dear Aussie Bottle Shop owners who run a web-site

Discussion in 'Australia & New Zealand' started by heygeebee, Oct 31, 2012.

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  1. heygeebee

    heygeebee Poo-Bah (1,557) Aug 6, 2010 Australia

    An open Letter to All Web enabled Bottle-shop Owners / Managers / Humble and Esteemed staff.....

    I would like to buy more beer from you. really I would. And I have oftentimes in the past selected a mixed dozen (or mixed however many you say I can have in a box, depending on what size bottles I select). However, I am troubled...... I need your help. It appears you do not sell anything anymore. :confused:

    Let me browse beers by, say, Australia!!!! - Good idea. Hit enter. Oh dear, well, it seems as though on the first page returned there only appear to be two bottles actually in stock of the dozen displayed on the list. :slight_frown: Dear dear. Page 2 - oh, it;s worse - no bottles are in stock. Let me see, maybe page three will give me more joy....... And then mrs heygeebee looks over my shoulder and asks me what I am doing - 'erm not spending any more money on beer, darl' say I, as I quickly close the browser.

    Later - let's try Scotland!!!!!! Ah ha - the picture is now becoming clearer... no Brewdog Abstrakt 01 in stock?? - my my my, what a surprise, that one out of stock. I would never have guessed.... Funnily enough, some Vintage ales from 2006 are also out of stock. Oh, and the limited release, one-off collabs, that you set a bottle limit on, are also no longer in plentiful supply.

    Seriously guys, what used to be an easy-ish exercise a few months years ago, and indeed a pleasure, is now getting a real challenge. If you know a beer is never gonna re-surface, can you please please please remove it from the web display? I know!!! it takes time, but it's worth it.

    My money is waiting.............
  2. MrKennedy

    MrKennedy Champion (893) Dec 29, 2006 Australia
    Beer Trader

    I generally add it as part of my place reviews
  3. CrazyDavros

    CrazyDavros Poo-Bah (2,615) Apr 18, 2008 Australia

    Valid point but easier said than done. We could (and, indeed, should) remove the beers that as you say are "never gonna re-surface" but you won't see much of a reduction in the amount of items listed as "out of stock". Beers that are one-offs or that are (definitely) not going to be brewed again are in the minority.
  4. dgilks

    dgilks Initiate (0) Jul 14, 2008 Australia

    If it were me, I would simply remove any beers that are not able to be ordered at that time. So, seasonals only come out for 3 months of the year, drop them off the site until they around again. If it is a beer which is regularly but inconsistently available, I can understand leaving it up as out of stock, but there is no point telling me that SN Tumbler is out of stock for 9 months.
  5. Lukie

    Lukie Initiate (0) Jun 16, 2007 Australia

    But Tumbler is back in stock...
  6. CrazyDavros

    CrazyDavros Poo-Bah (2,615) Apr 18, 2008 Australia

    Definitely sounds like a good idea, but gets more interesting when importers often have stock left over for months after the beer was initially available. Sometimes the importers themselves "rediscover" left over stock that was previously "unavailable".
    Can also be tough to manage when you may have 600+ of these beers becoming available/unavailable throughout the year.
  7. dgilks

    dgilks Initiate (0) Jul 14, 2008 Australia

    I understand (and Lukie I know Tumbler is back in stock, it was just an example). To be honest, the easiest approach would simply be to not let the website display anything that is out of stock. There are online shop solutions that easily do that whilst keeping the stock item in the backend so you can add stock when it comes back in.
  8. Lukie

    Lukie Initiate (0) Jun 16, 2007 Australia

  9. CrazyDavros

    CrazyDavros Poo-Bah (2,615) Apr 18, 2008 Australia

    Totally agree. No need to list a beer that can't be sent out as long as the info can be re-listed later.
  10. heygeebee

    heygeebee Poo-Bah (1,557) Aug 6, 2010 Australia

    Plus one from me on this as well....

    I would like to re-highlight a point I made in my original post. I won't actually go online shopping if it turns into a chore.... So I might buy a CD or two, easy transaction. Maybe a gig ticket. Done in one. However, a mixed twelve, or more, takes a bit more time and effort. it needs to be fun, not frustrating. If I get to eight/ten or so then can't find anything else I want to add, I'll likely give up.

    So seriously, how difficult is it to just put a filter on stock for display as above?

  11. danieelol

    danieelol Savant (955) Jun 15, 2010 Australia

    half the fun is delving through their online catalogues to work out what gems you can find
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