Employees buying up limited releases

Discussion in 'Beer Talk' started by cactusleon, Feb 4, 2013.

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  1. kdb150

    kdb150 Devotee (472) Mar 8, 2012 Pennsylvania
    Beer Trader

    I'd be curious to know how many of you here (and customers in general) will make additional purchases at a store when you show up to buy a limited release. For me, I always will unless it is a big faceless shop like Total Wine. That's a pretty good reason to keep employees from buying it, you might be missing out on additional business from the customers. I don't care one way or another, really, but I'd say a good rule of thumb for a store owner would be to let employees buy some of the limited stuff, unless you get 12 or fewer bottles of it. Nobody is going to miss out if the employees buy a few bottles from a 2 or 3 case allocation, but it would be pretty weak to sell, say, your entire 6 bottle allocation of Stille Nacht Reserva to your employees.
    KevinGordon and OneBeertoRTA like this.
  2. cactusleon

    cactusleon Initiate (155) Mar 4, 2006 New Jersey

    if you are referring to me in my original post, im not gonna say in here but if u want to message me ill let u know, cause it sounds like im bad mouthing them when im not, its my go to store and im very happy with them
  3. FEUO

    FEUO Disciple (327) Jul 24, 2012 Ontario (Canada)

    All of this.
    Thanks and well put!
  4. xanok

    xanok Disciple (369) Aug 13, 2009 Connecticut
    Beer Trader

    Openly admitting that you don't abide by your store purchase limits is going to piss a lot of people off. Some people can't even get one bottle or sixer of a limited release, and you're openly telling people that you take two sometimes.
  5. cactusleon

    cactusleon Initiate (155) Mar 4, 2006 New Jersey

    i think hes saying that the employees that think they should get it first because they are talking to all these customers, loading the shelves etc its entitlement, when in reality they are doing their job, and one they applied for, so why should they get special treatment for that
  6. OneBeertoRTA

    OneBeertoRTA Devotee (490) Jan 2, 2010 California
    Beer Trader

    This falls along the same argument of the employee hoarding. It sounds like you have no intention of building a relationship with the store nor frequent them on a routine basis.
    One of my favorite stores does the Facebook thing and so many new wave guys come in and buy the one limited bottle. I have never bought just one bottle, I feel that a store with the relationships to pull in these beers deserves some good will back. They wouldn't get these beers if guys like me didn't buy their shelf IPAs and stouts by the case.

    On the flip side, one of my local stores has a great beer manager. Let's call him Josh...

    When I show up and am filling my basket, if he's around he will go in the back and grab me a bottle or two of Alpine or Pliny and let me know about other new limited items like Utopias. I frequent the store, have built a repor and he rewards me when limited products are around.

    He does the same to many other customers. If you are simply a picker you don't deserve anything imho.
    Smurf2055 likes this.
  7. JoeyDankNug

    JoeyDankNug Initiate (0) Aug 4, 2011 New York

    When u run a business u will do anything to get people to come into your business.when people come in for 1 thing they usually buy another thing as well.if they notice you don't ever have limited releases they will stop coming in.its simple.there are ways to be good to your employees without giving them all of your limited beers.this is all just crazy.a small portion depending on how much u get,sure but save a majority for customers.without them u don't need employees
  8. OneBeertoRTA

    OneBeertoRTA Devotee (490) Jan 2, 2010 California
    Beer Trader

    Seriously? Do everyday customers know exactly when a shipment is to arrive, personally receives the case(s) and holds the power to place on the shelf for general sale? No I don't believe that's special treatment or an advantage over traditional customers.
  9. ESeab

    ESeab Initiate (0) Jan 3, 2013 New Jersey

  10. brewbetter

    brewbetter Initiate (0) Jun 2, 2012 Nauru

    If I got a case of Fou'Foune, I wouldn't allow any staff to buy bottles. If I got a couple cases of Hopslam, I would allow the staff to grab a 6-pack if they want.

    One time I went into a store to get some Parabola. I called before I left and they said they had 4 left. When I got there, they said they were holding those 4 for a staff member. I thought that was wrong on many levels.
  11. Errto

    Errto Initiate (0) Oct 20, 2009 Connecticut

    May be worth it's own poll :slight_smile:

    But in my case, yes, always. It's never a one-and-done on the "special" stuff.
    cactusleon likes this.
  12. JoeyDankNug

    JoeyDankNug Initiate (0) Aug 4, 2011 New York

    Wrong or right it's a bad business decision to let your employees "buy up" all your limited beers.
  13. SammyJaxxxx

    SammyJaxxxx Poo-Bah (1,800) Feb 23, 2012 New Jersey
    Beer Trader

    I never leave with just one thing. I almost always find a few things that interest me enough to buy them.
    If I came in looking for _______, I would most likely buy that and a case of other stuff.
    Giovannilucano and cactusleon like this.
  14. SammyJaxxxx

    SammyJaxxxx Poo-Bah (1,800) Feb 23, 2012 New Jersey
    Beer Trader

    This sums it all up.
  15. JoeyDankNug

    JoeyDankNug Initiate (0) Aug 4, 2011 New York

    I went to the store today looking for more founders imperial stout.when none was left I bought 2 bottles of Maine beer.yes,I run a bar,deal with all local distributors but still goto the store to buy beer occasionally,if I just want 1 or 2 bottles
  16. Bluecane

    Bluecane Initiate (0) Dec 30, 2011 New York

    Highly beer-conscious customers are a smaller % of people, but they probably do spend significantly more per-person than non-highly-beer-conscious customers. I'm not saying that disproves your point, but it's worth noting.
  17. Errto

    Errto Initiate (0) Oct 20, 2009 Connecticut

    Uh...no. You're saying you as an employee should have access to "purchase beer at the assigned limits and paying retail price for it" _before_ anyone in the general public has that access. That's most certainly special treatment.
    OneBeertoRTA and cactusleon like this.
  18. Giovannilucano

    Giovannilucano Devotee (447) Feb 24, 2011 New Jersey

    Case in point. I had ordered the case of Verdi, which I knew was going to cost me, but I bought a 24 case of 60 IPA, as well as a special Italian, 3 Beans and other one shots to keep me exploring my palate. When I got rang out, I was happy to find out I did indeed get a discount for the Verdi without asking, nor did I really want one but the beer manager thought of me even though he went on vacation!
  19. kmello69

    kmello69 Defender (618) Nov 27, 2011 Texas
    Beer Trader

    A large local chain here recently received a very small allocation (1 case; 12 bottles) of a highly desirable annual release beer. When a customer went into the store on the day that said beer arrived, he was told that it never even came out of the back room, because all 12 bottles had been sold to store employees (not just from the beer section, but employees who have nothing to do with the beer as well) and none would be available to customers.

    To me, that rubs the wrong way. I know they can sell their beer to whomever they want, and I've read this whole thread so I know all the arguments, but on a personal level, I think less of that store now in terms of their desire to build a relationship with their customers, and it will drop down my list of places to frequent because of it.
  20. Errto

    Errto Initiate (0) Oct 20, 2009 Connecticut

    It's not, but I'm pretty sure that's not what this thread is about, for the most part, anyway.
    cactusleon likes this.
  21. cactusleon

    cactusleon Initiate (155) Mar 4, 2006 New Jersey

    now this is a different situation then i faced, the beer as far as i know never hit the shelves, and i believe they had some in the back cause one of the workers was about to get me a 6, but then he went to the back and had a talk then came out saying theres none available, now i dont know if they were on hold or paid for, but he did say employees got to it first, which is fine if they bought it, and i know they keep those releases in the back, and customers put them on hold, i just dont like the employees putting them on hold when i am there ready to pay
  22. loafinaround

    loafinaround Aspirant (296) Jul 16, 2011 New York

    Don't think that happens at at least 3 of the 4 shops I frequent. Ex. Barrel-aged bigfoot. I was in 2 of the shops just after their allotment arrived (6 bottles), and saw several waiting for customer purchase. The last shop always seems to be "sold out" of rare beers. Could be my unlucky timing, or perhaps employee hoarding. I'll give them the benefit of the doubt....
  23. aasher

    aasher Poo-Bah (2,572) Jan 27, 2010 Indiana
    Beer Trader

    Employees are customers too.
    Smurf2055 likes this.
  24. aasher

    aasher Poo-Bah (2,572) Jan 27, 2010 Indiana
    Beer Trader

    Not even if they paid the normal price? That's lunacy.
  25. cactusleon

    cactusleon Initiate (155) Mar 4, 2006 New Jersey

    if theyre off the clock i dont see why this shouldnt be allowed, obviously this is different then at a beer store where ur not drinking on the job
  26. JoeyDankNug

    JoeyDankNug Initiate (0) Aug 4, 2011 New York

    At normal price yes.when not working and after a day or 2 but I would much rather my customers try it.they build my business.my bartenders make hundreds of dollars a night,trust me they have no problem with it and totally understand.a sip to try it sure but they aren't getting together at the end of their shift and drinking it.its for the people!!!!
    OneBeertoRTA likes this.
  27. aasher

    aasher Poo-Bah (2,572) Jan 27, 2010 Indiana
    Beer Trader

    Productivity would plummet if employees were allowed to drink BCBS on the clock
    cactusleon likes this.
  28. cactusleon

    cactusleon Initiate (155) Mar 4, 2006 New Jersey

    i dont think it ever made the shelf, like i said it was gone within 24 hours, now i didnt go into details with the store, but i dont know if it was gone because there was little left for the customer after the employees got a hold of it, or what but my policy if i ran a store would be my employees can buy it, if they dont have the money or cant buy it right away they can put it on hold but if its asked for by a customer, u lose it, thats just me tho i know every store does it diferently
  29. JoeyDankNug

    JoeyDankNug Initiate (0) Aug 4, 2011 New York

    Do u want people to work for you to help your business grow?or do you want people who work to get early access to limited beers?if you worked for me just to get access to limited beer I would fire your bum ass
    OneBeertoRTA and cactusleon like this.
  30. cactusleon

    cactusleon Initiate (155) Mar 4, 2006 New Jersey

    thats what im getting from some of the ppl here who work at a beer store or in retail, they hate their job, everything about it, yet they think they deserve a perk for doing the job they applied to do
  31. JoeyDankNug

    JoeyDankNug Initiate (0) Aug 4, 2011 New York

    I would rather hire someone who knew little about beer and have the beer than a bunch of beer nerds who buy all the beer.thenpeople who buy these beers know exaactly what they want anyway.they don't want "salesman"
    OneBeertoRTA likes this.
  32. Zhiguli

    Zhiguli Aspirant (245) Jul 12, 2012 California

    That's just shitty. :slight_smile: let them have one
  33. aasher

    aasher Poo-Bah (2,572) Jan 27, 2010 Indiana
    Beer Trader

    Those two statements are not connected
  34. Plenum

    Plenum Initiate (0) Apr 29, 2009 New Jersey

    I'm fine with employees getting an allocation for limited releases. In fact, I'm in favor of it...they get more educated about their product, and it keeps them happy at their job...both a plus for me, the consumer. Sure I'm annoyed when I go look for something that been raided at every store in NJ. But there are alternatives. I now order my Cantillon by the box from Belgium (plug there if you spotted it). I go outside of NJ for Founders and Tilquin (Matt, I'm coming down there I promise!). And maybe into NY to supplement some of the others.

    I did my fair share of bottle chasing, and am frankly now content with what I can find when I look. And every now and again a surprise comes to light...like the two cases of Cantillon Classic just sitting there in back-to-back stores, or the case of KBS or two cases of Backwoods Bastard that were unexpected finds...even the case of GIBCS or the bottle of Stille Nacht Special Riserva...it happens...just be patient, establish a good rapport with one or two beer managers, and temper any expectations that you are entitled to at least one bottle of every new release that comes out.
    quetzal013 likes this.
  35. digdug1810

    digdug1810 Aspirant (264) Mar 1, 2011 New Jersey
    Beer Trader

    didn't read the whole thread, just figured i'd toss in my .02 that Total Wine is notorious of this and other shit they are always pulling.. at least by me in NJ.

    I remember back when CBS hit i was told by an employee to not bother trying to get it b/c with the 1 case they got 7 where being held for employees and the other 5 would be gone to the first 5 people in line when the store opened.
    Another recent development i had with total wine was with Wake-n-Bake, i went online to their site and you can purchase beer, so i put my purchase in for 2 4 packs of wake-n-bake, when i get confirmation i can pick it up I go in and they then tell me i can only have 1. I tell them well my order statement and your receipt of such says 2 so i'll go ahead and take 2. the manager comes over and explains the allotment thing with the beer, which i figured would be the case but their system allowed me to order 2 so i said to them, what you aren't going to honor my order? they did that time but said in the future that if it's an allotted item and i order more than the allotment that they reserve the right to sell me what they determine.. which to my reply was if that's the case fix your computers systems so they can handle allocated beers and don't let orders go through for which you can't honor. I work with databases systems/IT i know it can be done if they have a system in place to do online orders. I always get so much damn attitude from the people in Total Wine near me too, must miserable ass holes of any beer store in the area, it's unbelievable how much they have their heads up their asses most of the time. I very very rarely will shop there b/c of this, but occasionally when there is a highly allocated beer and i would like to get the bottles i'm trying to obtain i will go there.. but it's always a pain in the balls
  36. ggwheeler

    ggwheeler Initiate (0) Jan 8, 2011 California

    This entire thread is infuriating.

    I didn't think 12 year-olds were allowed to buy beer in the first place.
  37. ShogoKawada

    ShogoKawada Meyvn (1,247) May 31, 2009 Pennsylvania

    Of course. But they don't have to. That's the point. They get perks.
  38. leedorham

    leedorham Crusader (701) Apr 27, 2006 Washington

    Just in case nobody paid attention, OP said the store received two cases. For those of you who don't math, that means only eight people get a 6-pack.
    SammyJaxxxx likes this.
  39. Chaney

    Chaney Initiate (0) Apr 20, 2006 District of Columbia

    Pretty much all the stores I buy my limited releases from are places in which I trust and have developed good friendships with the owner/beer buyer. I'm cool with them getting first dibs on their stuff. The only time I was really pissed off was when our area got their allotment of BCBVS back in the day, a local Whole Foods in my area told all their loyal customers (including me) they would hold a bottle for us as we called in on a first come, first serve basis. At the last second, they had a change of heart and kept the allotment all to themselves. Kind of a dick move if you ask me. A lot of us don't go there anymore.
  40. loafinaround

    loafinaround Aspirant (296) Jul 16, 2011 New York

    A shop owner by me actually didn't drink a single bcbs bottle until last week, saving EVERYTHING for his customers. I basically insisted that he enjoy some of the perks of his profession and at least try the gems he's selling to us.
    Chaney likes this.
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