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Chicagoans: Infected Moody Tongue Porter?

Discussion in 'Great Lakes' started by EdFed, Nov 15, 2016.

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  1. EdFed

    EdFed Pundit (993) Dec 21, 2008 Illinois

    Moody Tongue's Chocolate Churro Baltic Porter is one of my favorite beers. I buy it multiple times each year. About a month ago I strolled into my local Binny's and bought another four-pack. Popped open the first one the other night and it was AWFUL. Sour in the nose and very sour in taste, to the point where I couldn't discern any other flavors. So I popped open another one -- same awfulness. Has anyone else had this experience? Neither the bottles nor the package have dates, so I don't know how long the beer had been sitting around, but in my experience this beer doesn't linger at a Binny's. Emailed the brewery about this but haven't heard anything back. It's very disappointing to me. One of my favorite beers and I'm not sure I'll every buy it again.
     
    #1 EdFed, Nov 15, 2016
    ECCS likes this.
  2. JeremyCohn

    JeremyCohn Initiate (0) Jun 24, 2013 Illinois

    Hi! I work at Moody Tongue and we are incredibly sorry about about this experience. I have not seen a message come through -- if I could ask you to e-mail us at contact@moodytongue.com, we would be more than happy to connect further. We sincerely appreciate your support. In the meantime, I have forwarded a copy of your note to our Brewmaster as well. Cheers.
     
    #2 JeremyCohn, Nov 15, 2016
    FBarber, BuffaloBill12, fishtremble and 4 others like this.
  3. ECCS

    ECCS Zealot (709) Oct 28, 2015 Illinois

    Awesome promptness and reach out by moody toungue

    Cheers
     
    #3 ECCS, Nov 16, 2016
    BuffaloBill12 likes this.
  4. Jplachy

    Jplachy Pooh-Bah (1,602) Feb 12, 2012 Illinois
    Pooh-Bah Trader

    I've opened infected Churro Porter. They gush a bit and are sour. I never said anything. I don't know how long ago it was.
     
    #4 Jplachy, Nov 16, 2016
  5. EdFed

    EdFed Pundit (993) Dec 21, 2008 Illinois

    Thanks, Jeremy. Appreciate your response. I sent an email as requested.
     
    #5 EdFed, Nov 16, 2016
  6. EdFed

    EdFed Pundit (993) Dec 21, 2008 Illinois

    To close the loop here: Kudos to Jeremy and Moody Tongue on their response. I now have fresh beer on the way via mail and an invitation to their new tasting room. I truly believe my experience was an aberration, and Jeremy's topnotch customer service has reinforced my belief. Moody Tongue will continue to get my business.
     
    #6 EdFed, Nov 18, 2016
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