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Flat 12- Quality Issues

Discussion in 'US: Great Lakes' started by a_beckman25, Mar 19, 2014.

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  1. a_beckman25

    a_beckman25 Initiate (0) Jan 27, 2013 Michigan

    I recently purchased (attempted anyways) a 6 pack of Flat 12's Half Cycle IPA from a close by shop. Before I walked out the door with it one of the managers I talk to a lot about new beers etc. told me I didn't want that and put it back for me. He then took me in the back to show me why. As soon as he popped the top the beer began gushing out with foam and never stopped. It literally didn't stop foaming the entire time I watched it. He explained that they sent a video to Flat 12 and they wouldn't return it. I purchased 2 other 6 packs (porter and pale ale) and they were fine. Any idea what this would be from and why would a brewery not make this right? Anybody seen this with their beers?
     
    #1 a_beckman25, Mar 19, 2014
  2. fritts211

    fritts211 Initiate (0) Feb 19, 2011 Tennessee

    Me too. I had a problem in the Knoxville area with their Walkabout pale ale. It's normally awesome, but the sixers I got were pretty seriously over-carbonated. I tried to drink one and it foamed out of my mouth like I had an Alka-Seltzer in my mouth. Never emailed them, but still have a few bottles left over from the same batch in the back of my fridge I think.
     
    #2 fritts211, Mar 19, 2014
  3. a_beckman25

    a_beckman25 Initiate (0) Jan 27, 2013 Michigan

    Very strange, I would try contacting them if I was you. For me the walkabout was alright (pretty carbonated) but the half cycle would have been undrinkable.
     
    #3 a_beckman25, Mar 19, 2014
  4. mychalg9

    mychalg9 Pooh-Bah (2,123) Apr 8, 2010 Illinois
    Pooh-Bah

    Was it warm or cold when they popped it?
     
    #4 mychalg9, Mar 19, 2014
  5. stvanderwoude

    stvanderwoude Crusader (419) Jun 1, 2012 Indiana

    Had the same issue with a sixer of Walkabout. Returned it to the retailer and emailed Flat 12. Couple weeks later a handwritten card arrived in the mail apologizing for the quality issue and enclosing a $25 gift card MasterCard. Classy response.
     
    #5 stvanderwoude, Mar 19, 2014
  6. a_beckman25

    a_beckman25 Initiate (0) Jan 27, 2013 Michigan

    Warm when they popped it. I'm assuming it was returned after someone opened it cold and found it undrinkable.
     
    #6 a_beckman25, Mar 19, 2014
  7. mpayne5

    mpayne5 Initiate (0) Aug 18, 2011 Indiana

    Unfortunately, I've had an issue with almost every 6 pack I've purchased of theirs.
     
    #7 mpayne5, Mar 19, 2014
  8. Flat12Hitzeroth

    Flat12Hitzeroth Initiate (0) Mar 19, 2014 Indiana

    Hello there! I am really sorry. We are currently working to find the "over-carb" issue and correct it.
    If you have a moment and would not mind helping us out, then I would greatly appreciate any details you might have? (Purchase location, date, lot code, beer type.)

    You can email me directly at [email protected] or if you are shy, you can use our webpage form at http://flat12.me/contact/ . With Gratitude, Sharon
     
    #8 Flat12Hitzeroth, Mar 19, 2014
    cosmicevan, fritts211, a_beckman25 and 4 others like this.
  9. Wisconsin

    Wisconsin Initiate (0) Jul 24, 2008 Wisconsin

    I appreciate the people who are bringing this to light and Flat12 for making an effort to correct the issue. I will be in Indy in a couple of weeks and look forward to trying some of your brews. Hopefully the kinks are worked out.

    I should add that I received a couple sixers from Flat12 not long after they opened and there were no issues with carbonation.
     
    #9 Wisconsin, Mar 20, 2014
  10. aasher

    aasher Grand Pooh-Bah (4,533) Jan 27, 2010 Indiana
    Pooh-Bah

    Flat 12 has always been extremely perceptive to quality control issues/concerns. For those in Indy, if you ever have a bad batch of any of their beers feel free to return them to either Kahns location and we'll notify the distributor and the brewery.
     
    #10 aasher, Mar 20, 2014
  11. Jon

    Jon Initiate (0) Jul 9, 2002 Michigan

    I had the same experience with a sixer of Walkabout several months ago; all six bottles were gushers. I contacted Flat 12 about it and they made it right in a classy way. Hopefully they get the issue resolved soon.
     
    #11 Jon, Mar 20, 2014
  12. a_beckman25

    a_beckman25 Initiate (0) Jan 27, 2013 Michigan

    Very cool to see a brewery involved like that
     
    #12 a_beckman25, Mar 20, 2014
  13. AMG55

    AMG55 Initiate (0) Sep 10, 2013 Indiana

    I thought this was a common issue with Flat 12's IPA's. I had the same deal with Walkabout in January. I still drank it but the head on that beer was insane.
     
    #13 AMG55, Mar 20, 2014
  14. Anitrak

    Anitrak Initiate (0) Apr 3, 2007 Indiana

    I've had the same response from the Fort Wayne rep, just return it to the store. That being said, it seems like the problem has been ongoing. Still good beer though!
     
    #14 Anitrak, Mar 20, 2014
  15. a_beckman25

    a_beckman25 Initiate (0) Jan 27, 2013 Michigan

    Yeah walkabout was extremely good.
     
    #15 a_beckman25, Mar 22, 2014
  16. cosmicevan

    cosmicevan Initiate (0) Dec 13, 2009 New York
    Trader

    Bummer, just got a bunch of flat12 stuff as extras in a tease. Fingers crossed, my bottles are good...always love trying new beers.
     
    #16 cosmicevan, Mar 22, 2014
  17. Ryan2BSU

    Ryan2BSU Initiate (0) Mar 16, 2012 Indiana

    I have had plenty of their beers and have not had any issues.
     
    #17 Ryan2BSU, Mar 22, 2014
  18. IrishHockey

    IrishHockey Initiate (0) Oct 12, 2012 Indiana

    I had a walkabout 6 pack that was a gusher also. I thought it was very good, just over carbonated. I'm chalking it up to learning their system. As with any brewery the bumps will be there. I will be giving them a second chance.
     
    #18 IrishHockey, Mar 22, 2014
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