Al's of Hampden / Pizza Boy Brewing
No picture uploaded.
Have one? Upload it now.
Ratings: 132 | Reviews: 75 | Display Reviews Only:
3.08/5 rDev -30.8%
Updated Nov 30 2013
I want to love this place. I really do. On my second trip--in the new location--I was again met with horrible service (like the first time), but this time around I learned that they have done away with small pours of their beer and instead only do full pours.
This is a brewery right? People visit breweries specifically to sample beers, right? Not here: over 20 of their beers on tap and you'd have to buy full pours of each to try them. WTF? I'm not asking for free samples: more than happy to pay. I just don't want to get tanked trying more than two beers. Even half pours would be okay.
If you want to try their beers, bring a DD or about 20 friends.
Ridiculous. Dropping my service rating from a poor to an awful.
11-30-2013 22:07:38 | More by jwjon1
3.2/5 rDev -28.1%
It's a shame a craft beer paradise with excellent food has to be ruined by staff who don't clean tables, serve in a timely manner, drink behind the bar, aimless walk around talking to their friends and are genuinely annoyed by customers asking for assistance. Won't be returning which is disappointing because I had high hopes for this place.
Atmosphere: Loud at times but that's because there's a lot of people. Definitely around or slightly above average.
Quality: Food is great, Pizza Boy beer isn't the best but it's definitely pretty good.
Service: As evidenced by many reviews on Yelp, their customer service isn't good. Bartenders are apathetic and uneducated about the beer they serve and can't answer simple questions as to why nitro is used, food pairings or flavor profiles. It's not an uncommon sight to see them playing on their phones, brushing off customers to serve their friends or drinking behind the bar. The service is as bad as it gets. Rude, irritable humans with not even an ounce of common courtesy or good manners.
Selection: Out of the 100 taps, 90 some are usually active. The selection features great local beers, their own brew as well as some of the top names in the craft beer industry. You won't be disappointed with your beer once you get past the rude staff. Typically, this would be a 5/5 because hell, 90-100 beers at a given time is awesome. However, their pick six selection to go isn't very good.
Food: Again, the food is great. Their pizza is awesome.
Value: $5+ for a pint of craft is definitely reasonable. Food's not too bad either.
02-23-2014 00:10:24 | More by AMBREW13
3.35/5 rDev -24.7%
I absolutely loved this place and hated it at the same time. The Pizza Boy beer was amazing, well worth the hype and the food was also very good. However, not offering samples or flights of beer is very puzzling. At least offer 4 or 5oz pours. This would allow customers to try more of this great beer and certainly increase sales. It was also really odd that you cannot tip using a credit card. Not sure about the reasoning behind this but it has to hurt the servers/bartenders. We ran up decent sized bill but had very little cash on us to provide a tip. Overall, great beer, good food but unusual business practices.
07-19-2014 14:39:50 | More by IPAchris
3.4/5 rDev -23.6%
Re-reviewing this since it's in a new location. I really don't want to write an entire diatribe, so let me just quickly point out the major flaws:
1. Their 2L growlers are clear glass
2. They have an entire shelf of beers exposed to the outside sun
3. Beers they serve on tap are way too cold
4. The inside has a women's penitentiary feel to it
5. No tasters allowed, can only get full pours
6. When ordering one of their bottled beers, you can't have any other beers on your table
Many people would point out that many of these issues are minor. But I would argue that selling clear growlers and not allowing trying beers on tap without ordering a full pour as complete bullshit. There is really no excuse for doing this. I just don't understand this place, there is so much potential and the beers here were for the most part, excellent. But it's the little things that are just baffling to me. There is just a weird vibe of paranoia that makes this place reek of amateur hour. I feel bad for the head brewer, he's clearly a great at his job but unfortunately has to deal with piss poor policies from the owner. Too bad.
06-16-2014 18:44:29 | More by bum732
3.5/5 rDev -21.3%
For such an excellent beer selection (huge fan of the pizza boy sours) it's a real shame that the staff is so rude. Also, its obnoxious that they wont let you sample beer when deciding which delicious selection would like to fill your growler with. I'm thoroughly upset about this since als could have easily become one of my new fav spots.
11-15-2013 21:58:50 | More by Era717
3.56/5 rDev -20%
For beer alone, this place is close to perfect. The bottled sours in particular are some of the best you can find anywhere. There's also always a number of quality offerings on draft. Note this is attributed to Terry, not Al, and while I think I would follow Terry wherever he brewed - if he left Al's I don't think I'd ever need to return.
The food is another story. While the pizza is decent, the hot subs are not good. A bunch of us went and tried a good variety of them, including the meatball parm, the chicken cheesesteak and chicken parm. We all forced ourselves to finish half and then couldn't go any further.
Probably my biggest disappointment was the attitude of the staff. The young manager there in particular was very rude after a misunderstanding, and some of the other servers I found to be arrogant and slightly off-putting. I've been here twice now, and felt the same way both times. After speaking with Al, I believe this attitude trickles down from him.
Besides this, clear 64 oz growlers? When asked why they would have clear growlers, the answer given was that no one keeps the beer long enough for it to matter. And the cost is unnecessarily high. $6 for a 32 oz grenade style growler? The lack of any samples, half pours, or flights makes it difficult to try all of the beers, and some are better than others.
They are also very uptight about carding - so make sure you have your ID with you, or you won't drink, even if you're 60 years old and drove 3 hours to get there. I've never seen another bar in the state of PA who was as uptight about everyone in a party having an ID as this establishment is. The level of enforcement here reminded me of visiting Egypt and having our public buses constantly stopped, emptied and inspected at vigorous and drawn-out checkpoints.
05-27-2014 23:53:07 | More by facesnorth
Al's of Hampden / Pizza Boy Brewing in Enola, PA
98 out of 100 based on 132 ratings.