Refunds for Goose Island 2015 Bourbon County Coffee & Bourbon County Barleywine

Discussion in 'Beer Talk' started by snoopdme, Jan 8, 2016.

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  1. ChiCubs78

    ChiCubs78 Initiate (0) Jan 2, 2015 Illinois

    I was told the same thing last week...

    ...and they were wrong. Gots my check and shirt yesterday!

    We goin sizzer! We goin sizzler!
     
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  2. CassinoNorth

    CassinoNorth Disciple (304) Apr 5, 2013 New Jersey

    I got my check a few weeks ago...that was right.

    Requested a large shirt. Got 2 shirts yesterday...both XXL.
     
  3. jtirpak22

    jtirpak22 Initiate (0) Aug 27, 2015 Washington

    Got my shirt yesterday but still no check. I wouldn't mind receiving it ahead of the de Garde anniversary party, hopefully it shows up this week.
     
  4. kuelhof

    kuelhof Initiate (0) Apr 18, 2013 Colorado

    Called the day before deadline, and I got my check (correct $$) on Friday, and my shirt (correct size) on Saturday. Consider me satisfied.
     
    evilcatfish and Mikexw like this.
  5. cl3

    cl3 Disciple (338) Aug 16, 2013 Wisconsin
    Trader

    Got my refund today in NW WI. Correct amount. Called first week of February. No shirt, as of yet.
     
  6. viper11tg

    viper11tg Initiate (106) Aug 13, 2015 California
    Trader

    Same as the above, good my check today for the correct amount, located in Austin, TX. No shirt as of yet, called around mid feb I think.
     
  7. LambicPentameter

    LambicPentameter Initiate (0) Aug 29, 2012 Nebraska

    Called day of deadline and got my shirt on Saturday--correct size. Still waiting on a check but after the clusterfuck of incorrect amounts going out to people I figured lead time was going to increase as the figure out what the hell was going on.
     
  8. PHBoiler

    PHBoiler Initiate (0) Jan 14, 2013 Illinois

    Called hour before deadline. Got check for correct amount Friday and correct shirt size today.
     
  9. manbearpack

    manbearpack Initiate (0) Feb 10, 2013 Texas

    Got an email back today telling me the last checks went out today and to contact them again if I don't receive it within a few weeks. My shirt arrived last week.
     
  10. kclifford

    kclifford Initiate (0) Dec 26, 2014 Illinois

    Originally called on Feb 2nd, 2016. Had 6 Barleywines and 3 coffees to be refunded (no receipt, so I was told I would get a check for $100). I found that to be fair, not that I ever save beer receipts, but still seemed reasonable.

    March 29th - still hadn't received anything, so gave them a call. Gentleman confirmed my contact info and said if see nothing in a few weeks to check in again.

    April 19th - still hadn't receive anything, so gave them a call. Woman again confirmed my contact info, didn't understand why prior call center employee said to call again in a few weeks. I asked if there's a "drop-dead" date that I should reach out again if I hadn't received anything. She said (gulp) mid-June. Nearly 5 months after original call.

    April 21st - correct size t-shirt shows up at my door haha. Still no check though.

    ...ohhhh the joy of getting to Binny's at 11:00 PM Thursday night and camping in a tent to be number 3 in line for GI release
     
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  11. striker2160

    striker2160 Disciple (347) May 5, 2013 Minnesota
    Trader

    I got my refund last week for the correct amount and my shirt the following day (wrong size)
     
  12. jcb7472

    jcb7472 Zealot (525) Jul 13, 2011 Florida

    got my check a month ago and then just yesterday I received 2 t-shirts. I was only expecting one and wasnt sure if it was coming. T-shirt is pretty nice. Feels comfortable.
     
  13. montman

    montman Devotee (433) Mar 10, 2009 Virginia
    Trader

    Got a t-shirt yesterday, no check yet, I called in February.
     
  14. CraigP83

    CraigP83 Defender (612) Dec 19, 2014 Minnesota
    Trader

    Got my check, no T-shirt
     
    Leebo likes this.
  15. kclifford

    kclifford Initiate (0) Dec 26, 2014 Illinois

    April 27th - received check for $100 as expected
     
  16. bleedblue9150

    bleedblue9150 Initiate (0) Jun 25, 2014 Ohio

    Got my shirt last week and a check for about $100 MORE than expected. Calling to clear it up
     
  17. 2beerdogs

    2beerdogs Poo-Bah (3,140) Jan 31, 2005 California
    Society Trader

    Well. I popped. BCBS late night. At least that one seemed fine.
     
    Leebo likes this.
  18. Smakawhat

    Smakawhat Poo-Bah (8,307) Mar 18, 2008 Maryland
    Society

    Had one 7 days ago, didn't find anything wrong with it.
     
  19. jrnyc

    jrnyc Meyvn (1,169) Mar 21, 2010 New York
    Trader

    It is amazing how bad they f***ed up the reimbursement! People have gotten nothing, too much, not enough, wrong sized shirts, no shirts, one too many shirts. What kind of half assed operation are they running??
     
    Mongrel likes this.
  20. CHILLINDYLAN

    CHILLINDYLAN Crusader (743) Dec 13, 2008 Washington
    Society

    Got my check last week. but yet to get the shirt.
     
  21. teefrednyc

    teefrednyc Initiate (48) Apr 2, 2014 New York

    Got my shirt last week. Check came in today but they mispelled my name on it (just my luck). Hopefully they can reissue a check??

    Edit: Just called and theyre going to reissue a check.... 3-12 weeks according to the rep. Just in time for this yrs BCBS release.
     
    #1341 teefrednyc, Apr 29, 2016
    Last edited: Apr 29, 2016
  22. Coldstorage

    Coldstorage Initiate (0) Oct 1, 2014 California

    Back in the good old days of checks-in-the-mail when I had a home business selling records I used to get misspelled checks all the time. (letters left out or vowels switched nothing major) and would just deposit em. Can't ever recall it being a problem. Id throw that sucker in an ATM and see what happens.
     
    jrnyc likes this.
  23. teefrednyc

    teefrednyc Initiate (48) Apr 2, 2014 New York

    Thought about it. Didnt want my acct locked because if a bad check
     
  24. Tom_in_RI

    Tom_in_RI Initiate (57) May 5, 2015 Rhode Island

    Got my check today, hoping for the shirt soon.
     
  25. Selz202

    Selz202 Initiate (0) Jan 16, 2015 Washington

    So im assuming its far too late to get in on this? I only have 1... I knew they were infected but didn't see they were going to do refunds.
     
  26. LanePerson

    LanePerson Initiate (128) Dec 31, 2013 Illinois
    Trader

    Finally got my check yesterday but still no shirt. Check was the correct amount. Called in late February.
     
  27. drtth

    drtth Initiate (0) Nov 25, 2007 Pennsylvania

    Correct assumption. Deadline passed a while back.
     
  28. millelacsmark

    millelacsmark Devotee (479) Dec 23, 2008 Minnesota
    Trader

    My initial call was Feb 9th nothing so far. Called and talked to customer service today. Was told I am "good to go" on my refund and shirt but it might be a few more weeks.
     
  29. N_Schleret

    N_Schleret Disciple (306) May 22, 2013 Minnesota
    Trader

    Check came yesterday for the $ amount I was told.
     
  30. BloodInMyHair

    BloodInMyHair Initiate (0) Dec 24, 2015 Arizona

    Got my 2nd check yesterday and its the 2nd time they messed up on the amount. Way less than it should be.
     
  31. Mscott2016

    Mscott2016 Initiate (0) May 1, 2016

    Although I am happy to see they did this, as someone leading a busy life I am just now seeing it. And the only reason I am seeing it now is because after waiting 6 months to crack open a barleywine after having a bad experience in the first month I was appalled to taste the most bitter disgusting beer of my life...it had only gotten worse with age. I now have 9 more bottles of barley wine and coffee after convincing my wife that I would hold off on buying any more beer and I am concerned they are all equally as bad. So I have invested 100s of dollars in what once was my favorite beer and am now seeing that apparently I can't get a refund anymore? This is the problem with poor integrations. Big company comes in and rips out the soul of a good business and the customers are left holding the bag. Can't believe something could get so mangled within the first year of new ownership. I will hope they do right and give me and others refunds for this, otherwise I will do my part to ensure 2016 is a disaster locally...drive by samples of the 2015 batch for people waiting in line on Black Friday 2016 should do the trick.






     
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  32. spacecake9

    spacecake9 Meyvn (1,080) Apr 26, 2014 Illinois

    Got my shirt and check last week!
     
  33. Hambrony88

    Hambrony88 Initiate (0) Aug 2, 2013 Michigan

    Got my check first and then my shirt 3 days later.
     
  34. littlepiggie

    littlepiggie Initiate (0) Dec 31, 2013 Illinois

    I opened Prop and a regular last night and they both smelled sour and tasted sour the prop was more pungent and much worse. I don't know if they are infected or just awful. I had them on tap to begin with and I enjoyed them. The prop was sweet and this one was nothing like it. Anyone have this issue?
     
    deleted_user_950283 likes this.
  35. Bdubbsyall

    Bdubbsyall Initiate (67) Aug 13, 2014 Illinois

    I received my check about 5-6 weeks after I called to report the issue. Check was for the proper amount, and last week I received two Medium shirts. Bonus!
     
  36. Rockjocknroll

    Rockjocknroll Disciple (385) Jun 15, 2014 California

    Just popped a BW this weekend. Garbage. Didn't know there was a deadline. They should have really given more time to folks to get refunds; most people wouldn't touch it for years anyway. A month to get a refund wasn't nearly long enough; it's not like they weren't making s*$@-tons more money this year with the increase in cost per ounce and screwing small shops with their "you have to buy 5 cases of our beer nobody wants to get a little BCBS". F$@% Goose Island.
     
  37. Wyldhog

    Wyldhog Initiate (0) Oct 22, 2014 Illinois

    Second check comes in, still wrong amount - and 2 small shirts, not large
    Shouldn't be that difficult
     
    jrnyc likes this.
  38. deleted_user_950283

    deleted_user_950283 Crusader (796) Feb 25, 2015
    Trader

    yes mine was sour tart and undrinkable
     
    VABA likes this.
  39. Coldstorage

    Coldstorage Initiate (0) Oct 1, 2014 California

    Oh come on, everyone knows that 2 small shirts equals a Large shirt. Now you are just nit picking.
     
    SammyJaxxxx, jrnyc and rightcoast7 like this.
  40. PbFarmer

    PbFarmer Initiate (0) Sep 15, 2015 Wisconsin

    Got my 15$ check a week ago for my 1 BW and got my shirt 2 days ago. Correct size... Opened a '15 bcbs yesterday and it was delicious. I was actually a little surprised that I got a shirt seeing that I only purchased one bottle of BW and none of the coffee.
     
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