New Holland Brewing Company
Active Beers: 107
Beer Ratings: 16,637
Beer Avg: 3.7
Taps: 14 / Bottles: 6
Cask: Y / Beer-to-Go: Y
Ratings: 170 | Reviews: 86 | Display Reviews Only:
Reviews by jale:
4.25/5 rDev +1.4%
vibe: 4.5 | quality: 4 | service: 4 | selection: 5 | food: 3.5 | $$
This review has two parts. The first is bad and the second is very good. This is a great example of a business working out a problem to everyones benefit. Stopped here for dinner and several beers. Tuesday night and very busy with a 30 wait for a table. Not a problem. the hostess seated us and we waited 20 minutes for the waitress to take our drink order. Another 10 for the order to arrive. Another 25 minutes before she returned to take our next order. Asked about bottles and were told that they don't serve the one I wanted. 10 minutes later the table next to us had one delivered to them. Asked again and was told the same thing, at which I pointed to the bottle on the table next to us. She walked away, and it was at this point I game unglued. I found the manager and explained the situation to him. He promptly sent a different waitress to our table and offered to pick up our bill. I declined the free offer and for the rest of the night we had the best service ever. The manager did the right thing and I will return anytime I'm in the area. Oh they make their own wine along with Gin, 3 types of Rum, vodka and tequilla. The food and selection were very good. This is a place worth driving out of your way for.
08-09-2011 02:44:11 | More by jale
More User Reviews:
New Holland Brewing Company in Holland, MI
93 out of 100 based on 170 ratings.