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Italy beer store has had my money for 18 months

Discussion in 'Europe' started by heyta, Feb 14, 2013.

  1. heyta

    heyta Savant (295) Georgia Jun 16, 2009

    I placed an order for some beer from a big ticket store in Italy over a year ago, and they have not shipped me any beer, or refunded my money, and now they won't respond to my emails (they were responding for the first 9-10 months).

    Is there any BA in Italy that would be willing to call and yell at this place for me? If so, shoot me a BM. It's not a little store -- it's R2M.

  2. CellarGimp

    CellarGimp Savant (475) Missouri Sep 14, 2011

  3. heyta

    heyta Savant (295) Georgia Jun 16, 2009

    I'll try the CC company before that...
  4. Good luck with the CC comp .. Most have a time limit that they can process claims on.
    18 months is WAY too long
  5. ummagumma

    ummagumma Zealot (95) Italy Feb 10, 2009

    Hey, I'm from Italy write me down an email so that I can better understand the situation.