Tavour, anyone heard of them or have any experiences?

Discussion in 'Beer Talk' started by dubinsky, May 21, 2014.

  1. dubinsky

    dubinsky Devotee (411) Sep 16, 2009 California
    Trader

    I saw this ad on my Facebook page and it looked interesting, but before i give them any of my info, i thought id check to see if any of you had any experiences with them.

    www.tavour.com

    here's what they say

    How it Works What to expect from Tavour everyday?
    Tavour is exclusive to its members and is simple to use. Here is how it works…

    We are not a beer of the month club. You only pay for the beer you chose over the course of the month. Accessing our lineup of delicious member-only beers is free. Just create an account

    • Five days a week, we will introduce a beer that is making waves in your area in an email. If you are not seeing emails from us, check your junk-mail folder and add our email address to your address book.
    • If you wish to purchase the beer – just reply to the email and tell us how many you want. For example, you can say “I want 4” - a live person processes each order so please share any other thoughts you have with us. We love to hear from you!

    Our relationship with award-winning craft brewers and distributors gives our members access to beers you cannot get anywhere else.

    • Your beer arrives fresh every few weeks (giving you enough time to fill a box and pay the least shipping cost).
     
  2. Paccamacca

    Paccamacca Zealot (589) Sep 15, 2012 California

    Sounds interesting but wouldn't want to sign up without seeing what they have to offer- any members care to post a list?
     
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  3. MrDave

    MrDave Disciple (385) Jan 23, 2013 California
    Trader

    I signed up and I still have no idea what the hell is going on
     
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  4. Kurmaraja

    Kurmaraja Poo-Bah (2,805) May 21, 2013 California
    Society Trader

    A sample of the last few days:

    Death of a Contract Brewer: $7.98 a 22
    Nogne India Saison $9.99 for a 500
    Freigeist Geisterzug $7.49 for a 500
    Speakeasy Vendetta IPA $7.79 for a 22
    Base Camp Lost Meridian $5.99 for a 22
    Trois Pistoles for $8.99 for a 750

    So not a lot of crazy exclusive stuff. I'm not sure if the prices are good or not. I think it's more meaningful for people not in close proximity of good beer shops.

    Their initial plan, which was more interesting, was to buy kegs from beweries of things that weren't otherwise bottled / canned and then sell those. For example, they sold bottles of Boneyard Hop Venom and RPM in their early days. I'm not sure if they still plan to get back to that idea, but THAT was business I'd be very excited about.
     
  5. fsck

    fsck Initiate (0) Apr 13, 2013 Washington

    Yeah, it's basically stuff you can get at the bottle shop down the street. I was also excited about them talking about bringing in out of area bottles, but it just hasn't happened. Maybe with expansion they can grow into being more than what they are currently.
     
  6. FrogOut69

    FrogOut69 Devotee (478) Sep 24, 2013 California
    Trader

    Those offerings are pretty awful. Especially Trois - is there somewhere you CAN'T get Unibroue?
     
  7. Kurmaraja

    Kurmaraja Poo-Bah (2,805) May 21, 2013 California
    Society Trader

    Do you mean the beers themselves are awful or just not unique enough?

    As I said, I think it's a better fit for people in places without good distribution. I don't know what you can and can't get in the middle of nowhere ... and if it's there, has it sat on shelves for an eternity? I think their shipping is pretty affordable. I think there's a person this could work for ... but it's not me / you / many of us.

    Again, I REALLY hope they get back to counter pressure filling and capping bottles from odd kegs. Seems like a cool model both for consumers an for small breweries that can't afford to bottle / distribute everything ... or for releases that are small batch enough that there's not enough for mass distribution.
     
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  8. FrogOut69

    FrogOut69 Devotee (478) Sep 24, 2013 California
    Trader

    Not unique enough. If you want me to use a service like this, then the offerings need to be enticing. I'm not just saying this as somebody spoiled in Southern California, but I question if there's a beer on that list that would excite somebody. Base Camp would be the least distributed beer on the list, and I doubt that would make anyone want to use the service - especially for a Wit.
     
    Shanex likes this.
  9. zhalls

    zhalls Initiate (0) Jul 1, 2014

    This is actually a really neat service considering what it is, what they do, and how they do it.

    What fsck said above about how they're basically stuff that you can get down the street at a local bottle shop is only partly true. People who live on the west coast sometimes forget that you can't get a lot of these brands east of us, even as near as Arizona. If you live in Seattle or San Diego, sure maybe you don't necessarily want to get involved in a mail-order beer service but for a ton of people across the USA? Heck yeah! For virtually the same cost as a bottleshop, you can get it delivered straight to your door. Really, this is entirely cool for 80% of America who doesn't live in metropolitan west coast beer mecca.

    Those of you not living in Washington State looking for coveted Sound Brewery beer? Yeah, this is how you're going to get it. I'm ordering my Sound Sommerweizen from them as we speak.

    Again, if you live in metro beer mecca, this might not be perfect for you, but if you live somewhere else where the only store near you is a supermarket with lame selection, the convenience of this service is pretty darn cool. Especially for lazy people, and lets face it, we're all a lil lazy sometimes, right? Hah.

    Cheers
     
  10. gorney

    gorney Initiate (0) Apr 23, 2005 California

    For the most part, I can't find any IPA they have in stores here (beer central SF Bay Area), which is why I use them. With one exception they have all been good, some of them (e.g. Valiant Alpha Drive) exceptional. They don't seem to have as many IPAs this month compared to last.
     
  11. SDReaper

    SDReaper Defender (683) Aug 15, 2013 California
    Trader

    I like how the signup window sits there and prevents you from doing anything else on the website after the 5-10second leeway. Sure I could turn on noscript, but this website is trying to force my hand.
     
    pinyin likes this.
  12. Alpha309

    Alpha309 Initiate (0) Nov 13, 2014 California

    Too much work. I am just deeming the site too much of a hastle and until I can browse the selections I will just act like it doesn't exist

    I don't really care if they have somewhat common beers. If they are a better price than I can get elsewhere, it is a good program
     
    pinyin likes this.
  13. MiScusi

    MiScusi Meyvn (1,030) Feb 12, 2005 California

    Woh, really?
     
  14. DocHo11idaze

    DocHo11idaze Initiate (68) Aug 29, 2013 California
    Trader

    Used it a few times and enjoyed it. There's not a huge selection..they mail you a new beer they have a day...you reply to email, "I want two" they put it in your "box". Two days later another peeks your interest repeat the process, it adds to your box. Now your box has a date it is set to be shipped, usually a month or so out, so you can get a good chunk of beers if you want, and get it shipped for $15. 1 beer or 14 beers, its $15. Only buy what you want, though, not everything is available for long...sometimes there will be beers emailed a few days before still up for purchase, sometime next day it's nits, assuming it sold out. Nothing crazy rare, but nab stuff that sounds interesting not available here in so cal.
     
    bernat225 likes this.
  15. Emil_G

    Emil_G Initiate (0) Apr 13, 2016 Ohio

    Be warned - Tavour hits you with 9.6% sales tax on every purchase = Seattle city tax.
     
  16. AnthonyFTW22

    AnthonyFTW22 Initiate (0) Nov 28, 2015 California

    been using it for about 3 months now..... good way to spend your money quick lol.... decent selection seems like they have been expanding outside of the west coast recently. The last few weeks they offered Le petit prince from jester king which was kinda cool to see. Overall its cool if u wanna try stuff you dont normally see. I think its worth trying out at least for 1 month. Oh and now that they have an app its makes it way easier to order.
     
  17. hiimrichie

    hiimrichie Initiate (158) Jul 11, 2012 California
    Trader

    It sounds like you work for them
     
  18. Isermaja

    Isermaja Initiate (41) Apr 11, 2009 Washington

    I've been using them for about 9 months now and really like the service. It's unique from other mail order beer services out there in that you are on the hook for nothing. Sign up for free, get an account without any requirement to purchase a beer. I've enjoyed the ability to get beers that either aren't at my local bottleshop or are gone before I'm able to get my hands on one. The prices seem right in line with the bottleshops in the area, from what I've seen.

    Picked up a bomber of barrel aged B.O.R.I.S. recently for $15 that I can't wait to enjoy.

    I do live in the Seattle area so I chose the pick up option which means I don't ever pay for the beer to be shipped. And yes, Seattle sales tax sucks, but I pay it anyway, no matter where I shop so the downfalls don't seem prominent to me.
     
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  19. Chcshammonde

    Chcshammonde Devotee (499) Sep 20, 2014 California

    I keep seeing facebook ads that have Fremont Brewing's barrel aged stuff. I think it's either Dark Star or Abominable. I would totally buy those, but not sure if it's just a trick to lure me in....
     
  20. beertunes

    beertunes Poo-Bah (7,361) Sep 24, 2007 Kiribati
    Society Trader

    I get the daily emails, and have ordered some stuff on my friends account. You only have to pay once you order something, so if you're not interested in that days brews, ya just delete the email, and go on your way. They do offer a lot of PNW brews that are easily accessible for me, so there's not much incentive for me on a lot of things. But, they do offer up some interesting stuff sometimes, and it's free to window shop, so what the hell? Their service is good, and if you know you're going to be in Seattle, you can just go pick your box up.

    Plus, here's an earlier thread on Tavour: http://www.beeradvocate.com/community/threads/issues-with-tavour.337231/
     
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  21. m34josh

    m34josh Initiate (91) Oct 19, 2009 California
    Trader

    That's what lured me in. Got a mix of like 9 bottles of Fremont BA stuff and it was only $15 to ship. Hasn't been a lot of other stuff worth ordering lately, but I am really glad I joined for those
     
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  22. jorgerod99

    jorgerod99 Aspirant (219) Oct 19, 2013 California

    Been using Tavour around 9 months and have been glad to try a lot of PNW beers that aren't readily available in the Bay Area. In fact, I just had a Saison from Woodland Empire in Idaho earlier today. They have an app that makes ordering pretty easy. My only problem is I always end up buying more beer than I can drink!
     
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  23. willyg1977

    willyg1977 Initiate (0) Dec 9, 2015 California

    Totally with you on this one. There's a few breweries up that way that I never see down here in San Diego. I've enjoyed using Tavour quite a bit to try bottles that I can't get here.
     
    jorgerod99 likes this.
  24. Pauken

    Pauken Initiate (0) Dec 30, 2015 Ohio

    I live in Ohio and have been getting west coast stuff from them for months now. IPA's are hit or miss on freshness but the company is great. If you spend enough money with them you can get on their VIP list and get crazier things offered. At least that's what I assume. I accidentally got a VIP email offering something rare, told them I'd take one and got a reply saying "we're sorry, you weren't supposed to get that email" and they discounted my next purchase. Now I got another VIP email for real this time. Some Ale Apothecary barrel aged sours. Dropped $65 on two bottles but that's the going rate for great sours so...
     
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  25. Gajo74

    Gajo74 Poo-Bah (2,527) Sep 14, 2014 New York
    Society Trader

    I have been getting their emails for months and didn't bite until now. It is called Hoppin Honey from Rooftop Brewing Co. A 22oz for $14. I got it because I've never had the braggot style and am curious to try.
    I replied yesterday, xmas eve. Can anyone tell me roughly when I can expect a response and for my shipment to arrive. What can I expect via shipping cost? (I live in NY)
     
  26. Gajo74

    Gajo74 Poo-Bah (2,527) Sep 14, 2014 New York
    Society Trader

    My other questions are that when I order different items a day or two apart, do they ship together or separately? Also, has anyone ordered IPAs from this site? If so, did they arrive expediently and relatively fresh?
     
  27. Plasmafunk

    Plasmafunk Initiate (178) Jan 9, 2015 California
    Trader

    I use them, quite happy with the service. No whales offered but lots of things I can't get it my area. Too easy to reply "I'll take 3-4"... then the wife starts commenting on the accumulating boxes in the pantry.
    I've ordered plenty of PNW IPAs. Freshness generally not an issue, though nothing perfect. I'd say about a 70-75% hit rate.
     
    Gajo74 likes this.
  28. Mshea805

    Mshea805 Initiate (197) Apr 12, 2014 California
    Trader

    They give you a deadline to build a "crate" up to a certain date. Anything you order before that date gets shipped together, then a new crate is started with a new shipping date. They have an app that makes it pretty easy to check and keep track of it. The only hoppy beer I ordered from them was pseudo sue, I think it was 4-5 weeks old when I got it but they disclosed the bottling date and the shipping date before you purchased so there was no surprises there.
     
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  29. Dave_Carlson

    Dave_Carlson Initiate (67) May 17, 2015 New York

    I just placed an order for Big Bad Baptist. Will see how it goes!
     
  30. BeersandBread

    BeersandBread Aspirant (202) Jan 20, 2016 California
    Trader

    I placed an order on 11/18 for 6 Abraxas. In remaining month and a half that I had my order open I ordered about a dozen more beers. I received the package last week. Everything was there but I was missing FOUR Abraxas! The main reason I even started an order. I emailed Them after the end of the business day on Saturday, quite frankly freaking out because I didn't want them to think I was lying. Yesterday I got an email back, short but saying "Thanks for letting us know about the mistake, we are investing and will get to the bottom of it."
    This is my second time getting anything from them. First time was extremely easy. This time it's pretty awful. I will update when they get back to me.
    Best case scenario they track down those four bottles!
     
    ChicagoJ likes this.
  31. davidrife

    davidrife Disciple (395) Feb 11, 2006 Arizona
    Society

    I've been ordering from them for over a year now. Very happy with them.
     
  32. SoCaliC8

    SoCaliC8 Disciple (367) Jan 28, 2010 Idaho
    Trader

    Anyone ever had any missing bottles? I have 5 missing from last shipments - emailed them but nothing back from them. Nothing wrong with my first shipment but this previous shipment, missing bottles. No communication. Weird.
     
  33. BeersandBread

    BeersandBread Aspirant (202) Jan 20, 2016 California
    Trader

    I was missing 4 Abraxas bottles. No explanation but they did refund my money. I had to bed for shipping back as compensation since they didn't offer to replace the beer with something as good. I was very turned off. They screwed up big time and didn't make it right.
    Part of me is thinking they conned me into to ordering from them to start a basket and then turned around and said they didn't have all those. They still made money off of me by having me buy other bottles. But I never would have started the basket if they didn't offer Abraxas.
    They suck in my opinion. I cannot recommend them.
     
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  34. SoCaliC8

    SoCaliC8 Disciple (367) Jan 28, 2010 Idaho
    Trader


    I've emailed them twice about the issue and nothing back. Going to wait a few more days and call and escalate yet again. Glad to see that I am not the only one.
     
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  35. jakecattleco

    jakecattleco Poo-Bah (2,262) Sep 3, 2008 California
    Society Trader

    Got my first crate yesterday. Only hassle was having to sign for it, but I understand that necessity. Can't wait to crack a Baptista!
     
  36. TrojanRB

    TrojanRB Poo-Bah (1,570) Jul 27, 2013 California
    Society Trader

    I signed up earlier this month, after being referred by a friend.

    Really enjoying the experience so far. However I've yet to fill my first crate yet. If you're not paying attention, it can get expensive pretty quick.

    Probably the last thing I needed was an easier/more convenient way to buy beer though....
     
  37. TrojanRB

    TrojanRB Poo-Bah (1,570) Jul 27, 2013 California
    Society Trader

    I just received my first crate. I had an order of 14 items (12 cans, 2 bombers) that arrived via GSO. There was a packing slip included that made inventory easy - everything was there. Package was pretty good....was a big box (slightly bigger than a wine box) with cardboard lattice to separate the beers. It was fine for cans, but there was no additional cushioning for the bottles. If

    So far pretty happy with the experience
     
  38. FinnishFox

    FinnishFox Initiate (118) Sep 28, 2016 California
    Trader

    Having a horrible experience with GSO. Unfortunately, this was also my first experience with Tavour.
     
    ChicagoJ likes this.
  39. NewmansOwn

    NewmansOwn Disciple (377) Jun 25, 2016 New York

    Having a terrible experience as well. Ordered 2 cans of pseudoSue more than a month ago and they still havent shown up. The app is awful, the UI is terrible. I accidentally added a beer to my "cellar" once (the first time I used the app) and they automatically charged my credit card. There is no remove button. They use a delivery service here in NYC that calls from a blocked numbers like a damn drug dealer. Got no tracking number so I had no idea the beer was out for delivery. When I told the guy I wasnt home he said "Ok Sorry" so I asked if they could deliver it tomorrow "We dont do that," he said an hung up. So I email tavour and they say we can move you to the night delivery schedule that comes after work hours. Great. Not so much, the delivery window they gave me is two weeks out, today. The packaged never showed up and I just received a text saying my delivery is scheduled for tomorrow!? I'm beyond frustrated with this company...
     
  40. yokels

    yokels Initiate (60) Sep 5, 2015 California
    Trader

    Yeah, everything else with Tavour was pretty good but shipping seems to be a big problem. Unless you can ship it to your work or you work from home, it's basically impossible to plan a day off to be there to sign for it. My first month it took 4 days from box close to delivery. My second month it took 10 days. Doesn't help that their estimate is always 7 days but you don't know when they'll actually deliver until the night before.