Rick's Wine And Gourmet
Ratings: 50 | Reviews: 50 | Display Reviews Only:
Reviews by dtivp:
3.75/5 rDev -9.4%
quality: 4.5 | service: 3 | selection: 3.5 | $$
I have visited this store twice, the beer selection is good and it appears they turn their stock well, so they do not keep old product on the shelf. The Craft beer area is small, so it is not the main focus of the store. I rated the service average, because the beer guy's customer service needs to be improved. His beer knowledge is excellent and he is opinionated, which is OK until he trashes your opinion. At times I felt I was in the way, which is surprising since I was purchasing a $180 selection of beer. Maybe that's a small order in the store???? The young lady behind the counter was very much more helpful.
The value was good and I will return when visiting my son, maybe the other beer guy will be working on my next visit.
06-13-2010 17:55:04 | More by dtivp
More User Reviews:
District of Columbia
4.64/5 rDev +12.1%
vibe: 4.5 | quality: 4.5 | service: 5 | selection: 4.5 | $$
The embargo has ended and change is upon us...time for a re-review.
A great place to get beer in the DC Metro area. The staff is friendly and knowledgeable. Rick's always have a variety of quality brews in stock. They also get a lot of the limited releases, such as Black Ops and Bell's Hopslam, and allow you to reserve bottle(s). Additionally, there is a mailing list, keeping customers informed about upcoming tastings, releases, etc. There are plenty of quality beers from which to choose at Rick's Wine & Gourmet. The new beer manager is knowledgable, pasionate about beer, friendly (a drastic change from the last guy) and does a great job. This place is certainly worth checking out and a destination I frequent as often as I can.
09-14-2012 02:10:00 | More by Huhzubendah
4.01/5 rDev -3.1%
vibe: 3 | quality: 4 | service: 4.5 | selection: 4 | $$
Visited this place while staying in Old Town. Had to walk a few miles, but I had some time to kill while my wife was in some conferences. Got there, it's in a little shopping plaza, not a big place, but everything was pretty neatly stacked up. Wine and liquor were in the store, but beer was to the right. As I walked in I was greeted by the cashier and he immediately asked if I needed any help, just told him I wanted to browse the beer isle and he pointed me in the direction. After being there a couple minutes a different employee asked me if I needed help, I told him I was looking for Duck-Rabbit and he informed me they were out and he'd either order some or was in the process of ordering some. He even offered me some suggestions. I didn't take the suggestions, but I appreciated the gesture. I was really bummed to not find any Duck-Rabbit especially because I'd struck out everywhere else. Still there was an good selection, better than anything else I saw in the area. Bell's, Terrapin, Great Lakes, Left Hand, Legend, Port City then the rest of the classic heavy hitters like Stone, Rogue, Sierra ect. I ended up leaving with a case divided up between some Bell's, Terrapin, and great lakes. A couple DC Brau bombers on the top. The cashier (Chris I beleive his name was) offered me a little help and gave me suggestions in the are to what else was around beer related. Very friendly and helpful. I read a few bad experiences from people, but I gotta say it was good for me, I'd go back if I were staying in Alexandria. HOpefully I'll be closer next time or have a car though.
08-05-2012 03:26:57 | More by AndyAvalanche
1.83/5 rDev -55.8%
vibe: 1 | quality: 1 | service: 1 | selection: 4 | $$$
I must agree with some of the other evaluations - while this place has a great selection of beers, the service is just awful! Frankly, while I usually don't engage in personal attacks, the beer guy here is just a jerk. He has no concept of customer service and is rude, impolite, and couldn't care less if you shop here or not. I have been in the store, maybe? 8 times, and, quite honestly, tolerated the guy because they have good beer...
However, this last time was the last straw - the guy was just a total jerk - I asked for help and he pretty much made fun of me for asking as in "if you don't know what you want, I can't help you..." and then denigrated me when I checked out (with about $100 worth of beer!) by saying he was really too busy to wait on me... And, I did nothing to the guy - never have! which is why it's so incredulous! I've been here before and the guy has been surly but this takes the cake... I even tried to be polite and said "sorry, did I offend you in some way? I like the beer here but you seem angry?" well! OMG! he almost lost it! and said that it had been a long day and he was tired of dealing with clueless customers! ha. Now, I'm a beer geek! so, I'm not clueless! This guy is just a jerk.
I think management here needs to step back and take a look at this guy - he has some issues! I'm not a pshrink! but studied psych in college and this guy is definitely in need of some anger management or some sort of counseling! Sorry, don't mean to go off - but everything the other raters have said about his behavior is true...
As a result, I won't return here - one would presume that the approximately $1000 a year I spent here on beer is not important!
03-22-2012 02:55:49 | More by Rubycon
District of Columbia
4.74/5 rDev +14.5%
vibe: 4 | quality: 5 | service: 5 | selection: 4.5 | $$
Last week I went to Ricks Wine and Gourmet in Alexandria, Va. This was my second time to Ricks. They had a great selection of beer, both imported and domestic craft brews. The service was great and the staff was very knowledgeable. I had a question about a particular style of beer and the staff was able to present me we a few options. They also will hold a beer for you through a email. I thought this was a really cool feature. I was able to locate beers here that I wasn’t able to at other places. Defiantly one of the best beer stores in the region.
02-13-2012 16:35:43 | More by DapperGrowler
3.6/5 rDev -13%
vibe: 3 | quality: 4 | service: 3 | selection: 4 | $$
been here a few times after living in the area for over a year now. locating within a strip mall off the very busy Duke St. a little hard to find if you dont know what you are looking for. once you get inside Rick's is mostly wine (as one would expect by its name) as well as a hearty cheese selection. i believe they make sandwiches as well, but i cant say that i have tried any of their food. the beer is relegated to the front corner with most of it in ambient storage and some bottles/6-packs in a cooler.
the selection is diverse with brews from several countries as well as american crafts. my favorite thing about this place is the harder to find brews that they occasionally get. as well as some of the mass released seasonals. for example, sn northern hemisphere harvest should be an easy to find brew at my local total wine, however this was not the case at all. i was able to find both that and stone's double bastard at Rick's before i even saw them on the shelfs at total wine. apparently they also get hard to find brews such as founders CBS, but you need to get down early on the waiting list or else you dont have much of a chance.
the staff has typically been a little cold, but this isnt as much of an issue for me cause i prefer to do plenty of eye shopping before i make a selection. i have asked a few questions and gotten help, but otherwise the staff is certainly a little off-putting.
not my go-to, but probably will visit more often for harder to find releases. prices are absolutely reasonable for the area when comparing to other bottle shops. worth stopping by and getting on their email list to see what is coming out.
11-27-2011 17:51:33 | More by Jimmys
4.44/5 rDev +7.2%
vibe: 4 | quality: 4.5 | service: 5 | selection: 4 | $$
Visited here for the first time a few days ago to pick up some Founders Breakfast Stout since I saw online they got some in. The selection isn't huge but it seems to all be of quality which counts for a lot. It also seems they get a lot of the special releases and put my name down for some CBS if they get any in. Although there were 45 people ahead of me on the list it was very nice of the lady to put my name down.
The lady working the front was very helpful and friendly. That alone would make me want to return to Ricks. They also do tastings of (I think 5 beers?) each Sat. which is pretty awesome. Although I didn't stick around to enjoy the tasting it's cool they offer.
09-13-2011 00:06:47 | More by Eriktheipaman
District of Columbia
3.08/5 rDev -25.6%
vibe: 3 | quality: 4.5 | service: 1.5 | selection: 3 | $
Set in a strip mall next to a Starbucks, this is your run of the mill high-end wine and beer store. Bright, clean and cramped, a few coolers for beer and a tasting table mixed among stacks of empty boxes.
Great turnover and attention paid to freshness are nice. Weekly emails detail what is new that week and what is being tasted on Saturdays.
Stock is smaller than a Total Wine, but any of the limited releases that hit NoVa will end up here. Little hope in getting them walking in off the street though as most "rare" things are claimed by waiting lists long in advance of retail release. However, unclaimed reserved bottles will randomly pop up back on the shelf. Prices are fair to good for the area, never had a reason to complain.
So what's the problem here? The service. Read the other negative reviews, I don't feel like being petty, but there are other places you can find the same beers with greater frequency and selection nearby without feeling like you need pay homage to the staff for the privlege of buying a beer.
09-09-2011 01:34:40 | More by yourefragile
4.5/5 rDev +8.7%
vibe: 4.5 | quality: 4.5 | service: 4.5 | selection: 4.5 | $$$
Rick's is a few miles down the road from my house and is one of my two "go to" places in NoVA.
Atmosphere: Nestled into an Alexandria shopping center, Rick's is an unassuming looking store from the outside. Once inside, it becomes apparent that these guys/gals know a lot about their wine and beer. The store is about 2/3 wine, 1/3 beer, but it is organized laid out impeccably. The beer section is split up into bombers, six packs, and a small selection of singles. The store is clean, spacious, and welcoming.
Quality: Like I said, one of two can't miss locations in NoVA, the other being Norm's. If Rick's doesn't have it, you probably can't get it in Virginia. They carry a lot of import and local beers as well, and do a good job of rotating their inventory while maintaining a solid list of regulars.
Service: I've never had a problem. The staff in store have always been welcoming, accommodating, and knowledgeable. They will gladly hold bottles for you if you can't make it in to pick up that rare release until next week. I never feel pressured or watched here, they will ask once if I need help and either answer my questions or leave me alone. Love it here.
Selection: Best in NoVA, along with Norm's. Carry imports, locals, and the well-known players in craft beer (e.g. Founders, Bells, Stone, Firestone Walker, Evolution, etc.). Always get the rare releases as well.
Food: I know they offer food here, but have never tried it.
Value: It's probably $1 or $2 more than you see at Total Wine, but that's also a huge beer warehouse where the margins aren't the same. A slight premium, but I don't mind paying it for the selection and the service.
07-24-2011 18:00:47 | More by siege06nd
District of Columbia
3.18/5 rDev -23.2%
vibe: 4 | quality: 4 | service: 1.5 | selection: 3.5 | $$
This place used to be great, but now the treatment towards us beer geeks has been less than stellar. As a matter of fact, it's been much, much less than than that. Dunno what the owner is trying to prove: Perhaps that he is a bigger beer geek than us? It seems he is intimidated by the craft beer community and by us in general, however I'm just speculating, so what do I know?
Atmosphere: Yeah, this is fine. There is a Starbucks and Noodles and Co. outside which always helps.
Quality: I will give them this: The do get some decent local stuff and they are disciplined about making sure it's fresh (the stuff that is best served that way, anyway).
Service: Read my introductory line.
Value: Actually, the prices are quite fair. Most of the local stuff is a dollar or two less than what you will pay at Whole Foods, and the store is organized impeccably into a bomber section vs. a 6-pk one.
I've been going here for MANY years, but I've noticed a decline in it's customer service.
NOTE TO OWNER/MANAGER: Although you may have a specific mindset (which is contrary to our own) about be beer geekdom. If you think we're tools and don't want to have anything to do with us, please, please, please, for the time being, help us when we come into your store without being pompous. You're not the only beer store in town.
06-10-2011 09:08:06 | More by Chaney
Rick's Wine And Gourmet in Alexandria, VA
92 out of 100 based on 50 ratings.