I couldn't let this one go without passing comment. I worked in a very large liquor store for about 5 years where we had not one but two restrooms (as you yanks call them) for both chicks and guys. Anyway, it was located across the street from a pub, so often people would come in and ask us to use the restoom and despite having ample facilities at the store, we told them to go to the pub to do what they had to... The reasoning for this goes is that going shopping at liquor store isn't like going to mall - you normally don't spend more than 15 mins in there as you have a good idea of what you want and you get it and if it's not there you leave - so the courtesy is extended to being able to hold it in without needing to use the facilities. If we were a costco (seems like a huge department store) or ikea I can see why we should let you use our restroom but not for a liquor store (despite being one of the biggest around) - plus there is the issue that the workers' valuables are situated close by and it's not exactly appropriate for that reason to let them use the rr... But talking about pissing on the building, we had a customer one day - go through to our storeroom and I was close by - our storeroom always has the roller door up but the outside of that area is fenced off, so it's difficult to say the least to get in or out of the storeroom as you would have to jump a 2m high fence - anyway I watched this guy going through the storeroom thinking **** his got something and his about to jump the fence and do a runner - but no I go through the storeroom into the fenced off area and find him pissing on our ice fridge - I said 'mate what the ****?'; he said 'I had to go as I got kicked out of the pub across the street', after that he gathered himself, walked back through the storeroom into the store and had the audacity to try to buy something - I kicked him out - this sort of thing just ain't acceptable - a line needs to be drawn in the sand.