More Brewing Co. (StB) - (2018)

Discussion in 'Great Lakes' started by joshdaut, Feb 23, 2017.

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  1. eppie82

    eppie82 Grand Pooh-Bah (3,377) Apr 19, 2015 Illinois
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    I still think it is. I equate it to me buying a vanilla stout and then trying to return it to the brewery claiming it didn't have enough vanilla for me and that it could've been a brewing/process flaw. That it didn't come out as they intended it.

    But we can just agree to disagree and move on.
     
    Jangoon24 likes this.
  2. KidGalaga

    KidGalaga Zealot (572) Apr 21, 2014 Illinois
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    i don't think these are close to comparable situations.

    there are multiple, veteran posters here saying there is little to no carbonation in their cans.

    is it your assertion that More intended the cans to turn out this way? this would reflect horribly on their product if so, or am I wrong in assuming that people don't want flat, lifeless beers when they crack them open for the first time?
     
  3. eppie82

    eppie82 Grand Pooh-Bah (3,377) Apr 19, 2015 Illinois
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    I've had the cans and I also think they are way under-carbonated. I don't disagree with that part. I just don't think that warrants a refund in the same way that an infected beer does. The beer simply didn't meet your expectation as to the level of carbonation. My post was meant to convey that just because it did not meet your expectation, it does not warrant a refund.

    If they have a few more canning runs like the last release, people will stop buying their offerings and they will be forced to improve carbonation or get left behind.
     
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  4. THANAT0PSIS

    THANAT0PSIS Pooh-Bah (2,275) Aug 3, 2010 Wisconsin
    Pooh-Bah

    Over or under carbonation is a brewing flaw. No two ways about it. I'm of the opinion that brewing flaws should be grounds for refunds, not just extreme brewing flaws like infection.

    I did not buy this round of cans, however, so I can't speak to just how low the carb is. I am just speaking in generalities on the subject.
     
  5. eppie82

    eppie82 Grand Pooh-Bah (3,377) Apr 19, 2015 Illinois
    Pooh-Bah Trader

    It's a difference in opinion. I can go through the Chicagoland NE IPA thread and Toppling Goliath thread and read over numerous complaints of absurd amounts of sediment in bottles/cans, eventually ending up in your glass and causing all kinds of astringent tastes. Is that a brewing flaw as well? Does that warrant a refund? How about an off-putting dirty dish water color? Where do you draw the line?

    Don't take it that I'm happy with buying undercarbed cans or that I think that last release of cans was supposed to be what it ended up being, but to me that's just not enough to ask for a refund. Me not buying cans from them going forward if it happens again will be how I respond. If others do as well, they will certainly feel it in their bottom line (or by how long it takes them to sell out of their beer). In the end, I hope someone does end up asking for a refund because I'd be curious what their response would be.
     
    #1465 eppie82, Jan 9, 2018
    Last edited: Jan 9, 2018
  6. HouseofWortship

    HouseofWortship Pooh-Bah (2,735) May 3, 2016 Illinois
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    I would totally ask for a refund for undercarbed beer if it was a canned offering that differed from what it was on tap or in previous batches of cans.
     
  7. MountainKing

    MountainKing Initiate (0) Sep 12, 2017 Illinois

    Sediment seems to be a thing with NEIPA's, I like to shake/roll the can or bottle a bit before opening it up a bit to kind of get things mixed back up so this is one place undercarbed is a bit helpful. I would be curious to what their response would be if somebody did ask. The tough spot there is the beer is not flat and it's extremely drinkable. It sounds like there might be a bit of variation even in the 4 packs but the 4 pack I got is fairly close to what I had in the brewery. With an aggressive pour I can get about a finger of head which is not great for this style but it's still something.
     
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  8. JFresh21

    JFresh21 Savant (1,036) Mar 6, 2012 Illinois
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    To me, under carb is a grey area, not a definite refund situation. Infected beer? Absolutely refund. If I order a cheeseburger several times and one time they forget to put the cheese on, I wouldn't ask for a refund. I feel the same way with the under carb.
     
  9. KidGalaga

    KidGalaga Zealot (572) Apr 21, 2014 Illinois
    Trader

    maybe I'm way overestimating the effect of carbonation here, but a noticeably undercarbed beer changes my view of said beverage and is a misrepresentation of what the product is supposed to be.

    unless you feel that carbonation is an "accoutrement" where varying levels do not change the overall consumption experience, i don't see how your comparison makes sense.

    a more apt comparison would be getting your favorite {insert food item} to order, but getting one that's been sitting out on the counter for hours instead.
     
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  10. RexKramer

    RexKramer Initiate (0) Jan 19, 2011 Illinois

    Whether its a valid concern in anyone else's mind, I am certainly going to think twice about picking up More cans in the immediate future due to the apparent carb issues with the latest batch of cans.

    Now, that isn't to say that I'm writing them off completely as I'm at least aware of the issues they've had with the canning line and I also understand that they're still a new brewery and there are bound to be hiccups along the way. Still, I feel like some acknowledgment of the situation would be nice.
     
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  11. Jplachy

    Jplachy Pooh-Bah (1,848) Feb 12, 2012 Illinois
    Pooh-Bah Trader

    Carbonation isn't like missing the cheese on your burger. Its like missing the buns. Carbonation helps release aromas and carries flavors across your palate. There is no excuse for un or under carbonated beer.
     
  12. RexKramer

    RexKramer Initiate (0) Jan 19, 2011 Illinois

    And for the record, here's the head after a fairly aggressive pour. And this amount of head dissipated to nothing within 10 seconds.

    [​IMG]
     
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  13. croush

    croush Pooh-Bah (2,407) Mar 20, 2015 Illinois
    Pooh-Bah Trader

    So has nobody actually mentioned this issue to More at all? As I said before, I wouldn't be searching for a refund, but if I were someone that is nearby More and went there for lunch/beers, I would at least bring it up and inquire with them to see what their stance is on it. I just don't live close enough nearby to go there very often. It would be nice to at least hear their thoughts on it. I know others have reported that they have had difficulty with access to a canning line, so I suppose some issues with it aren't exactly shocking...even if that's not what we expect as consumers.

    @shaun_the_brewer?
     
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  14. MountainKing

    MountainKing Initiate (0) Sep 12, 2017 Illinois

    Yikes, my cans of Mozie weren't even close to that, I got a solid finger of head out of them.
     
  15. ZombieDusted2049

    ZombieDusted2049 Devotee (317) Jul 18, 2014 Illinois
    Trader

    My Mozie cans are actually less carbed than my DDHDD cans. I'm not the type that asks for a refund unless something is really off, but it sure is understandable when you consider the price we pay for these beers. I think I paid like $34-35 for 8 beers? I saw multiple people walking out with cases when I was there eating....feel bad they may have stocked up on some hoppy Dole. MoRe is a pretty legit place though and the owners are good dudes so I will continue to support them without a doubt. I'm sure once this canning line thing is worked out the problems with any cans will be too.
     
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  16. flat_lander

    flat_lander Pooh-Bah (2,490) May 11, 2016 Illinois
    Society Pooh-Bah Trader

    Ditto. My Mozie cans were less carbed than the DDHDD by a decent amount. Hoppy Dole is a really good way to describe both. They poured and drank like juice. And I'm not using that descriptor in a positive way right now.

    I only grabbed a 4 pack of each and live no where near there, hence the reason I haven't inquired about it, or asked for a refund or compensation in some way. Definitely feel bad for the folks I saw walking out with flats of beer though.
     
  17. Chris_H_2

    Chris_H_2 Pundit (995) Jan 3, 2013 Illinois
    Trader

    I got 2 4 packs each and proceeded to drink them all before the no-carb craze of late ‘17/early ‘18.

    Frontrunners.
     
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  18. kreg02

    kreg02 Savant (1,234) Nov 19, 2012 Illinois
    Trader

    I tagged shaun on my check in on untappd mentioning the low/no carb issue, wasnt expecting a refund or anything but figured he should at least know...
     
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  19. Chuckdiesel24

    Chuckdiesel24 Grand Pooh-Bah (3,208) Jul 6, 2016 Illinois
    Society Pooh-Bah Trader

    For those of you out in the west burbs like me, Henna double rainbow is on tap
     
  20. Nbrock24

    Nbrock24 Pooh-Bah (1,770) Mar 11, 2016 Illinois
    Pooh-Bah Trader

    Half a keg or so left. Get after it fellas
     
    eppie82 likes this.
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