Ratings: 102 | Reviews: 77 | Display Reviews Only:
2.13/5 rDev -48.7%
I seriously had the worst bar/restaurant experience of my life last night. The staff was rude, the bouncer was rude, the whole place was unacceptable from a customer service stand point.
When i joined my party it took 15 minutes before someone stopped by to see if I wanted something to drink. When my friend showed up 20 minutes later, first the bouncer came over to our table and demanded to see her ID (she looks young yes but she's 23 and he was incredibly rude in how he went about carding her) and then nobody EVER came by to ask her if she'd like something, she never even got one drink.
Then when our table got the check one of our group asked the server if they could charge $44 (of our $200+ bill) to his credit card, he was told that they do not do that because that would constitute splitting a bill which they REFUSE to do. He had already added up his total and told them how much to charge, not split anything off, just charge his portion of the bill to his card. Their response was "It's not that we can't do it, it's that we won't do it." ABSOLUTELY RIDICULOUS. What happens when a group only has credit cards? Is on perso. Forced to charge the whole bill on their card because dragonmead refuses to be accomodating.
Best believe I will never return there with my business. I will never even buy a dragonmead product at another bar. I will also tell everyone I know about how horrible my experience was there, and I mean EVERYONE, friends, family, and complete strangers.
I will happily go to the Falling Down Beer company (better beer, better food, and a better staff) with my business from now on when we want micro-brews. To be honest I would rather find a hole in the wall bar and drink bud light on tap before I ever return to or give dragonmead my business again.
11-17-2013 15:41:22 | More by matthew_k
2.68/5 rDev -35.4%
I've been to this place quite a few times and every time I have gone in there, I have been very pleased, except for the last time I went in, which will undoubtedly be the last time I visit this place. I have to agree with everything that 'Gaisgeil' wrote in his review of this place.
The atmosphere reminds me of the Ren Fest. Very 15th century feeling with the Dungeons and Dragons. As soon as you walk in you feel comfortable and warm.
The quality of the beers is something to be desired. It's almost as if they were about the quantity than the quality. I always get the sampler when I go in there and usually end up regretting 2 or 3 of the choices I have made. The only beer I really enjoyed was the Redwing Raspberry Wheat.
The service the first couple times I went here was great. The wait staff was very friendly and helpful, they seem to go out of their way for you to feel at home. The last visit I had changed my perception. I don't know if I caught them on an "off" night but that was the worst service I have ever encountered there. They were the opposite of what I remembered. They seemed almost annoyed with us every time we ordered. I didn't know a brewery would charge you $2 a head for a party over 10 people. They were out of a beer I asked for in my sampler and the waitress never came back over to ask what I wanted as a replacement. As we cashed out our bill, one of the waitresses turned around and, under her breathe, called my girlfriend and friends 'idiots' and that she hoped us, 'morons', wouldn't stiff her like the last party did, on a tip.
Didn't try the food but the free pretzels and mustard are a nice touch with the beer.
12-22-2006 16:18:51 | More by CoSMoSYS
2.78/5 rDev -33%
Walking into this place, I was sure to be greeted by a court jester. Kind of a kids type amusement place, but hey whatever works. The service was very slow even though the crowd was thin. Small selection of snack type food so don't come hungry. They did have a wide selection of beer styles that are average in taste. Not really a destination for beer geeks like me. The medival theme seems like a gimmick but if it gets people into craft beer, so be it. I would prefer they concentrate on fewer beers with better quality then such a vast selection of average ones.
01-01-2012 02:11:01 | More by jale
2.93/5 rDev -29.4%
It's high time I get around to reviewing this spot, lord knows I've been there enough times. Located in a rather annoying spot on the eastbound service drive off of 696 in Warren within an industrial strip mall, kind of odd. The place is decorated dungeons and dragons style complete with amateurish fantasy artwork and medevil style stage props. You know... the whole dragons, sword and shield bit. Overall though, it's a nice enough place, a little cramped around the bar, which you basically HAVE to sit at, if you sit at the table you can forget about anyone from the staff coming by to help you. Which brings us to the service... back in the day this place had a nice staff, friendly and helpful but now, you'd think these people hate their jobs, I'm not sure if it's a whole new barstaff or what but these people act like they're doing you a favor or something. They're pretty slow too when there are more than a few people around. The selection is great in sheer number and scope, but also in quality. In my honest opinion there are a lot of clunkers here, not horrible mind you, just really bland and not worth the price tag. There are however a few truly wonderful beers here.
A spot worth checking out surely, but they've developed some problems and if you only had time to go to one place in the area, you'd be much better served checking out Kuhnhenn first.
01-06-2006 08:15:03 | More by Gaisgeil
District of Columbia
3/5 rDev -27.7%
It's hard not to be impressed by the beer selection at this place. The bar is tucked in an industrial strip. It's very clean. And the decor is fantasy dragon themed. I sampled several brews in one visit. Nothing was stellar.
Nearly 40 beer options are all brewed in-house -- though not all available all the time. During a Thursday night visit, our waitress noted that several of the most popular options printed on the weekly menu were unavailable. Our waitress was knowledgeable and helpful (there really are LOTS of beer styles on tap).
I thought the Bill's Witbier was very good and the Castlebrite (Apricot) Ale was nearly undrinkable. Otherwise, mediocrity flowed from the others that I tried.
Thursdays are apparently "Acoustic Open Mic Nights" -- which packed the small place. Food is barely available (crackers, popcorn, sausages). Pretzels were brought to our table after one round and the menu notes that food may be brought in from elsewhere. Check their Web site for beers being served and entertainers on tap.
Be sure to check out the bathroom. On the way, you'll spot a glass wall looking into the squeaky clean brewing operation. In the men's room, you'll find a bizzaro drawing of a naked woman feeding a dragon.
12-31-2005 01:00:49 | More by aaron
3.27/5 rDev -21.2%
Only been here once, and it was a real mixed occasion.
The location isn't ideal but it's adjacent to the freeway and there is plenty of space. The medieval theme is pretty cool, and the place was relaxed.
The beer selection was outstanding. Can't remember offhand but had to be at least 40 different brews. My girlfriend and I sampled as much as we could, and unfortunately you could tell they focus more on quantity than quality. While the beers were better than what you can get in Downriver or Detroit, only a couple of them were worth ordering pints of. Some of those were pretty damned good, though.
They don't have a full food menu but do have some snacks/appetizers, and, I believe, allow food to be brought in.
The service was abysmal, however. There was a party of 16 or so in there and a handful of waitresses catering to them. The one in charge of us was nonexistent, and it took 10 mins for us to be greeted and another 5-10 for our beer order to be taken. When we finally got our beer, approximately 25-30 mins after sitting down, a different waitress dropped it off and I asked if we could order some snacks and she literally said, "Not from me," and walked away to cater to the party. My gf had to go up to the bar to order food and one of the bartenders asked her why she didn't just wait for our waitress, and seemed bothered by us. When we were done with our first flight we waited about 10 mins and realized our waitress wasn't there anymore so we went up to the bar and sat down, hoping the service would be better. A guy greeted us and was ostensibly the only non-rude attentive employee present, but after a few minutes he started rounds around the seating area and the woman who took his place (same one who told us we couldn't order food from her) was rude and inattentive. I tried to talk to her about different beers and also the prices of their merchandise and she was dismissive. I asked how much of the stuff they bottle and she replied, "Can't you see what's in the display over there?" Which really put me off. We left shortly thereafter as it seemed the employees were all either having a bad day or too busy fellating the party that was there.
Would I go back? Maybe. I'd like to see if the service was an anomaly or the usual, but, while some of the beer warranted returning, we were too agitated by how we were treated to do so. The next night we drove out to Kuhnhenn, not far from Dragonmead, and had a much, much better experience (and enjoyed better beer).
01-13-2014 02:16:14 | More by Rohkey
3.28/5 rDev -21%
Reviewed on 6/20/2010.
Stopped by here on a Saturday night. It is right off the highway. There are a lot of taps (~40) but this place is definitely more about quantity vs. quality. We tried a couple of samplers plus a few pints and all the beers were mediocre at best. The atmosphere and service were alright. Although it was a Saturday night, the bar was not completely packed and it probably was only mostly full because there was a special event going on. If you have extra time you could stop here, but there are better nearby brewpubs with higher quality beers (ie Rochester Mills, Sherwood, Black Lotus) that I much preferred to Dragonmead. I didn't try any of the food but there is a limited menu.
12-23-2010 21:27:27 | More by LilBeerDoctor
3.38/5 rDev -18.6%
Brewpub is located in Warren in an industrial strip-mall type area. Inside, it's decked out in the medieval ware - a little hokey to me. They have a huge selection of beers available, and between four of us we tried about 10 (two different samplers) and they went from bad (probably just me not appreciating the style) to above average. I was slightly disappointed in the quality of the beers we tried. Service was slow, but it was busy. Food was only pretzels and onion rings and small stuff like that. I wouldn't recommend going for the food at all. If you're a fan of the beer, it's worth a stop, but if not, I don't think a visit to the brewery will change your opinion.
05-29-2013 20:24:35 | More by HarmonMW
Dragonmead Microbrewery in Warren, MI
92 out of 100 based on 102 ratings.