Vermont Homebrew Supply

Not Rated.
Vermont Homebrew SupplyVermont Homebrew Supply
BA SCORE
87
very good

22 Ratings
Ratings: 22
Reviews: 20
rAvg: 3.77
pDev: n/a
[ Homebrew Store ]

147 E Allen St
Winooski, Vermont, 05404-2218
United States
phone: (802) 655-2070

visit their websiteWebsite view map and get directionsMap 

Notes:
None, yet.

(Place added by: BeerAdvocate)
Place: Ratings & Reviews
Sort by:  Recent | Likes | High | Low | Top Raters
Ratings: 22 | Reviews: 20 | Display Reviews Only:
Photo of BrewBeer
1/5  rDev -73.5%

Price gauging and unreliable service make this place no fun.

Previous review is spot on. Owner can be nice but very opinionated and even rude at times. Everyone else that works there isn't very helpful. Younger employees are condescending and lacking in basic customer service skills.

Prices are unnecessarily expensive. $100 for a 5lb co2 tank is absurd. Nearly $300 for a single 5 gallon keg system. They're clearly taking advantage of the fact they're the only homebrew store around Burlington.

Maybe 1 out of every 4 visits to this place is a positive one. Most of the time, however, I get little or no help and go away feeling like I was inconveniencing them...

Maybe if they hire some people that are actually helpful, friendly, and know anything about customer service, I'd recommend going there. Until then, look on online for cheaper prices and less hassle.

Someone needs to open a new store in the Burlington area to compete with these folks!

Photo of Andrewg802
2.45/5  rDev -35%
vibe: 3 | quality: 3 | service: 1 | selection: 3

I’ve given up at this place.

If you get the owner, you might be okay. She talks down to you but knows her stuff.

If you walk in and it’s any of the young guys, you might as well walk out. They are the least helpful people I have ever dealt with in a retail store. Every time you ask a question, they immediately look at you like you’re a complete moron. It’s like you’re inconveniencing them. Prices are also really high.

I live close by and support buying locally but these guys make it hard. I only go know when I need something short notice, otherwise I buy online.

Photo of sgn4779
4/5  rDev +6.1%

Photo of jamesewelch
3.5/5  rDev -7.2%

Photo of KingWillem
5/5  rDev +32.6%
vibe: 5 | quality: 5 | service: 5 | selection: 5

Just came back from buying a hard-cider set-up. Reading the reviews I'm flabbergasted by some of the negative ones. My experience is 180 degrees to the good. I peered through the window thinking the store was closed already. As I started to walk away to look next door, the owner (male) came out and asked in a friendly tone if I was looking to get in the store because he was indeed open.

Once inside, he was very helpful gathering all the equipment, asking me for choices of sizes, etc. As he was packing things up we chatted about the extensive beer coaster collection on the walls (that alone is worth the trip). Since I'm buying the set-up for my son-in-law and my daughter, he volunteered that they should feel welcome to get in touch any time and ask any questions as they get started. The guy couldn't have been more helpful and friendly!!!

And by the way, if I want wide aisles with everything in its place, I can find that at Costco. If you want a specialty store with knowledgeable staff, you've got to put up with "efficiently" packed shelves.

Photo of Rpp
2.45/5  rDev -35%
vibe: 3 | quality: 3 | service: 1 | selection: 3

I visited the store looking for an airlock I needed for my fermenter. The lady in the store asked me what I needed and I stated "an airlock". Immediatedly, a direct examination ensued about my process of making an IPA, a batch I was repeating for the 5th time. Without any hesitation, the lady asked "What do you know about beer? I replied that I have been brewing for over a year and that my experince was limited to nearly 100 gallons. Her condecending attitude drove me away from the store wondering why the attitude. I have been brewing for about a year, I have done three bavarian brewing tours in Germany and the Chez Republic, I have read, cover to cover, over a dozen books on brewing and considered myself reasonably knowledgable about the brewing process. Two recommendation for the lady: a. humility in a small busines will take you places and, b. "Relax, have a homebrew" Charlie Papazian.

Photo of Philmeaux
2.33/5  rDev -38.2%
vibe: 2 | quality: 3 | service: 1 | selection: 3

The store was dirty and dusty. Small, would not take much to keep it a bit cleaner. Fairly decent selection, prices steep.

If a nicer person would have helped us out, and gotten us the proper ingredients without telling us all about how we are going wrong (by following an established learning to brew book recipe) and then selling me the wrong ingredients. I probably would have been a lot happier. (and happier finding them myself instead of him bagging the stuff up and handing it to me)

WTH? I found myself rubbed the wrong way and sorry that I spent money at this store.

Photo of GermanHero
4/5  rDev +6.1%

This place smells awesome!

There were two people working when I went. Both were very nice. I was looking for a soda keg for my brother, and not being a brewer I was a little lost. So, I asked for help and the older gentleman was very helpful and explained to me what it was used for and how to pick a good one!

The selection was good, I also ended up talking with the other person, a lady. She was very nice and she explained to me what some of the hops and stuff were. She seemed very knowledgeable. She also gave me a few pointers on how to brew and told me to come back if I ever wanted to brew my own stuff.

Would defiantly go here again!

Photo of njmoons
3/5  rDev -20.4%

Stopped by when in the area on vacation. They had what I needed and could not get locally (Northern NJ) a couple of 5 gallon glass carboys.

Anyway the store is small, reasonably supplied, dirty with dust from the grain mill. I figure I could fill most standard all grain recipes based on what I saw.

The costs compared to my area and online, were on the high side.

There were 2 guys in the shop. A younger guy helped me and was nice. An older guy was being a jerk to some guy who was in a hurry. I have seen the other reviews of this store, and I guess this should be no surprise.

Anyway glad to have my glassware without going through mail order.

Photo of dsartwell72
4.5/5  rDev +19.4%

I've been going here for quite a while now, and my view of this store has completely changed. When I first started homebrewing, the service honestly wasn't all that good. I didn't know very much, and the help didn't seem to want to help. Now that I've been there a few times I know that the staff is exceptionally knowledgeable and can help you with just about any problem, you just need to ask.

As far as products go, I am a partial-mash brewer, so I don't need entire bags of grain. For me, they have everything I need. Great selection of hops, pellets and whole leaf. A good selection of grain, although there have been a couple I couldn't find, but if you let them know in advance they can usually special order for you.

Overall, a very good place to shop for all your home brewing needs.

Photo of kingcrowing
4.45/5  rDev +18%

This is the best spot in the greater Burlington area for home brewing supplies & information. The couple that runs it really knows their stuff. If you're new brewing they can set you up with a cheap (~$80) kit or a high end all-glass kit (~$300). They have a ton of recipes as well, so if you're not sure what to do take a look in one of their books. They have a huge variety of barley/wheat as well as DME & LME so you can make your beer however you want.

They also have the cans that include everything you need (I've never used them) and wine kits (also never used) if you want to try something a little simpler.

Also, Winooski Beverage is right next door so if you need some inspiration just take a walk!

Photo of shanem
2.9/5  rDev -23.1%

This place is kind of the only game in town... The do have a lot, and since it is the only place, there's fairly good turnaround so everything is pretty fresh. They have a bunch of binders with recipes, I've tried a couple of theirs and they've turned out great. They carry just about everything for the beginner to intermediate brewing. Unfortunately the two people the work/own the place can be miserable. The lady that works there can be fantastic and I always hope she's there. She can be very helpful but I've seen her pretty moody and short with people sometimes also. The guy that works there can be an ass and seems to hate being there. I'll give him credit for my first time there, I told him it was my first time and he helped get me everything, but ever since then he just seems like a know it all who gives me the quickest shortest answers and makes me feel like an idiot for asking and forget about any follow up questions. Case in point, I wanted to make a vanilla porter, did a ton of research and went in and asked what he thought of the options I had and what the best approach would be for adding vanilla flavor, he replied with "I would leave it the hell out" and went about his business, there wasn't anyone else in there, so I don't think I was interrupting... just his usual demeanor. With a small local business where I can get anything cheaper online with less hassle I would expect better service, especially with such a specific small focus store.

Photo of davisdandrew
5/5  rDev +32.6%

this is a really great store. i have been in stores that are 10 times as big that have 1/10 of the products they do, yet it is still quite organized and easy to navigate. i would highly recomend this place to any and everyone. the only thing i dont like about this place is they dont give discounts on whole bags of grain.
i had a posted a really bad review of this place but i think they saw my post and reacted immediately. thanks guys for a great store and great service. after my last few trips there, i cant help but feel a little bad about that review, sorry!

Best homebrew store i have ever been in. period.

Photo of plaid75
3.25/5  rDev -13.8%

Located right next to the Beverage Warehouse in Winooski.

Upon entering the store seemed a bit cluttered and out of sorts. The front area was rather small, but did contain most, if not all of the basics.

Interestingly, it would seem that you can buy extract on a per pound basis, as there are large holding tanks with spigots. Obviously, this is a great feature for the extract and partial mash brewer.

The hop selection was good, especially considering I cannot find Centennial hops at my local place.

Unfortunately, the gentleman that was working that day was anything but friendly and gave me a bit of an attitude when I asked him about his extract tanks. Perhaps if this was my local place I would give him the benefit of the doubt, but not as someone passing through.

Photo of scottg
4.15/5  rDev +10.1%

This place is great for the home brewer. They have all the equipment for the beginner as well as the experienced brewer including a beginner kit-great gift idea. They provide a couple books of recipes for all diffent styles.
It is run by a husband-wife team, both are knowledgeable, but I prefer when she is there. She taught a beginner homebrewing class which I attended years ago and have worked with her in cusomizing some interesting recipes. Her love of beer and brewing is apparant.
It is located in the same plaza as the Winooski Beverage Warehouse, so after picking up your ingrediants, you can grab some beers to drink while brewing.

Photo of calsbeek
2.55/5  rDev -32.4%

This shop has an excellent range of grains including stuff that is pretty hard to find elsewhere. They also have a variety of yeasts on hand, though one short coming is that they don't stock Brett.

The hops are ridiculously expensive and not just because of the shortage. They have always been way overpriced. Grains too, are reasonable by the pound, but they offer no bulk purchasing discount.

In terms of service, I have NEVER IN MY LIFE been in a store where the proprietors are so holier than thou. These two people think that they are at the pinnacle of brewing knowledge and excellence. I haven't had their beer, and to be fair, there are plenty of ribbons on the wall that they will be very happy to tell you about. But come on. Is this a hobby or what? Moreover, are they running a business or keeping hours so they can belittle people that come through their doors.

Some examples: Not long ago, a good friend of mine was visiting from California. While he and I were perusing the grains, some guy comes in and asks for help getting set up to go all-grain. The lady's response? "I would have expected you to do more research. I'm too busy with all of these other brewers in the store". Now, apparently "all of these other brewers" meant me and my buddy. Nevermind we hadn't asked for her help anyway. But couldn't she have just said "well its a lot to explain all at once, but maybe I could point out some great books on the subject"...I mean would that have been so hard?

On other occasions I have asked about products that they apparently had not heard of. Rather than assuming I may have actually known what I came in to purchase, they have consistently rolled their eyes, and treated me with absolute condescension.

I'm glad others find this place so appealing. I grow convinced that if there were another brew shop in the area that could shut down their monopoly, they would be out of business overnight.
I wanted to give this place a D, but the quality of grains automatically brings their score up above what I would otherwise have given them.

In summary, these two have a reasonably good selection of stuff that is pretty overpriced and you have to deal with their reproach before you walk across the floor. Welcome to the Northeast kingdom.

Photo of orford
5/5  rDev +32.6%

I have been brewing for 7 years now and this is by far the best brewshop I have ever been in. The selection of grain (even some of the odder grains like chocolate rye), hops and yeast are sublime and appear to be fresh. They've got a mechanized grain crusher for customers to use rather than the old hand-cranked "grain-mill" found other places. Very helpful and fun staff. Ended up talking about beer with one of the owners for near an hour and walked away with some great ideas for the next batch. I would highly recommend this shop to anyone in Northern Vermont and the Upper Valley (I drive 2 hours to get to these guys).

Photo of Brad007
5/5  rDev +32.6%

When I wanted to get into brewing about a year or three ago, I would often stop by this place and browse, never buying anything. Only when I got my beer equipment did I then consider this place.

Best choice I ever made. The staff (Matt and Annie) are very helpful and very dedicated to their craft. Annie can answer almost any question I have about homebrewing, whether it be how to dry hop or even what type of recipe to use.

The selection is very good. You name it, they usually have it. They also have an extensive catalog full of items that they can get for you if they don't have in stock.

The prices of items don't really matter too much to me because the service and the quality show much more.

If you live in the Greater Burlington area, check out this place.

Photo of apresskibrewer
4.5/5  rDev +19.4%

I am very happy with my experiences here. The next closest brew shop is in Barre, and quite frankly, is not a consideration for Burlington area brewers (i stop there on my way home back to NH... but regardless, that review is for another thread).

At Vermont homebrew, the two people who are usually on staff, are very helpful. They are definitely willing to offer advice, and make sure that you have everything you will need for the batch you are preparing for. Not only that, I have noticed that they are kind of a beer help line. A few times that i have been in there, they staff has been walking people through issues that they were having at home. I found this type of customer service to be an excellent way to create customer loyalty (and in fact, I used it. I was unsure about the impacts of a brewpot that was made of aluminum, so I gave them a ring and got a second opinion).

They do not carry white labs, mostly just wyeast and some of they usual dry yeasts. So far (i have pretty limited brewing experience) they have always had everything i have needed. I could see though, some of the brews i plan in the future, their supplies might be mildly inadequate. The thing is, I am pretty sure the staff would have no problem specially ordering something you might need, if they don't have it. So in this case, just ask, and chances are if you can't get it from them some how, the staff will know how you can get it so far up north!

cheers,

Photo of Smashix2000
4.5/5  rDev +19.4%

This is the only homebrew shop in my area, and I couldn't be happier with it. The staff is very knowledgable about brewing procedures and ingredients. Also, my personal favorite part, they have a bunch of binders full of recipies for almost any kind of beer you'd want to make. You just pick one out, and they'll walk you around the shop, grind the specialty grains, pour your extract, get your hops and yeast, and make sure you have everything you need to get started. Definately a great place for a homebrewer!

Photo of Toddv29424
5/5  rDev +32.6%

I started homebrewing about 6 months ago, and this has become the main place I get all my stuff. The people that work there are amazing and so helpful. Their knowledge and experience is such an asset when trying to get a distinct flavor or to troubleshoot problems. Every new thing I have wanted to try they have been able to get me started, and always have tips that websites and books leave out. They have a great selection of recipes that were written by their other patrons or themselves and can tell you just how to make them perfect. Also, if you bring in a recipe that you’ve found else ware they are able to tweek it to get your desired flavor.

Photo of scottum
4.45/5  rDev +18%

Great service with all the selection I (as a beginner) could hope for. Right next door to Winooski Discount Beverage, the location is good for all your beer needs. The lady just got me a true brew kit from here for the birthday and I've been stocking up on malt and hops for the first batch. I'm sure I'll be back to the VT Homebrew supply time and time again as I explore this new and exciting hobby. Fresh and pellet hops, and yeasts in the fridge. Malted grain and extracts everywhere. Also there is a small equipment selection. Not a very big store, but the space is used well.

Vermont Homebrew Supply in Winooski, VT
87 out of 100 based on 22 ratings.