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Rare beers at Bottles and Cans on Lincoln

Discussion in 'US - Great Lakes' started by beernightscout, Jan 24, 2013.

  1. It's a nice new store; very good, beer-focused liquor store, moderate prices, and super nice owners -- which is somewhat rare in the business.

    The owners flatly refuse to hold a rare beer for you when it comes in. First-come, first-served is the only policy. My problem with this is, I have a job. I can't chase rare beers around Chicago, going to each store within 20 minutes of when it's on the shelf. I depend on shop owners and employees who know I'm a "regular", and will put aside for me ONE bottle, ONE four-pack -- never a case, I'm not greedy -- when something hard to get rolls in. Again, the owners of Bottles and Cans won't do that. They will post on social media, and if you can make it in, you win.

    I would buy most of my beer here and spend more money than I would spend at Mariano's or Jewel, to support them -- if they would look out for me. But they won't.

    So, my question: Is there any reason to bother with this store, when others at the same price point will look out for me with the rare releases because they know my name?
     
  2. mpwdoyle

    mpwdoyle Aficionado (155) Illinois Apr 29, 2011

    To be fair to the owners, it's less stress and work for them. I really like Bottles and Cans, and I support them with the first come, first served decision. It's really hard to please everyone.
     
    thousandfoldthought likes this.
  3. mdomask

    mdomask Savant (335) Illinois May 27, 2012

    So, wait. You're complaining that a store won't play favorites when it comes to limited releases?

    We are officially through the looking glass.
     
  4. I'm happy they have less stress, but they would make money from me if they helped me get the good stuff. They are about to make none from me ever again.
     
  5. Playing favorites or taking care of the people who take care of you? I can spend $3 less a sixer at the grocery store, or spend more at the small guy store and get a share of what I want. What's fair?

    I suppose I should note...I drink a lot. $2-3 per six pack adds up quick.
     
  6. mpwdoyle

    mpwdoyle Aficionado (155) Illinois Apr 29, 2011

    Everyone is in the same boat as you. Eliminating them from any of your purchases is not going to help you acquire whalez. It also makes you look like a jagoff.
     
  7. Again, what difference does it make if I don't buy beer here? I don't get anything in return for spending more money than I have to. Is that being a jagoff? What am I missing?
     
  8. cadaugherty

    cadaugherty Savant (465) Illinois Feb 10, 2010

    I had made a resolution to not be a dick on these forums and you are now making me break it.

    "WAAAAAAAAAAAAHHHHHHHH!!!!! Life isn't perfect!!! A shop has made a clear policy and actually follows it but it doesn't favor me!!!! WAAAAAAAHHHHH!!!!"

    Are you fucking kidding me? When people come on and bitch about getting lied to by stores; I get that. When people complain about limited releases selling out crazy fast and people chasing trucks to hoard; I get that. But when a store has a clearly stated policy and they actually honestly follow it and then people whine; I find myself at a loss. There are plenty of stores that "take care of regulars" and plenty who practice FCFS. This thread is what people are talking about when they use the word entitlement. Grow up.
     
    TMoney2591, Vav, readbaron and 17 others like this.
  9. crossovert

    crossovert Champion (790) Illinois Mar 29, 2009

    so you can get the rare releases at other stores. If you are only asking for 1 and you aren't greedy then why do you want more from this other store?
     
    mdomask likes this.
  10. mdomask

    mdomask Savant (335) Illinois May 27, 2012

    So go spend your money at the grocery store then. I know that quid pro quo is integrated into Chicago history, but don't be ridiculous.

    People bitch on here all the time about secret releases for friends and "good customers" or whatever.

    You know, I can see a rewards program thing where good customers get rewarded with a shot at in-demand bottles. Something that's well publicized, with clear levels and dollar amounts and whatnot. Just something to eliminate the whole entitled attitude and make the whole process nice and open.

    But complaining about a shop not secretly holding bottles? Let me call the whaaaaaaambulence.
     
    ChicagoBeersFan and cadaugherty like this.
  11. jbck109

    jbck109 Savant (365) Michigan May 30, 2010

    I dont think that it is fair either way, whether they save the beer for you or they put it out first come-first serve, someone gets shut out. I think the most fair way would be to sporadically put out limited bottles. For example, if a store gets only a case of bombers, they put out 3 at a time for four days at different times with a one bottle limit. This gives more people a crack at it and makes it harder for people to use mules and hoard. This being said, it is still nice when a store looks out for you, but unfortunately, they can't "help" everyone.
     
  12. I would switch stores...this place is more convenient for me to get to, and I REALLY like them.
     
  13. 0zzzie19

    0zzzie19 Aficionado (140) Illinois Dec 20, 2008

    There are tons of decent little stores that get whales. Find one that treats big customers preferentially and spend a lot of money there. Problem solved. There's nothing wrong with that policy just as there's nothing wrong with fcfs.
     
  14. 0zzzie19

    0zzzie19 Aficionado (140) Illinois Dec 20, 2008

    I'm guessing the feeling isn't mutual.
     
  15. crossovert

    crossovert Champion (790) Illinois Mar 29, 2009

    then shop there...
     
    jdhende likes this.
  16. I guess I'm just not their customer. They want to be hip, edgy, egalitarian, whatever, that's their choice. I can't get the beer I want from their business model. If all business is built on relationship, and small business even more so...well, I just don't get this place, but I don't have to, do I? I guess I'll be thankful for the good business relationships I have, and the rest of Lincoln Square and North Center that doesn't have to leave home to go to work can duke it out at Bottles and Cans. I don't have that kind of flexibility to run over there whenever the delivery truck pulls out. Too bad, they're so nice, and I spend $2000/year on beer. I would have given them most of my business, and sent all my friends.
     
  17. No, I think we get along fine. It's just their policy.
     
  18. I would switch in a heartbeat, but for the fact I would miss all the hard to get releases, and the loss of my business at the other store or two would make me lose out there as well. I switch to shopping at Bottles and Cans, I just seem to lose money and opportunity.
     
  19. Well, that's what I've been doing, but these people are so cool they deserve the extra stress (for me) working this out. Now, I would miss ALL the Spiteful special releases if I had to depend on Bottles and Cans. Is that good for Spiteful? Or does it matter to Spiteful at all, as long as the beer is sold? From where I stand, I can't support the new local brewery if I can't get the beer.
     
  20. all i see here is one guy bitching that he cant get exactly what he wants on his own scheduled. so be it. chase the beer like the rest of us. Bottles and Cans is a new store they cant just bend over backwards for anyone who wants. much as you may show up there work on the relationship and you may be surprised sometime down the line.
     
  21. Stevedore

    Stevedore Poobah (1,010) Wisconsin Nov 16, 2012

    I'd just find the store that's willing to take care of you, even if its a bit further and give them the lion's share of your beer money. And still make regular browsing trips through the store in question and take advantage if you happen to run across something sold FCFS but otherwise feeling zero obligation to buy bottles from them regularly, if that makes sense. They don't owe you anything, but you don't owe them anything either.
     
  22. lurchingbeast

    lurchingbeast Initiate (0) Illinois Feb 19, 2009

    The entitlement is two damn pi
     
  23. mm2112

    mm2112 Aficionado (130) Illinois Jun 16, 2010

    sigh....this is probably the most unnecessary thread ever
     
    jebsinger likes this.
  24. crossovert

    crossovert Champion (790) Illinois Mar 29, 2009

    then why did you create this thread?
     
  25. jdhende

    jdhende Savant (365) Illinois Sep 27, 2010

    Generally a store looks out for you when you don't blatantly ask for it. If you are just cool and friendly stores will generally return the favor. When you ask for preferential treatment for no reason they won't. It's a pretty tough concept.
     
    jebsinger likes this.
  26. Bay01

    Bay01 Savant (445) Illinois Nov 19, 2008


    Well done, your narcissism and entitlement is exceptional and stands above the garden variety normally seen here.
     
    Vav, mychalg9 and jebsinger like this.
  27. stxSS07

    stxSS07 Initiate (0) Illinois Nov 23, 2010

    Your thread sucks OP.

    Aside from that, this place sounds like my kind of joint. Ring the dinner bell and tell everyone who didn't get any to get fu#ked.
     
    Vav, Bay01, zach60614 and 1 other person like this.
  28. Jkoeneman

    Jkoeneman Aficionado (160) Indiana Jul 30, 2010

    Vav likes this.
  29. Bay01

    Bay01 Savant (445) Illinois Nov 19, 2008

  30. jbland21

    jbland21 Aficionado (110) Illinois Jan 21, 2012

    Perfect example of why when I talk to anyone about craft beer I say I'm from Grand Rapids.
     
    Jose2412 and RC0032 like this.
  31. jaIsPoAn

    jaIsPoAn Savant (375) New York Aug 1, 2012

    I would think you'd have to build a relationship with the owner before he starts holding bottles for you IMO
     
  32. jdhende

    jdhende Savant (365) Illinois Sep 27, 2010

    You might have the finest avator picture on all of beer advocate sir. What can I say about you that has not been said about afghanistan you are bombed and depleted...hate hate hate.
     
    jacob4999 and Jkoeneman like this.
  33. Indybier

    Indybier Aficionado (155) Illinois Nov 15, 2011

    Please, tell me the store(s) that *look out for the loyal customers* so I can NEVER go there again.

    Now I know who grabbed up all the *good stuff* from Armanetties on Lincoln before they were shut down.
     
  34. thereal

    thereal Aficionado (190) Illinois Apr 20, 2010

    Bottles & Cans is a great store, with super nice owners, and a great selection. Decent wines and spirits too.

    Everyone should shop there. Their clearly stated, fair policy on rare stuff is commendable.
     
  35. Jkoeneman

    Jkoeneman Aficionado (160) Indiana Jul 30, 2010

    Wait, Wait, Wait. You mean, actually talk to the staff at a store like human beings? And, *Gasp* build a rapport instead of dropping your BA-ness and having them grovel? WHOA. Give me a minute to digest...

    Tell you what, beernightscout, go apply for the ReviewerCard (http://reviewercard.com/), or make your own, so that way you don't even have to waste time attempting to get your BA dick out on the counter when you try to get whales that are gone.
     
    Bay01 likes this.
  36. This policy (and especially this ridiculous thread) actually makes me appreciate the store even more.
    I fully intend on buying beer from them regularly now, thanks OP!
     
  37. Hi everyone, Joe from Bottles and Cans here. I would like to first and foremost thank all of you who have tried to support our decision to do FCFS. OP, I can assure you that Carly and I truly do appreciate your business. Long ago when we started planning our store, we made the decision not to hold bottles or take reservation lists. We had a couple of reasons for deciding to do this. One, we don't have any employees, its just the two of us here, and it would just be too hard to try to manage that along with the general everyday running of the store. We are only a few months old and while we feel so blessed that so many of you have shopped our store, we are still feeling our heads spinning (in such a wonderful way!). Two, we all agree that there is no perfect way to handle rare releases, but we honestly feel that this is the best way. We post everything that we get (from everyday beers to seasonals to rares) on our Facebook page and our Beermenus page, and we post it after 5pm. This way, everyone knows at the same time and it is at a time that "hopefully" most people can get here. Again, we are sorry if we have wronged you, and we would certainly love to have you continue to shop Bottles and Cans whenever is convenient for you. Thank you everyone!
     
  38. jaIsPoAn

    jaIsPoAn Savant (375) New York Aug 1, 2012

    You feel better now? Go get laid or something....you seemed stressed.
     
  39. And this just adds to the reasons to quit your bitching.
    Joe thanks for what you guys are doing and i'll see you soon
     
    Jkoeneman likes this.
  40. burica2020

    burica2020 Savant (430) Illinois Nov 17, 2009

    I've skimmed this thread but I don't think I saw anyone bring up this point : it's just beer.

    But seriously, you sound like a grown male version of Veruca Salt at this point. I'm half inclined to post a meme just to shut down this thread.
     
    jebsinger and Jkoeneman like this.