Alpine Kiwi Herman

Discussion in 'Pacific' started by Drift, Jan 8, 2015.

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  1. Skuter

    Skuter Crusader (440) Jun 21, 2008 Montana
    Trader

    The overcharges have been occurring on ALL of my BPT purchases! I have e-mailed the appropriate people at each brewery asking for a refund. I would encourage everyone to do the same.
     
    grze likes this.
  2. 3SH33TS

    3SH33TS Initiate (0) Dec 21, 2010 California

    Looks like BPT is the underlying theme here yet they are just throwing their hands up in the air???

    Never had this problem with Nexternal :stuck_out_tongue:
     
    Sebowski likes this.
  3. 64vdub

    64vdub Pundit (848) Feb 20, 2014 California
    Trader

    If Alpine is indeed the only party that can rectify this, they should do the right thing without anybody having to send a message. Simple.
     
    Crispy25 likes this.
  4. SDReaper

    SDReaper Pooh-Bah (2,150) Aug 15, 2013 California
    Pooh-Bah Society Trader

    I would agree but then since this happened to other releases aside from Alpine it sounds more like BPT is just playing the "pass the buck" game.
     
  5. 64vdub

    64vdub Pundit (848) Feb 20, 2014 California
    Trader

    The problem most likely lies in the way the event is setup. Probably comes down to a check box or drop down menu I bet.
     
  6. DCLAguy11

    DCLAguy11 Initiate (0) Feb 28, 2014 California

    I think you are right. Some "price per bottle" includes tax/crv others don't. They should just have an itemized breakdown of the costs so it's clear.
     
  7. breadwinner

    breadwinner Initiate (0) Mar 6, 2014 California

    Happen to have an Alpine email address to send our requests to? Thx again, man!
     
  8. DCLAguy11

    DCLAguy11 Initiate (0) Feb 28, 2014 California

    breadwinner likes this.
  9. waglagonyeah

    waglagonyeah Initiate (0) Aug 28, 2009 California

    I had a slightly different issue with BPT during the Modern Times Monsters Park release. When I received my credit card statement I noticed I had been billed twice for a single order. I called BPT and they fixed my issue and I was off the phone in less than a minute. Very friendly and helpful as well. Makes me think that if this was an error on their end they would remedy it quickly and not pass the buck.
     
  10. Sebowski

    Sebowski Zealot (613) Jan 11, 2010 California

    And they never used BPT again...
     
  11. PG2G

    PG2G Initiate (0) Dec 26, 2011 California

    Looks like they issued refunds to everyone. Just received mine and never requested it
     
  12. SALUCRAFT

    SALUCRAFT Initiate (0) Nov 19, 2014 California

    No refund here. Checked paypal and my bank.
     
  13. PG2G

    PG2G Initiate (0) Dec 26, 2011 California

    I got an email from PayPal, give it some time I guess
     
  14. 64vdub

    64vdub Pundit (848) Feb 20, 2014 California
    Trader

    I would bet that they may have to issue the refunds manually. PayPal has a way about keeping holding other peoples money as long as possible...
     
    JavaNoire and SALUCRAFT like this.
  15. FrogOut69

    FrogOut69 Initiate (0) Sep 24, 2013 California
    Trader

    Got my refund.

    Edit: PayPal
     
  16. SALUCRAFT

    SALUCRAFT Initiate (0) Nov 19, 2014 California

    PayPal or your credit card?
     
  17. 64vdub

    64vdub Pundit (848) Feb 20, 2014 California
    Trader

    Mine went to paypal balance.
     
  18. SALUCRAFT

    SALUCRAFT Initiate (0) Nov 19, 2014 California

    I paid with my credit card through PayPal maybe that's why its not processing. Thanks.
     
  19. SDReaper

    SDReaper Pooh-Bah (2,150) Aug 15, 2013 California
    Pooh-Bah Society Trader

    Refund tagged to paypal and pushed to my card this evening.

    Edit: Even though I am just going to take that refund and apply it to a pint of Nelson tomorrow evening. =P
     
    SALUCRAFT likes this.
  20. CraftBeerBrotha

    CraftBeerBrotha Initiate (0) Jul 23, 2013 Georgia
    Trader

    Curious to hear everyone's thoughts on Kiwi later today. My wife and I are headed there tomorrow. Though I am sure the dudes who were trying to trade it for KBBS will say it is the best thing ever, even if it isn't. :wink:
     
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