In case it has not been mentioned, someone over 21 of age has to sign for the package. So I am having it sent to my workplace. Not too impressed with the selection initially. Mostly what I call BS beer. But after making a few reluctant choices, new beers became available. Not a fan of that. I will find out in a month if it was worth it.
I had this exact problem. I ultimately had to uninstall and reinstall to get it to work. Now it works 80-90% of the time.
I just received an email from Tavour stating they will be suspending service to Ohio. Anyone have any insight as to why this may be happening? I’ve had relatively decent service and have been able to try beers in wouldn’t normally have access to.
If I had to guess, Id say it probably has to do with the local delivery service. They've suspended service to other states for that reason in the past.
I saw a thread on reddit about suspending service because of that, but in at least one case, they actually canceled your entire crate. at least this time they are shipping it out. which leads me to believe it might be something else? idk.
Being customer service for this company has to really suck with all these stories I keep seeing. Hope it works out for you. Guessing you asked, but can you just go get it from them? My Tavour feed has been pretty much garbage ever since my first crate. I passed on Wendigo (still feeling pretty good about that choice), and there may have been one other beer that caught my eye, but not enough to start a crate. They keep giving me pastry sours and other beers that for me personally are pretty much at the bottom of my preferred style list. Plenty of IPAs to consider, but I'm not building a crate around a bunch of $8 IIPA cans. Not when I have an overwhelming list of excellent options here locally for my IPA fix or great repeat traders who can load me up on out of reach stuff at a fraction of the cost.
They bombard me with hoppy beer that think I am worthy to buy, hoping (I suspect) into forcing me into a forced shipment so the beer does not get old. I can't overstate how awful I think their business plan is (from my perspective, as a potential customer). They are going after the "new and shiny FOMO" market, IMO. No doubt, given the current craft beer landscape, a successful business plan, but not for me. At all. Ever.
Wendigo is awesome!!! Glad I bought 2 as I'm seeing it other places for $70+ but ill pass on that price. Also after my first drop the beers this go around are not nearly as appealing!
I guess I'll repeat this ever couple of pages because of all the criticism: I love Tavour. Have had four crates delivered, mostly of beer that I'd have never tasted except for this service. The prices are sometimes high (especially for IPAs) but hey, know what? I have the option NOT to buy anything I please! Weird, I know. It does suck for people having trouble with the local delivery services; I can't imagine that's anything but a huge PITA. Luckily in MN ours has been easy to deal with. And I've only had to call Tavour's help line once & they were very fast & very responsive. Good luck all!
My 10th crate just closed tonight. Very happy with tavour A couple of short shipping delays, and 1 wrong beer. Minor inconveniences, I pick and chose what I want, and I'm trying beers from parts of the country that don't ship to PA. End up with about 20 beers per crate to augment locally available stuff.
It's due to this - https://www.dispatch.com/business/2...d-liquor-retailers-could-alter-alcohol-market "Yost filed a request for an injunction this week in federal court trying to prevent several online retailers from bypassing the state’s licensed retailers and avoiding Ohio alcohol taxes."
From the article: Tom Wark, executive director of the National Association of Wine Retailers, accused Yost of grandstanding. "If he was really interested in making sure Ohio collected the tax revenue, there’s a simple solution," he said. "Pass a law that allows out-of-state retailers to ship to Ohio and pay the taxes." I guess Ohio really is different. Apparently, the AG has the power to pass laws! (And, BTW, with this comment, Wark is as much as admitting the online retailers ARE violating Ohio law. Oops!)
until not too long ago, it used to be you could order anything online and not pay tax. Like from Amazon. Now those retailers pay taxes. What is the difference? Just make them pay taxes. "Herf disputed the view that rare brands are hard to find in Ohio, provided that consumers search thoroughly, he said." the word "rare" by definition means hard to find. idiot.
Alcohol. That is the difference. There is a lot of difference between alcohol wholesale, distribution, and retail laws than just about any other aspect of commerce in the USA. If it is illegal in Ohio for online retailers to sell alcoholic products directly to consumers, the citizens of Ohio are the ones to get the law changed, not the Attorney General. His job is to enforce the law. Blatantly disobeying the law because it interferes with your business plan doesn't strike me as a sustainable business plan. Amazon, et al. did not pay sales taxes because they were specifically excepted by Federal law. This law was passed early on (as part of Gore's invention of the internet ) to encourage the commercial growth of internet firms. It was repealed as it was no longer necessary as it gave the large internet marketers an unneeded advantage over local businesses.
To be fair to Tavour, after the 3 crates in a row with beer missing and/or exploded, all were refunded and every crate since has been perfect.