the rambling announcement on social media about receiving special releases was quite nice, and whether one got it or not, it helped to keep an eye out. Recently with one particular release, they showed it off, said it was sold out in an hour, but actually had kept a few bottles aside to set up a sophomoric marketing raffle for a chance to buy a bottle. And while I disliked the gimmick, it was the disrespectful answer I received to my critique that really did it. Quite spectacular... Maybe the new guy will do well with his crowd but the underlying attitude I've felt does not work for me. What a swing... Luckily there is more than this to the region and to my neighborhood.
01-24-2012 18:45:31 | More by Daniellobo
Rodman's in Washington, DC
95 out of 100 based on 34 ratings.