Last week I had a "damaged" shipment with FedEx that was returned to me and labeled as improper shipment of alcohol. Today I got a letter in the mail from FedEx Ground legal department stating that they believe I recently shipped alcohol, listing several ways in which I failed to comply with laws or FedEx policies (i.e. didn't use "contains alcohol" label or adult signature requirement, shipped beer or hard spirits, shipped to residence). The end of the letter states "You must contact your account executive and/or send a letter to the FedEx Ground Legal Department detailing the steps you are taking to correct any problems with your alcohol shipping. We will note your cooperation and will work with you to ensure that your shipments continue to be handled safely and legally." Has anyone else received something like this? Do I need to respond to it, and if I don't am I risking any real consequences if I get "caught" again? Does this mean my account will be flagged and I should switch to UPS or something? When I mentioned the problems with my shipment everyone basically said it's not a big deal and just to let it blow over but the letter has me worried. I mean I know they aren't going to do anything to me over this incident and this is just a warning, but I don't know what this means in terms of future shipments. Been using FedEx for trades for three years, dozens of boxes, this is the first problem I've had.