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Ratings: 9 | Reviews: 8 | Display Reviews Only:
2.7/5 rDev -5.6%
Ok, glad there is no limit to this word count. Me and my friend walked in there at about 11:30 Thursday night to get some drinks for a party tomorrow night. The store has a sign clearly posted that says 12am close Sun.-Thurs. This was our first time in this fairly new store. A good example of customer service is checking me and my friend's ID as we walked in. A bad example, oh, it's a long and detailed way of how NOT to treat your customers or want them to come back...EVER!!! We tell the guy, ok, we're looking for vodka and he told us where, ok. Then, things started going downhill from there. My friend went looking for a bottle of Tequila, just on the way to the vodka displays, just to see what brand. We're both now at the vodka displays, side back wall, and the guy from up front is with us again, telling us and I quote "18 minutes until we close!" Who does that? We are in a place of business before closing.- this isn't a test in school. He is on the phone with the manager at this time as well telling us, "The manager is looking at the tape and hasn't seen you two before." I'll address this quickly, we were in his OLD STORE on APRIL 26 2013 looking for the same Raspberry Vodka bottle. He is right we hadn't been there, but seriously? Either this manager doesn't want to pay his arrogant employee 15 minutes or he has nothing better to do with his life than buy liquor and play Armchair Security. So we leave and the doors locked up, which gives me the impression, hey we're wondering if you guys might steal something. My friend has bought almost $200 worth of liquor at one visit at the old shop. The end of our visit was priceless though as the guy from up front was like "What party are you guys going to?" Yeah, we ain't inviting you. I see this place has had some nice reviews and it is right to note that their selection is vast and affordable but to get the customer service Failure me and my friend had, it is so worth spending my money SOMEWHERE ELSE and forget this stop entirely.
My friend called later just before closing at 11:57 and the arrogant guy answered. My friend asked "Is your manager there?" "I don't know" he said. My friend asks another question, "Do you know when he'll be in tomorrow?" "No clue," he said. This goes to confirm the arrogance of this guy and their lack of care of customer service. I work closing most of the time at my job and we only kick out customers until after closing, our rule is, if they're already in the store they can shop.
08-08-2014 20:40:01 | More by USF7120
2.04/5 rDev -28.7%
A verycluttered, just racks with bottles of beer, wine and liquors. Nothing special.
Q a lot of ipas... That have been there for a long long long time. Most of what they have is way way way past the expiration.
S there is one guy who knows about beer but he is a bag of dicks. The rest of the employees know nothing.
S moderately good. They have some stuff that isn't made anymore, but most of it is old ipas
V extremely pricey. I only go there once in a while to see what they have.
06-18-2013 22:16:08 | More by Lare453
2.08/5 rDev -27.3%
So I went here for the first time in May, and while they have a nice selection my friends nor myself will never go back. I bought close to $100 worth of beer, some for trade and some for myself. I picked up a bottle of Avery Maharaja later to find out it was bottled in 2010 batch 11. I called and spoke with 2 different employes at this place and both argued with me that this beer can be aged and it is perfectly fine (the first one told me this beer has a five year shelf life). They told me that they form their own opinons about beers and don't care that the brewery says it should be consumed with 6 months of bottling and the brewery also agrees that this beer is not age-able (I spoke with Avery Brewing directly on the phone twice). He also continued to tell me that this beer should have no hop flavor after being aged for two years (why would I want to drink a no hop IPA). I said well you should tell your customers that you are aging their beer for them and he said no the date is on the bottle. I would never buy an Imperial IPA or regular IPA that has NO hop flavor that is just dumb. They do not brew the beer they just sell it, so how are they to say what can and can't be aged. If they want want to drink old beer that is up to them, but to sell it to their customers and not be willing to make it right, they just lost thousands of dollars in business over a $9 dollar bomber. So in closing my recommendation is FUCK THIS PLACE, THIER PISS POOR ATTITUDE, LACK LUSTER CUSTOMER SERVICE, AND NON EXISTANT BEER KNOWLEDGE.
06-02-2012 19:17:04 | More by d_snuts
4/5 rDev +39.9%
Worth a look for sure.
Overall I like the place. Lots of selection, up there with Total Wine. Some breweries are represented better than others, (you can get almost everything by Avery, Bell's (no hopslam tho), or Cigar City, including seasonals.)
Some of the beers on the shelf are hella-old. For instance 2 weeks ago no Avery Maharaja, today there are a few bottles but they are from 2 years ago (batch 11). That's not terrible, but such a hop forward beer loses some charm over time.
This can also be used to your advantage for beers that DO age well, or have sold out elsewhere till next season. I picked up a 6pack of Bell's Third Coast Old Ale that was just over 2 years old and they were pretty bad ass.
Some beers are found behind the counter, including but not limited to burton baton, 120 minute, and utopias.
Edit: The place is between Lifestyles Gym and Walgreens. (It does not say Bottle Rack outside, just indicated as a liquor store)
04-30-2012 17:36:57 | More by Connor
4.65/5 rDev +62.6%
They have a great beer selection and the staff is very friendly. I think the customer service is awesome, and if you have any questions the staff is very quick to answer. They have a deep beer selection and they will go out of their way to tell you about what they got in or what you may like. It looks like just a normal liquor store which may throw some off, but once you walk in, you can tell it's far from you normal liquor store. It is very clean, and I would highly recommend to anyone looking buying beer in the Tampa area. I can't tell you how many times I have gone in there and find beers I have been looking for.
11-09-2009 14:17:34 | More by Bullets
3.7/5 rDev +29.4%
The ambiance is a typical liquor store, yet very new and clean. They will not separate six packs other than what is in the coolers. The selection is probably the best in north Tampa, rivaling Total and surpassing ABC. They have everything from hard liquor and wine to cigars. In the beer department they have micro and macro and even a few hard to find imports. The prices are average to a little high. Overall a great selection of beer and if you don't mind buying in six packs it beats Total and ABC.
05-11-2009 04:52:00 | More by nick76
4.55/5 rDev +59.1%
Just made my first visit yesterday to the Bottle Rack after some friends told us about it the evening before. The selection is quite impressive and includes a great variety of American craft beer and a smaller selection of imports (focused on Belgian beers). So far, a majority of the beer is only sold in 6-packs, but the beer guy is working on a singles section as well as adding new beers daily.
Although it is a wine, liquor and cigar store, they're super beer friendly and geared toward improving the already great beer selection. They also take requests and seem to be able to source just about anything. They had all of the beers from Rogue and DFH (yes, all of them) as well as many of my other favorites, including Bell's, Abita and New England Brewing (cans).
Ok, so this place is great! Very clean and organized. The beer guy, Ronnie was super helpful and can order anything you need. Pricing is reasonable. Some of the prices were lower than around town and some were a little higher. Balances out in the end.
05-10-2009 12:51:46 | More by UptownKevin
Bottle Rack in Tampa, FL
- out of 100 based on 9 ratings.