Surly Pizza

Discussion in 'Great Lakes' started by dbhammel, Mar 6, 2018.

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  1. Bruno415

    Bruno415 Initiate (0) Dec 18, 2016 Minnesota
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    Right on yeah that makes more sense with the counter service but still I feel like they are just looking for a pat on the back for doing it. If you feel it’s the right thing to do just do it don’t brag about it. I do applaud them for paying what I assume is a decent wage though.
     
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  2. dbhammel

    dbhammel Initiate (0) Oct 24, 2016 Minnesota

    To be fair it was a small note at the bottom of an online menu, not a sign and not featured in any advertising I saw. Seems like they are trying to do good by their employees and would rather have it in writing somewhere rather than deal with the consequences of just springing it on people completely unannounced.
     
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  3. Bruno415

    Bruno415 Initiate (0) Dec 18, 2016 Minnesota
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    Fair enough but just raise the price 7% across the board pretty simple..... I still think it’s good they are doing right by their employees if they are actually paying a decent wage. It just annoys me I guess.... tells me they are doing it more for advertising than because it’s the right thing to do.
     
  4. Rajaholick

    Rajaholick Zealot (678) Jan 9, 2011 Ohio
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    I think they have it on their menu because they want to avoid people constantly asking how to leave a tip.
    Or perhaps because they want to avoid people leaving tips on tables then dealing with what to do with that left over money.
     
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  5. SudsSavant

    SudsSavant Savant (1,038) Jan 9, 2007 Minnesota
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  6. MNPikey

    MNPikey Pooh-Bah (1,693) Feb 27, 2011 Minnesota
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    I've been tipping 25% for years, will remember not too per their instructions.
     
  7. Seamus_McGuire

    Seamus_McGuire Devotee (353) Aug 11, 2014 Minnesota

    The advantage, to the employer, of a service fee over a tipping environment is that there's no requirement regarding what they do with the money. That is, they don't have to pay their employees more simply because it says service fee on the check. What's also true is that the fee can be used to raise the wages for employees in the front vs. back of the house. My only answer as to why they chose a fee over simply increasing prices is because increasing prices would mean the pizza looks more expensive (yes, I know that in the end it's the same).

    One question. At Surly Pizza are they charging taxes on their service fee? Legally they're required to (tips aren't taxed, but service fees are).
     
  8. KarlHungus

    KarlHungus Grand Pooh-Bah (3,315) Feb 19, 2005 Minnesota
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    They wouldn't be required to change tax just to pay tax. Perhaps, the reason why they say a portion of the service fee is going to the employees is because some of it goes to pay the tax.
     
  9. islay

    islay Savant (1,211) Jan 6, 2008 Minnesota

    Under federal law, there's no such requirement, but under Minnesota state law, there is, unless the employer conspicuously notifies the consumer in writing otherwise.

    Income generated by service fees is subject to FICA taxes, and tips aren't, but I don't have a clear answer for the sales tax treatment of service fees. If service fees are treated as tips for sales tax purposes and thus not subject to sales taxes, there's a great practical reason right there not to bake the service fee into the price (beyond nominally lower advertised prices). If service fees are subject to sales taxes, that, like being subject to FICA taxes, is a disadvantage relative to tips, but, again, counter service traditionally isn't a service for which tips are expected (even though in recent years there has been a proliferation of tip jars to which a small percentage people generously or naively contribute). My guess is that 7% either roughly matches or, more likely, exceeds the mean tip rate for counter service.
     
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  10. brbe6

    brbe6 Initiate (0) Nov 26, 2012 Minnesota

    Also didn't Surly have a lawsuit not too long ago that had to deal with their employees and tips/wages? Wonder if that has anything to do with it?
     
  11. nograz

    nograz Maven (1,424) Oct 30, 2013 Minnesota
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  12. pmccallum86

    pmccallum86 Savant (1,107) Apr 7, 2009 Minnesota

  13. ToddSoonerFan

    ToddSoonerFan Initiate (0) Aug 23, 2013 Iowa

    Unless the server, not the cook, is a total jerk. I usually tip 20%. I'm not against servers making more money. My fear is bad service. But I get the argument that even if you give good service. People will stiff you to save a buck. I'm 51 years old. I've taught my sons to tip appropriately. I know my friends and family are asses when it comes to servers. But I fear the future for waiters and waitresses.
     
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  14. Jtrigowski

    Jtrigowski Initiate (0) Dec 21, 2016 Minnesota

    So how's the pizza?? Anyone???
     
  15. tripleT

    tripleT Aspirant (254) Dec 19, 2008 Minnesota

    Awesome. Was there Friday for the opening, and had three different pizzas. All really good. We were probably #25 or so at 4:00, so we got service pretty fast. Not sure after that, since the line got pretty long.
     
  16. dbhammel

    dbhammel Initiate (0) Oct 24, 2016 Minnesota

    Surly Pizza is in fact a counter service model similar to Punch. So I can understand the 7% service fee in lieu of tipping. They were asked about this on facebook and responded as follows:

    "Thanks for asking! Our Destination Brewery now has two different restaurant concepts in one building, with very different service models. The 7% service fee was added to Surly Pizza Upstairs to keep pricing consistent on things that exist in both spaces. In other words, the base price of a Furious will be same downstairs and upstairs. There is clear signage in the pizza spot about the service fee so folks know before they order that it will be added to their check."
     
  17. pmccallum86

    pmccallum86 Savant (1,107) Apr 7, 2009 Minnesota

    what does that even mean?
     
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  18. dbhammel

    dbhammel Initiate (0) Oct 24, 2016 Minnesota

    It's a response to the notion that they increase menu prices by 7% rather than have a 7% service fee added after that fact. They wanted to add it afterwards so they could keep the menu prices the same for items that are on both the upstairs and downstairs menu, which as far as I can tell is just the beer.
     
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  19. pmccallum86

    pmccallum86 Savant (1,107) Apr 7, 2009 Minnesota

    I still don't understand, they own both restaurants, they can make prices whatever they please at either place. I guess I'd just prefer a little more honesty, perhaps call it a staff wage subsidy, i.e. we pay 7% less than the market rate, therefore you can pick up the difference with your pizza and beer.
     
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  20. dbhammel

    dbhammel Initiate (0) Oct 24, 2016 Minnesota

    ¯\_(ツ)_/¯
     
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