Louisville Beer Store
Ratings: 38 | Reviews: 24 | Display Reviews Only:
2.56/5 rDev -38.2%
vibe: 3 | quality: 2.5 | service: 2.5 | selection: 2.5 | $$$$
The first time I went into the store was about a week after my 21st birthday. I had previously encountered beer before, but rarely found something I actually enjoyed (College parties exclusively feature PBR and "Lite" beers). I heard of the store, and also heard that it had great selection and knowledgeable staff.
I came in knowing I was going to spend some money. I'm not stingy. I will pay good money for good beer. The prices were not my problem with the store. My problem came when I was looking at the beer selection, and, as any new 21 year old, I was overwhelmed in trying to find the proper beer best fit to my tastes, or even a good recommendation. I waited for the staff member to finish up with the previous customer, and when he was finished I walked up to him. I politely tried to ask questions about beer, what beer he would recommend for me, and explained the flavor profile I was looking for. He replied, he was acting like I was an idiot, and I'll concede, I was. That was the point of asking for help. If I knew what I wanted or everything about beer, I would grab it and pay for it and leave. I left with nothing, as the man was of no help and made me feel like less of a person.
I came back a year or so later, figuring "Hey, I'll give them another chance. It's probably something I said. I have bad days at my customer service job too!" but again, I was met with the same attitude in a different staff member. I left, again empty handed.
Many people do not have a problem, I am just trying to support a local business, and would gladly pay more to support such a business. The concept is really awesome, but I am afraid I have to give it only one more chance to wow me. If it does, I will gladly change my review. It is possible I came in on two bad days, but I do not appreciate being treated like an idiot. I ask questions because I want input, not to annoy said staff person.
08-01-2012 23:25:51 | More by AgentK
2.98/5 rDev -28%
vibe: 2.75 | quality: 3.25 | service: 2 | selection: 3.75 | $$$
A - I've been once a Friday night during the "Trolley Hop" and downtown Louisville calls it. that was a pretty chill and groovy scene, but other than that it's pretty empty and boring. Feels like an antique shop.
Service - pretty terrible. I've been there several times and scene 2 different guys there. Both pretty much ignored me. I asked questions and asked for their suggestions, they gave short answers that didn't lead to any kind of convo. You work at a beer store, you'd think you;d enjoy talking about beer!
Selection - This is a strange one. It's almost like they are trying so hard to be hipster that they do not have some beers that are easily accessible, but still renowned as good craft beers. I won't start listing some of what they don't have but should, because all that is debatable and subjective I guess.
But at the same time they have a crap ton of beer that even someone like me who has dived into the craft beer world and scoured the internet for the biggest, best, rarest, and most popular still hasnt heard of!
No food served here.
Value - pretty expensive! but they just carry alot of expensive beers. But there prices are definitely higher than Liquor Barn
05-10-2013 02:50:47 | More by TastyAdventure
3.05/5 rDev -26.3%
quality: 3.5 | service: 1 | selection: 4.5 | $$$
Stopped in around 2 p.m. on a Sunday. The woman working there was in the middle of a conversation with a couple of other folks and didn't acknowledge me or my wife as we came in and browsed. We tried to get her attention several times but she just kept on talking. After about 5 minutes a couple of other folks stopped in who apparently knew the bartender. She struck up a conversation with them. I don't go to craft beer places to feel like I'm the one doing the work, so I left, and no one seemed to care.
It's a shame, because their selection of bottles and drafts is pretty great. Prices were high on bottles - $2 for Sam Adams seasonals, for example - but a flight of 4 beer samples is just $8. Too bad the poor service meant I didn't get to try any of it.
06-29-2010 03:55:33 | More by Mickelswit
3.25/5 rDev -21.5%
quality: 4 | service: 2 | selection: 3.5 | $$$
Let me be honest, I was not impressed by this store. I have seen so much hype over it, and yet when I went there for the first time I was very disappointed in what I found.
The first thing I saw on the shelves was a 16.9 oz bottle of Weihenstephan Kobinian. This is normally $2.99 at the local big liquor store; it was $3.99 here. What's more, they really didn't have much better selection than the big Louisville liquor store either--particularly when looking at domestic beers. If imported sours are your thing (which they aren't for me), then I guess this is the place for you. But beyond that they didn't have very much that I couldn't find elsewhere for a better price. Brooklyn Local 1-- $8.99 at Whole Foods (who is pricey in their own right); $10.99 at LBS!!!
Now, I know some people will say, "Well, you're also paying for the atmosphere," but this was not the atmosphere I am interested in either. Prior to going there I had called a few times looking for some hard-to-find beers and every time I was struck by how rude/snobbby the person on the phone came off as being. Of course, I chalked this up to poor phone etiquette and didn't think much off it. However, when I was in the store all I heard was the beer attendant complaining about how none of the distributors were sending them enough even though they are there top sellers in the city (which I find hard to believe in itself, specifically when it concerns a brewery like Bell's which is everywhere). They also complained about the taxes in Kentucky. This is funny since the store is located less than a mile over the river from Indiana, so if they were really concerned about it . . .
Anyway, like I said, I was disappointed. Honestly, I didn't find much of a reason for me to frequent this establishment given the cheaper, better stocked stores closer to my home. Granted, they did seem to have a nice collection of taps, but I'm not much of a beer store drinker, so it doesn't factor into my decision much.
01-20-2011 04:42:29 | More by tburus
3.34/5 rDev -19.3%
vibe: 3.25 | quality: 3.75 | service: 2.25 | selection: 4 | $$$
The place is small but there are some good beers inside. The service is BAD and I have gotton the impression on my four trips that the crowd here is a bit snooty and smug. Price here is the biggest obstacle, however they do have some excellant selections albeit a little off step. Its a good place to be able to run in and out on your way out of town, assuming you can get waited on.
12-12-2013 22:53:35 | More by target88
3.69/5 rDev -10.9%
vibe: 3.5 | quality: 4.5 | service: 2 | selection: 4.5 | $$$
The Louisville Beer Store is a great place to go get a new brew or to try something interesting off of their tap wall. They always have a great selection and seem to be the place to get something you have never tried before. With that said, go in, look around, don't ask for help, pay, leave.
03-13-2014 20:09:31 | More by fleurdelou
3.7/5 rDev -10.6%
quality: 4 | service: 3.5 | selection: 3.5 | $$$
An interesting little store. Very difficult to find and not really in a great location. Arrived at 1 only to find that the store opens at 1"ish". what on earth does that mean? waited around until 1:20 and was about to give up when a young guy came running up to open the door. He was super nice and helpful but that still doesn't make up for a business who's hours are "ish"
The selection is small but good. If I was a regular here I am sure they'd be able to hook me up with things I was in need of but for a quick stop it was a bit spuratic. The prices varied a lot. For some things they were high by as much as a dollar or so a bottle.... for other things they were definitely on th lower end. They also have some interesting large format bottles. Didn't check out the taps as I was in a rush but overall, worh stopping at but not worth driving out of your way for
02-07-2011 07:51:18 | More by Urbancaver
3.86/5 rDev -6.8%
vibe: 4 | quality: 4 | service: 3 | selection: 4.5 | $$
I've been shopping at this place for about a year now, and have been in multiple times.
A: The store is always clean, well-lit, and well-stocked. To the best of my knowledge, it always seems to be open on time.
Q: The quality of the selection is very good, especially when one takes into consideration the area in which this store is located. They seem to take great pains in insuring that their offerings are stored properly and of the highest quality.
S: To be honest, the service is variable (as one would expect from about any place). For the most part, the staff are friendly, if not overly attentive. Generally, the individuals who frequent this store know what is available and know what they are looking for, so I suppose that the staff assumes that the customer will do the work. I should point out, though, it is never a good idea to call this place, as none of the staff seem to understand or care about proper phone etiquette.
S: The selection is very good for the Kentuckiana area. The store carries a number of reputable imports, as well as products from local and regional craft breweries. If you look around, it's not too hard to find something outstanding here.
V: It's a little pricier than some, but not as expensive as others. To be honest, I've never really had a complaint with the prices, and have even been able to find things at this store that are much more expensive elsewhere.
Overall, I would recommend this store. The selection is generally near excellent, the facility is nice and well-maintained, and the prices aren't horrible. One can do far worse than spending an afternoon here.
10-18-2011 14:54:25 | More by mrfrancis
Louisville Beer Store in Louisville, KY
92 out of 100 based on 38 ratings.