The Brass Tap

no score

Awaiting 10 Reviews

Type: Bar, Eatery

1033 N Dobson Rd
Ste 104
Mesa, Arizona, 85201-7581
United States

(480) 610-2337 | map

No notes at this time.

Added by yemenmocha on 03-26-2014

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Reviews: 2 | Ratings: 3
Photo of SaCkErZ9
2.49/5  rDev -30.1%
vibe: 4 | quality: 2.5 | service: 1 | selection: 3.75 | food: 1.5

I really hate giving this place 1 star, but it deserves it. I came here after finishing the Phoenix Marathon, so there were a good bit of runners here. The only redeeming quality about this place is the beer selection. Although vast in number, the draft selection wasn't the most diverse or eclectic.

The service was pretty awful. Apparently, this place gets crowded on a regular basis, yet they only have three people working the floor for the entire place. That's absolutely ridiculous. We had to wait forever to get a server and order our beer. I ordered a can of Founders All Day IPA, which was $3. The server brought me the beer in a glass, so I just assumed they poured the beer from the can into the glass. Turns out the girl got me the draft beer, which was twice the price at $6. When we cashed out, I brought this to the attention of the server. She spoke with her manager, and he said that since I drank the 16oz beer, I got 4 extra ounces, so he couldn't change the price for me. It wasn't my fault that the girl brought me the wrong beers, yet you can't adjust my bill?

We ordered some food as well. Another disaster. Somehow, our order got lost, so we sat around for about an hour and a half until our food came out. They didn't comp our food, which they absolutely should have done, but they gave us 20% off.

Horrible customer service here, where the customer is treated as the enemy. I will never come back.

 1,429 characters

Photo of yemenmocha
3.9/5  rDev +9.6%
vibe: 3.25 | quality: 4.25 | service: 3.75 | selection: 4.25 | food: 3

Brass Tap reminds me of places such as World of Beer, Flying Saucer, etc. Focus is on the tap list, with not as much attention elsewhere. You can join a mug club of sorts, keep track of your beers, etc. The menu here is extremely limited with various versions of pretzels, pretzel bites, pretzel pizzas, hummus, panini grilled cheese, and a few other fast/easy items. Layout is a somewhat slender and long bar with rows of seats behind it. Awkward location of draft beer menu written in chalk on the wall behind patrons because you have to stand there between those patrons and the TV's they're watching just to see what is on tap (no printed menu for draft).

Pretzels were alright, and clearly better than places that just reheat the frozen ones that you can buy at the grocery store. Service was tolerable. Parking was generous. Value was mixed - my seasonal Sierra Nevada 16oz. was $7, yet I also got a half litre of Weihenstephan for $8. What the heck?

Only Arizona beers on happy hour - FAIL.

 999 characters

The Brass Tap in Mesa, AZ
3.56 out of 5 based on 3 ratings.
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