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Vermont Homebrew Supply

Not Rated.
Vermont Homebrew SupplyVermont Homebrew Supply
BA SCORE
87
very good

22 Ratings
Ratings: 22
Reviews: 20
rAvg: 3.77
pDev: 29.18%
[ Homebrew Store ]

147 E Allen St
Winooski, Vermont, 05404-2218
United States
phone: (802) 655-2070

visit their websiteWebsite view map and get directionsMap 

Notes:
None, yet.

(Place added by: BeerAdvocate)
Place: Ratings & Reviews
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Ratings: 22 | Reviews: 20 | Display Reviews Only:
Photo of BrewBeer
1/5  rDev -73.5%

Price gauging and unreliable service make this place no fun.

Previous review is spot on. Owner can be nice but very opinionated and even rude at times. Everyone else that works there isn't very helpful. Younger employees are condescending and lacking in basic customer service skills.

Prices are unnecessarily expensive. $100 for a 5lb co2 tank is absurd. Nearly $300 for a single 5 gallon keg system. They're clearly taking advantage of the fact they're the only homebrew store around Burlington.

Maybe 1 out of every 4 visits to this place is a positive one. Most of the time, however, I get little or no help and go away feeling like I was inconveniencing them...

Maybe if they hire some people that are actually helpful, friendly, and know anything about customer service, I'd recommend going there. Until then, look on online for cheaper prices and less hassle.

Someone needs to open a new store in the Burlington area to compete with these folks!

BrewBeer, Sep 09, 2014
Photo of Andrewg802
2.45/5  rDev -35%

I’ve given up at this place.

If you get the owner, you might be okay. She talks down to you but knows her stuff.

If you walk in and it’s any of the young guys, you might as well walk out. They are the least helpful people I have ever dealt with in a retail store. Every time you ask a question, they immediately look at you like you’re a complete moron. It’s like you’re inconveniencing them. Prices are also really high.

I live close by and support buying locally but these guys make it hard. I only go know when I need something short notice, otherwise I buy online.

Andrewg802, Jul 22, 2014
Photo of sgn4779
4/5  rDev +6.1%

sgn4779, Jun 05, 2014
Photo of jamesewelch
3.5/5  rDev -7.2%

jamesewelch, Feb 24, 2014
Photo of KingWillem
5/5  rDev +32.6%

Just came back from buying a hard-cider set-up. Reading the reviews I'm flabbergasted by some of the negative ones. My experience is 180 degrees to the good. I peered through the window thinking the store was closed already. As I started to walk away to look next door, the owner (male) came out and asked in a friendly tone if I was looking to get in the store because he was indeed open.

Once inside, he was very helpful gathering all the equipment, asking me for choices of sizes, etc. As he was packing things up we chatted about the extensive beer coaster collection on the walls (that alone is worth the trip). Since I'm buying the set-up for my son-in-law and my daughter, he volunteered that they should feel welcome to get in touch any time and ask any questions as they get started. The guy couldn't have been more helpful and friendly!!!

And by the way, if I want wide aisles with everything in its place, I can find that at Costco. If you want a specialty store with knowledgeable staff, you've got to put up with "efficiently" packed shelves.

KingWillem, May 11, 2013
Photo of Rpp
2.45/5  rDev -35%

I visited the store looking for an airlock I needed for my fermenter. The lady in the store asked me what I needed and I stated "an airlock". Immediatedly, a direct examination ensued about my process of making an IPA, a batch I was repeating for the 5th time. Without any hesitation, the lady asked "What do you know about beer? I replied that I have been brewing for over a year and that my experince was limited to nearly 100 gallons. Her condecending attitude drove me away from the store wondering why the attitude. I have been brewing for about a year, I have done three bavarian brewing tours in Germany and the Chez Republic, I have read, cover to cover, over a dozen books on brewing and considered myself reasonably knowledgable about the brewing process. Two recommendation for the lady: a. humility in a small busines will take you places and, b. "Relax, have a homebrew" Charlie Papazian.

Rpp, Nov 17, 2012
Photo of Philmeaux
2.33/5  rDev -38.2%

The store was dirty and dusty. Small, would not take much to keep it a bit cleaner. Fairly decent selection, prices steep.

If a nicer person would have helped us out, and gotten us the proper ingredients without telling us all about how we are going wrong (by following an established learning to brew book recipe) and then selling me the wrong ingredients. I probably would have been a lot happier. (and happier finding them myself instead of him bagging the stuff up and handing it to me)

WTH? I found myself rubbed the wrong way and sorry that I spent money at this store.

Philmeaux, Apr 27, 2012
Photo of GermanHero
4/5  rDev +6.1%

This place smells awesome!

There were two people working when I went. Both were very nice. I was looking for a soda keg for my brother, and not being a brewer I was a little lost. So, I asked for help and the older gentleman was very helpful and explained to me what it was used for and how to pick a good one!

The selection was good, I also ended up talking with the other person, a lady. She was very nice and she explained to me what some of the hops and stuff were. She seemed very knowledgeable. She also gave me a few pointers on how to brew and told me to come back if I ever wanted to brew my own stuff.

Would defiantly go here again!

GermanHero, Jun 21, 2010
Photo of njmoons
3/5  rDev -20.4%

Stopped by when in the area on vacation. They had what I needed and could not get locally (Northern NJ) a couple of 5 gallon glass carboys.

Anyway the store is small, reasonably supplied, dirty with dust from the grain mill. I figure I could fill most standard all grain recipes based on what I saw.

The costs compared to my area and online, were on the high side.

There were 2 guys in the shop. A younger guy helped me and was nice. An older guy was being a jerk to some guy who was in a hurry. I have seen the other reviews of this store, and I guess this should be no surprise.

Anyway glad to have my glassware without going through mail order.

njmoons, Jun 16, 2010
Photo of dsartwell72
4.5/5  rDev +19.4%

I've been going here for quite a while now, and my view of this store has completely changed. When I first started homebrewing, the service honestly wasn't all that good. I didn't know very much, and the help didn't seem to want to help. Now that I've been there a few times I know that the staff is exceptionally knowledgeable and can help you with just about any problem, you just need to ask.

As far as products go, I am a partial-mash brewer, so I don't need entire bags of grain. For me, they have everything I need. Great selection of hops, pellets and whole leaf. A good selection of grain, although there have been a couple I couldn't find, but if you let them know in advance they can usually special order for you.

Overall, a very good place to shop for all your home brewing needs.

dsartwell72, May 14, 2010
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Vermont Homebrew Supply in Winooski, VT
87 out of 100 based on 22 ratings.