Magazine Renewing Digital vs. Paper

Discussion in 'Support & Suggestions' started by nriech, Feb 28, 2013.

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  1. nriech

    nriech Disciple (345) Mar 9, 2005 Virginia

    I have been a "founding member" subscriber of the paper version and am switching to the digital version. I dont want the bros. to think Im no longer interested in the mag with the email I keep getting to resubscribe.

    Suggestion: On the emails for resubscribing to paper, add a link that says I am now a digital customer or something like this. It would probably be benefical to your knowledge of where the print customers are going, straight up cancelling or just going digital.

  2. Todd

    Todd Founder (5,490) Aug 23, 1996 California
    Staff Subscriber

    As the two are completely separate products, from separate companies, there's no easy way to sync the information; if at all. And while we could add a link, it relies on user input which won't give us an accurate reading of who's moved to Google Play; some do both too.

    That said, in the near future we'll be offering another service that'll allow current print subscribers to get a digital version for iOS and Android. No exact ETA, but we're currently working on making it happen.

    If you're no longer interested in getting the emails, there's a link to remove yourself from the list.

    Torontoblue likes this.
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