Total Wine & More
Ratings: 18 | Reviews: 14 | Display Reviews Only:
Reviews by Zraly:
3.66/5 rDev -2.9%
vibe: 3.5 | quality: 4 | service: 2.5 | selection: 4.5 | $$
I've been a patron at the Newport News Total Wino for years now. Most of my experience is positive, but I've had a few encounters that left something to be desired. All in all, it is a good place to go and get a good six pack or a nice 750.
First, the selection is quite good for the area. Over the last year or two there has been a marked effort to obtain higher-end and limited edition beers. For example, my last purchase included several Avery Dictator series ales, as well as a few good belgians (Nostradamus and Gulden Draak). They usually get a good supply of seasonal beers including offerings from Sierra Nevada, Long Trail, Southern Tier, Ommegang, Allagash, Brooklyn etc. The way the store is laid out, though, you might have a hard time finding the seasonal section -- beer is smattered all around the store. Basically hunt and peck; on occasion you will find a worker bee to help.
As for service, it is typically good. Last time we were in we asked why they didn't get Anderson Valley's Winter Solstice but the Norfolk Total Wino does. They had no clear answer and did not offer to make any effort. So while they are courteous, I've yet to have anyone offer to "go out of their way" to procure special orders. Clearly the product is distributed to the area but not the Newport News store. I'm sure there is a rationale (sales and marketing), but isn't converting me into a fangirl.
Prices are decent and turn over seems good.
I like our Total Wino but wish they cared a bit more about beer sales.
11-10-2011 23:21:57 | More by Zraly
More User Reviews:
4.47/5 rDev +18.6%
vibe: 4.25 | quality: 4.5 | service: 4.25 | selection: 4.75 | $$
as a frequent patron of this establishment, i am pleased with both the service and the selection this store has to offer. employees are always ready to help the customer any way they can. 18-24oz bombers, 4-6-12 packs on up to cases and cubes, plus a fine selection of regional, national, and international wines; the only thing lacking is the ability to service growlers, but i don't hold that against them.
the selection is rather diverse for the area. lots of us macros and a strong presence of us microbreweries as well as a decent selection of international brews. in addition to the products they have on hand, they are also able to pull from the larger stors in norfolk and the virginia beach to better serve the customer.
frequent events such as wine and beer tastings keeps the customer happy and the palate curious. the store's ability to service kegs and process online orders keep it versatile and accessible, ready to help the customer furnish any gathering of family or friends. this temainsis a go-to spot for quality craft beer in any season.
10-12-2013 20:22:13 | More by jeffy_two_times
4.04/5 rDev +7.2%
vibe: 3 | quality: 4.5 | service: 4 | selection: 4 | $$
Atmosphere: What can I say - it's very much a store with nothing but shelves, shelves, and more shelves of stuff. About half beer and half wine. Lots and lots of both, but with a warehouse vibe to it. Nothing special.
Quality: Lots of high end stuff (foreign and US craft) and plenty of solid US craft and US macros as well....but I would say that craft and imports outnumbered macros by 10:1 if not more than this. Very impressed with selection of US craft (Widmer, Stone, Sierra Nevada, Lagunitas, Cisco, Founders, Bells, etc.) and imports - although scottish ales were scarce.
Service: Reasonable. Left alone for the most part but eventually someone asked if I needed six pack holders for my mix and match that I was putting together. Plenty of those six pack holders and empty cases to haul away your haul with.
Selection: See my comments on quality above - plenty to choose from although more available in 6 and 4 packs than in singles.
Overall - a pretty good place to pick things up and left rather impressed as I now know where to get some things I have trouble getting in OH.
07-11-2012 20:21:13 | More by damndirtyape
3.6/5 rDev -4.5%
vibe: 3 | quality: 4 | service: 3 | selection: 4 | $$
I've been here many times, but felt compelled to review after successive positive experiences.
It's set up like a grocery store, with wine and beer everywhere. Beer has its own area, but its also in displays throughout the store.
Employees typically leave you alone unless you ask.
I found plentiful bottles of Life & Limb on this trip, which was nice because my local bottle shop sold out. The biggest benefit here is the selection, as well as the fact that they get cases of limited releases, whereas my bottle shop gets a case and sells it in a day.
They've added a lot over the years as well, and their selections is good. Definitely the place to come when you want to browse, although in general, I still prefer my local shop.
08-21-2011 16:21:44 | More by ebby82
3.55/5 rDev -5.8%
quality: 4 | service: 2.5 | selection: 4 | $$
I went here because we had some time to kill. Up front in the fridge is your normal BMC stuff but on the far left you have all of your craft 6'ers which is almost a full aisle. No one is there to help you. You kinda have to already know what you want, but I'm okay with that in a huge store like this. There was a full aisle dedicated to craft brew 6'ers with another half aisle for build your own 6'er/bombers. I found some beers that I haven't seen in Virginia yet (been here for 3 months), so I was happy. I went home with some Bruery and some Old Rasputin.
01-28-2011 04:36:57 | More by pnkRed
3.7/5 rDev -1.9%
quality: 4 | service: 3 | selection: 4 | $$
I'm pretty fond of this Total Wine location; as someone who grew up in this part of Virginia, the idea of having more than maybe fifteen beers in any one place was a bit of an eye-opener! The build-your-own six pack wall is a great place to expand your beer drinking horizons. The Total Wine website has downloadable lists of the beers available in each location, so if you're a bit intimidated by the idea of staring at a wall of beer until something catches your eye you can do a bit of preliminary research (in conjunction with this site, of course) and go in with a plan.
I can't say that I've ever discussed beer with an employee, except once when a clerk let me know as I was checking out that a beer I was buying was also available cold, so I can't vouch for their knowledge. I was happy to see an employee "facing" beers and checking them for dates while I was there tonight. Every once in a while I've gotten a "skunk", but it's been rare.
The prices are generally reasonable, especially considering that they're pretty much the only source in the area for many of the beers they offer, but it's useful to note that the Food Lion next door usually has several Dogfish Head, Sam Adams, and Magic Hat beers, as well as Boddingtons and Sapporo, at more reasonable prices.
10-02-2010 02:13:48 | More by trepto
Total Wine & More in Newport News, VA
87 out of 100 based on 18 ratings.