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Ratings: 2 | Reviews: 2
2.29/5 rDev -18.8%
vibe: 1.75 | quality: 3 | service: 1 | selection: 3 | $$
I'd had a very long, hard day at work and just wanted to get home. I wanted two single local beers and some wine. Not known for their customer service I had to yell out to the guy behind the glass wall. When he found out what I wanted to do he said yes, I could split a 6-pack. Who knew that splitting one six pack was acceptable and another one was worth a small hissy fit?
After 9 years of continuously rude, dismissive and appalling customer service I've decided enough is enough. The sooner these guys realise that no one goes there for a wide selection of products, competitive pricing or engaging customer service the better - people go there for the convenience and that is all. From now on I'll go out of my way and go to The Salisbury Hotel where John will always greet you with a smile and conversation.
I must applaud you though guys ... all of you (bar one) have the uncanny ability to complete an entire transaction without uttering a single word. What an arrogant skill that is! Oh and your beer selection is rather poor. Not that you'd ever acknowledge that ...
07-21-2013 11:34:24 | More by MissPorcelain
3.35/5 rDev +18.8%
quality: 3.5 | service: 4 | selection: 2.5 | $$
I used to travel past this place on the train all the time, but it was just a blurry flash past as I never stopped at Stanmore. I first took notice when they had a large billboard sign facing the rail line advertising one of Murray's limited edition beers - probably the Wild Thing Stout.
So when we were in the neighbourhood I figured I should drop in. It's set up like most other bottle shops inside, it's a bit cramped but it has a nice cellar kind of feel to it. The beer fridges line the far wall from the door and their selection is very impressive for such a small store. While they do have the boring, typical cheap Australian beers, the majority of the selection is microbrews and a few obscure imported drops.
The highlight for me was that they had both the Marzen and Weizen Schlenkerla Rauchbiers - the Marzen I'd tried before, the Weizen I bought and drank on Christmas Eve.
While there was nothing in there that I hadn't (or haven't since) seen elsewhere, it was a very good selection for the size of the shop, and the guy serving me was very friendly and commented on the Schlenkerla I was buying (along with a four-pack of Knappstein reserve). It has a nice neighbourhood feel to it, but the owners clearly know or care about beer which makes it worthy.
Unfortunately though, having visited it a couple more times, their stock really doesn't rotate very much. As good as the range is for such a small store, a bit of variation through the seasons would really help. As it is it's pretty much on par with a small Vintage Cellars.
03-20-2009 00:18:17 | More by laituegonflable
Stanmore Cellars in Stanmore, Australia
- out of 100 based on 2 ratings.