Welcome to BeerAdvocate!

Looking to talk, rate or trade beer? Join today by creating your free account.

Dismiss Notice
Curious about recent updates to the site and app? Check the Announcements forum for updates.
Dismiss Notice
Love Belgian Beer?

Join us Sep 17 in Portland, Maine for Return of the Belgian Beer Fest, featuring hundreds of authentic Belgian beers and Belgian-inspired offerings.

Tickets + more: beeradvocate.com/belgian

Praise for Etre Gourmet

Discussion in 'Beer Talk' started by ShanePB, Mar 19, 2012.

  1. ShanePB

    Beer Trader

    Joined:
    Sep 6, 2010
    Posts:
    2,533
    Likes Received:
    3,336
    Location:
    Pennsylvania
    I know Etre Gourmet has received some bad feedback and flak here in the past, but my first order with them was outstanding. I placed my order on 3/13/2012 and received my package today, 3/19/2012 - that's under a week! Not only that, but their packaging was stellar. Each bottle was individually bubble wrapped, and then wrapped again in a piece of cardboard, and finally placed inside a sectioned-off cardboard slot.

    Not only are their prices cheaper than most other Belgian-based websites, but the shipping was reasonable, packaging was great and they got me my box 6 days after I placed my order. Awesome job guys, I'll be back for more.

    Cheers, I just wanted to pass along this good experience for the skeptics.

    P.S. here was the shipment:
    [​IMG]
     
    brystmar and Rollzroyce21 like this.
  2. gueuzehead

    Joined:
    Jul 6, 2011
    Posts:
    48
    Likes Received:
    11
    Location:
    Washington
    Thanks for the post! I've been on the fence about ordering, would you mind saying how much the shipping was?
     
  3. ShanePB

    Beer Trader

    Joined:
    Sep 6, 2010
    Posts:
    2,533
    Likes Received:
    3,336
    Location:
    Pennsylvania
    The shipping was right around $100 (€75). Expensive, yes but I found it to be worth it. Not to mention I've created a similar cart on other websites (Belgiuminabox) and not only were the bottle prices more expensive, the shipping was too.
     
  4. JohnnyTightLips

    Joined:
    May 30, 2009
    Posts:
    210
    Likes Received:
    106
    Location:
    Illinois
    I too ordered from etre gourmet a few months ago and had a similar experience, ordered 10 bottles, shipping took 8 days and the packaging was impeccable! You have to play around with the shipping (adding/deleting bottles in the shopping cart) as the price depends on the weight of your order as ordering 10 750 ml bottles was $100, as adding another bottle would of doubled my shipping to 150 euros.
     
  5. libbey

    Joined:
    May 18, 2008
    Posts:
    537
    Likes Received:
    1,171
    Location:
    British Indian Ocean Territory
    My one and only experience was also very good. Impeccable packing and timely service. I will certainly be using them again when I feel like beating up my bank account again.
     
    DirtyPenny and Etan like this.
  6. LambicKing

    Joined:
    Apr 13, 2011
    Posts:
    826
    Likes Received:
    1,059
    Location:
    Florida
    FWIW, I second ShanePB's experience...I've ordered from Etre Gourmet twice. My first order arrived perfectly in about a week during the Christmas season...amazing. My last order was a Westy brick, 3 Cuvee Delphines, 3 Black Albert Lot B's, LP Kriek 750 and a Zomer...all arrived just fine except a Black Albert. I let Robert know about the breakage and offered a suggestion about how it was packed (explained I didn't want a thing in return), but Robert insisted he would throw in a Black Albert at his cost for my next order. Again, not only is Etre cheaper (both in bottle and shipping prices), but they, usually Robert, respond promptly (within a couple of days) to any questions or order issues.

    I've ordered through belgiuminabox and while their packaging is a bit more bulletproof, I personally don't think the cost differences are worth it most of the time. To be 100% fair, BIAB does provide fantastic service...just at higher prices than others.
     
  7. lurchingbeast

    Joined:
    Feb 19, 2009
    Posts:
    1,387
    Likes Received:
    2,465
    Location:
    Illinois
    I just wanted to add that I received my Belgiuminabox order today. The packing was sub-par from my last few shipments with them. Bottom of 2 bottles exposed and touching the side of the box. They did throw in about 100 3F coasters.
     
  8. claaark13

    Beer Trader

    Joined:
    Nov 29, 2007
    Posts:
    947
    Likes Received:
    1,533
    Location:
    Indiana

    What about a Lost Abbey cork? (Add large grin face to emphasise joke, which of course isn't available on my phone)
     
  9. lurchingbeast

    Joined:
    Feb 19, 2009
    Posts:
    1,387
    Likes Received:
    2,465
    Location:
    Illinois
    Post Approved.

    Belgium in a Box does have a tendency to thrown in free stuff from time to time. My friend got a terribly designed 3F baseball cap and I received a free Cantillon glass once.
     
    brystmar likes this.
  10. claaark13

    Beer Trader

    Joined:
    Nov 29, 2007
    Posts:
    947
    Likes Received:
    1,533
    Location:
    Indiana
    A free Cantillon glass is a hell of a bonus.
     
    JohnnyTightLips likes this.
  11. UCLABrewN84

    Joined:
    Mar 18, 2010
    Posts:
    7,936
    Likes Received:
    7,933
    Location:
    California
    I recently read a story about a box from one of the Belgian stores being hit with a customs charge for like $40 extra bucks. Has anyone experienced that with Etre. I really want to place an order with them.
     
  12. Knownfactor

    Joined:
    Feb 20, 2010
    Posts:
    365
    Likes Received:
    307
    Location:
    Colorado
    We've done a few orders with être with no issues other then a broken Armand 4 lente (r.i.p.) they refunded the difference promptly. Bout to place a much larger order with them next week.
     
  13. TWStandley

    Beer Trader

    Joined:
    Jan 15, 2008
    Posts:
    932
    Likes Received:
    4,000
    Location:
    Massachusetts
    Do they ship to MA?
     
  14. cbeer88

    Joined:
    Sep 5, 2007
    Posts:
    3,096
    Likes Received:
    3,652
    Location:
    Massachusetts
    Customs is random and unrelated to the shipper. You're at risk of getting smacked with applicable customs fees with any international order for anything.
     
  15. ShanePB

    Beer Trader

    Joined:
    Sep 6, 2010
    Posts:
    2,533
    Likes Received:
    3,336
    Location:
    Pennsylvania
    They will ship anywhere in the US, to my knowledge.
     
  16. Jetfire

    Beer Trader

    Joined:
    May 29, 2009
    Posts:
    29
    Likes Received:
    42
    Location:
    Minnesota
    My package tracking was just updated to "Handed over to customs" Grrr!
     
  17. MarkIntihar

    Joined:
    Mar 17, 2010
    Posts:
    2,508
    Likes Received:
    4,498
    Location:
    Michigan
    Don't worry, all packages go through customs. Expect your package to show up unannounced in the next week or two. At least, that's how my couple of orders from them have gone.
     
  18. liamt07

    Beer Trader

    Joined:
    Jul 26, 2009
    Posts:
    466
    Likes Received:
    402
    Location:
    Ontario (Canada)
    My most recent EtreGourmet package was confiscated by customs, luckily I had the opportunity to return to sender. I'm 1 for 2 with them. 1 for 1 with BelgiumInABox :)
     
  19. kozaka

    Subscriber Beer Trader

    Joined:
    Apr 25, 2006
    Posts:
    896
    Likes Received:
    10,273
    Location:
    Connecticut
    Great to hear, thanks for the post.
     
  20. Jetfire

    Beer Trader

    Joined:
    May 29, 2009
    Posts:
    29
    Likes Received:
    42
    Location:
    Minnesota
    Cool thanks! Can't wait for it to arrive, I will post either way if it makes it or not.
     
  21. DrDoitchbig

    Joined:
    Jun 6, 2009
    Posts:
    251
    Likes Received:
    79
    Location:
    Michigan
    Man if I ever won the lottery the order I'd place at Etre would be so ridiculous. Dreams...
     
    LSUPT likes this.
  22. Jetfire

    Beer Trader

    Joined:
    May 29, 2009
    Posts:
    29
    Likes Received:
    42
    Location:
    Minnesota
    I know! I stoped at 10 bottles, but would love as I've been looking more I've found a bunch more that I'd like
     
  23. OneBeertoRTA

    Subscriber Beer Trader

    Joined:
    Jan 2, 2010
    Posts:
    2,029
    Likes Received:
    3,470
    Location:
    California
    I've ordered stuff but still can't figure out how to optimize shipping effectively. The Armand 4 set was bout 150 in shipping and it seemed everytime I doubled the order shipping went up at the same rate. :eek:
     
  24. Knownfactor

    Joined:
    Feb 20, 2010
    Posts:
    365
    Likes Received:
    307
    Location:
    Colorado
    Email them!
     
  25. Jetfire

    Beer Trader

    Joined:
    May 29, 2009
    Posts:
    29
    Likes Received:
    42
    Location:
    Minnesota
    What I've seen on shipping is 78 euros for 10 bottles if you go over that even by 1 bottle its an extra 78 euros
     
  26. ShanePB

    Beer Trader

    Joined:
    Sep 6, 2010
    Posts:
    2,533
    Likes Received:
    3,336
    Location:
    Pennsylvania
    Yep, I capped my shipment at 10 bottles and it was around that price with Etre for shipping. It used to be 75 euros and now they're up to 78 euros as a minimum.
     
  27. cpinto6

    Joined:
    Feb 25, 2010
    Posts:
    764
    Likes Received:
    175
    Location:
    Georgia
    Levifunk had a good spreadsheet of it...there's shipping "windows" so to speak. For example like at 20,21 and 22 750s the shipping is 10/bottle and then it goes up to 20/bottle until you hit 35 and then it goes down to 9.50 for that window. If you make a spreadsheet and play around with it you'll notice
     
  28. cpinto6

    Joined:
    Feb 25, 2010
    Posts:
    764
    Likes Received:
    175
    Location:
    Georgia
    Just found the copy I made https://docs.google.com/spreadsheet/ccc?key=0AtcXgtnqwTrCdHBwSTRWdnZ3cy1EQXNkUVZoWWY1WkE#gid=0

    The shipping windows I was talking about are in blue. Shipping might have gone up since then though but who knows...just enter a few orders and look if the price is the same as on the spreadsheet
     
    Knownfactor likes this.
  29. cLin

    Joined:
    Jul 21, 2010
    Posts:
    67
    Likes Received:
    14
    Location:
    California
    I've ordered from them twice. The first shipment took about a month. The second took about a week or so. Packaging was excellent both times. Shipping is expensive, but I guess that comes with shipping overseas.
     
  30. cbeer88

    Joined:
    Sep 5, 2007
    Posts:
    3,096
    Likes Received:
    3,652
    Location:
    Massachusetts
    It's purely around weight and the box. They basically take bottle weight plus necessary packaging and that needs to come under the tier limit for the price. They probably err a bit on the side of caution on the web site too. The Armand 4 set likely had special shipping container/weight because of the case it was in.

    Generally, 10 750's will maximize your value. Try slipping an 11oz bottle in there as a "freebie" too.
     
  31. DavoleBomb

    Beer Trader

    Joined:
    Mar 29, 2008
    Posts:
    546
    Likes Received:
    427
    Location:
    Pennsylvania
    I've ordered from them four times. Three packages arrived in great shape and I'm waiting on the fourth. On the first two orders, I could only get 9 x 750s in order to stay under weight. That said, my strategy is to pick 9 x 750s that I want, try to add a 10th and if that fails, add two 333 or 375s and if that fails, one 333 or 375. According to their weights, one 750 weight a good bit more than 2 x 375s.
     
  32. coreyfmcdonald

    Beer Trader

    Joined:
    Nov 13, 2008
    Posts:
    632
    Likes Received:
    494
    Location:
    Georgia
    Does anyone know anything about shipping cost for multiple 375s? I'm looking for probably 6-8 375s and finish off the order with 750s. I'll play around with it a bit, but any insight would be helpful.
     
  33. cbeer88

    Joined:
    Sep 5, 2007
    Posts:
    3,096
    Likes Received:
    3,652
    Location:
    Massachusetts
    I've had better luck with shipping on 375's on other sites. There are 24 bottle styro shippers out there for 375's, and I don't think Etre uses them. At the end of the day all you really can do is play around and just add/remove a bottle at a time when you're near a limit...
     
  34. cbeer88

    Joined:
    Sep 5, 2007
    Posts:
    3,096
    Likes Received:
    3,652
    Location:
    Massachusetts
    Interesting - my last order was 10 Cantillons and an 11.2oz Struise, and that got under the limit. I wonder if cork&cages are a bit heavier or something? (If that's what you got) Or maybe the Armands are heavier?
     
  35. polishkaz

    Beer Trader

    Joined:
    May 30, 2011
    Posts:
    385
    Likes Received:
    172
    Location:
    Connecticut
    That was my exact order last night and I was in at the 78 Euro mark for shipping. Actually the system messed up and charged me nothing for shipping initially but Robert emailed me today asking me to pay the 78 Euro's, which I gladly did. Was hoping I had found some super secret shipping deal.
     
  36. crosamich

    Beer Trader

    Joined:
    Nov 28, 2007
    Posts:
    76
    Likes Received:
    16
    Location:
    Florida
    Canada is a completely different story though. I think MolsonCoors must have bought out the customs agency.
     
  37. DavoleBomb

    Beer Trader

    Joined:
    Mar 29, 2008
    Posts:
    546
    Likes Received:
    427
    Location:
    Pennsylvania
    I forgot to mention that I have gotten mainly 3F (so cork and cages on everything). I checked the site and sure enough, 3F beers are heavier with even more weight on the Armand'4 bottles. Discrepancy solved.
     
  38. Jetfire

    Beer Trader

    Joined:
    May 29, 2009
    Posts:
    29
    Likes Received:
    42
    Location:
    Minnesota
    The shipping cost on the 6 bottlesof beer that I just ordered from Cascade Brewering was over $30, shipping beer just isn't cheap. Those should be here next Monday, I'd love the Etre order in the same time frame, but I'm not too worried about that as long as it shows up.
     
  39. Jetfire

    Beer Trader

    Joined:
    May 29, 2009
    Posts:
    29
    Likes Received:
    42
    Location:
    Minnesota
    My Etre order just arrived today and my Cascade order arrived yesterday. WOOOOHOOO! This was smooth as silk, a lot easier than hunting around town for the rare 6-12 bottles that show up in MN
     
    ShanePB likes this.
  40. Jetfire

    Beer Trader

    Joined:
    May 29, 2009
    Posts:
    29
    Likes Received:
    42
    Location:
    Minnesota
    Well peeps, my etre order was so well packed. I ended up placing another order today! Only issue in my order was One bottle of Rose De Gamb. was leaking through the cap and crok. It was a little off tasting compared to others that I've had, but still awesome! I dont blame Etre for that, just the nature of the beer.
     
  • About Us

    Your go-to website for beer (since 1996), publishers of BeerAdvocate magazine (since 2006) and hosts of world-class beer events (since 2003). Respect Beer.
  • Return of the Belgian Beer Fest

    BeerAdvocate Brings its All-Belgian Fest to Portland, Maine on September 17, 2016. Tickets are on sale now.

    Learn More
  • Get the Mag

    Become a BeerAdvocate magazine print subscriber today.

    Subscribe