Tree House Brewing Company (2019)

Discussion in 'New England' started by bring, Jan 4, 2019.

  1. ClarkstonMark

    ClarkstonMark Initiate (77) Feb 21, 2016 Michigan

    shift your schedule, hit the others early, and get to TH later in the day
  2. youngac

    youngac Initiate (140) Jul 14, 2005 North Carolina

    What timing you thinking? And won't they sell out of stuff? Thanks for the input.
  3. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    Tree House does not sell out of anything same day anymore. The only offerings that may sell out are ones that have been around for a few days or a week. Getting there first thing on Saturday is the worst idea in all of craft beer. You will be stuck in a 100+ person can, a 50+ person pour TICKET line and then a 50+ pour line.

    Trust this thread. The later in the day you go, the better experience you will have.
    mcjlm, MLDucky, ColdOne and 5 others like this.
  4. youngac

    youngac Initiate (140) Jul 14, 2005 North Carolina

    Gotcha, thanks a lot.
    TreeHouse_Erection likes this.
  5. Newport_beerguy

    Newport_beerguy Zealot (554) Feb 24, 2011 Rhode Island

    Agreed with the late arrival on Saturdays, we arrived around 7:30 a few Saturdays ago because I just wanted like 8 cans and draft. Worked out great, used my second draft ticket right at 8:30 last call.

    The only negative is we tried to sit outside at dusk but there are some mean mosquitoes out there forcing us inside.
    youngac and TreeHouse_Erection like this.
  6. Jelavelle

    Jelavelle Initiate (69) Jun 29, 2014 Delaware

    Is there anything around Tree House for a 3 year old to get into? Wife doesn’t like to be stuck waiting in lines with the kid in tow. The only time we have available is early Friday. Any playgrounds or kids museums or anything like that around TH?
  7. irycu

    irycu Initiate (55) Oct 7, 2015 New Jersey

    You can get tickets in the can line no? Or if you have more than 1 person, when doors open, 1 person can go in the short ticket line grab pours and you can enjoy a pour while you wait in the can line. Regardless it is better later in the day if youre not restricted on time at all.
  8. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    You can, but you would need to get there at 10am to be one of the first in line an hour before open, thus negating the point of getting there early to avoid waiting in a line.

    Also, idk about you but I don't really enjoy heavy stouts and double IPAs until later on in the day. You get there super early, start drinking at 11:30am and before you know it, it's the middle of the day and you've already finished your second and final pour and now what? Going after 5 is much more relaxing and is a good way to finish off a Saturday, or maybe start your Saturday night since last call is 8:30 which is pretty early.

    Fridays and Saturdays at open are just a nightmare until the expansion is done, which looks pretty far away based on what I saw this weekend. Hopefully it'll be ready for Spring.
  9. Greyvtrayn

    Greyvtrayn Aspirant (227) Feb 17, 2017 New Jersey

    I am unsure of any playgrounds in the area. They have (or are working on) some walking trails on the grounds. Tree House is also only about a 10 minute drive from Sturbridge Village which might be nice for the wife and kid.
    Jelavelle likes this.
  10. lbower860

    lbower860 Initiate (150) Jun 28, 2011 Connecticut

    I cant believe this is still going on. I really am surprised they cant come up with a better system for pours. Waiting an hour for a single draft pour just seems impossible. You almost shouldnt have them if thats gonna be the case.
  11. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    Honestly, it's not all their fault. Waiting in the pour line, you can see groups of people going up that haven't even looked at the draft list (posted all over the building and the website) while in line. They then have a 4 person conversation with the bartender about the differences between the choices when the sheets clearly give them full descriptions of each offering. I would also imagine that a lot of newcomers ask "do you do flights?" followed by "Oh really?? Why is that?" "What about growlers?"
  12. dele

    dele Initiate (46) Mar 13, 2019 Massachusetts

    As long as we're griping about pours, is it wrong of me to say that for $8.50/pint or whatever they charge now, I want my beer in an actual glass, and not a plastic cup? I love TH but this is one thing that's always bugged me a little.
    Jelavelle and rightcoast7 like this.
  13. 7irondave

    7irondave Zealot (524) Jun 22, 2016 Massachusetts

    They used to be till people started stealing them
  14. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    Savages. Who would do something like that? *takes Tree House bar glass out of dish washer*

    On slow days they still serve pours in glass
    woodfinish likes this.
  15. agreenman19

    agreenman19 Poo-Bah (1,796) Apr 10, 2011 Connecticut
    Society Trader

    As long as they can keep charging double for draft in a plastic cup, they will do just that at every opportunity.
  16. ColdOne

    ColdOne Aspirant (249) Jan 19, 2013 New York

    That wasn't the case the one time I went for pours. Everyone on line was checking out the lists that they posted and was ready when they went up. But there were only three people pouring, and it took FOREVER. We would have happily paid for two pours if the line had been moving, so it seems like basic business sense to hire one more person.

    Here's the thought we had while watching our proverbial paint dry: Why not have one staff member just pouring and pouring and putting out glasses for the bartenders to hand out? None of them are going to sit there very long.
    9percenthurdle likes this.
  17. mumbles44

    mumbles44 Aspirant (214) Jan 22, 2016 New Jersey

    but do they have recycling cans for the plastic cups?
  18. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    I could see a few issues with that:

    1.If some of the beers sit out on the counter (yes most will go quickly but how many people get pours of Old Man) it could be some kind of health code violation or even just get warm.
    2. The counter space for all these glasses/plastic just isn't there
    3. At some point, someone is going to get handed the wrong beer.
    4. How would you keep track of what is what?
    5. Someone is going to knock over a glass which is going to spill beer all over the other ones and the floor, as well as possibly knock over the glass next to it when it falls over.

    What might help is:
    1. Double tap lines of the most popular sellers which shouldn't be hard for them to figure out
    2. More bartenders. There MUST be a reason why you never see more than 4 behind the bar
    3. THE NEW BAR OPENING which was supposed to have been done by now.
  19. agreenman19

    agreenman19 Poo-Bah (1,796) Apr 10, 2011 Connecticut
    Society Trader

    It's really great that Tree House posts their tap list on their website so everybody can check it out online and be prepared to order. Totally agreed.
  20. cmoney13

    cmoney13 Initiate (133) Sep 9, 2017 Massachusetts

    you mean like the conversations that go on between patrons and bartenders in every beer bar in america every day of the year? They're paying $8+ per pint. They should be asking questions.

    Blaming customers for a business's failing in operating a bar. A new low for this thread.
  21. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    The sheet gives you all the info you need. Stop supporting people who are oblivious of their environment. The same people taking 15 min to ask pointless questions were probably in line complaining about how long it was taking.

    Guess what happened when I got up to the bartender Saturday? I showed him my two tickets and I said "Green and C75 please". Not 30 seconds later I had my hand marked and beers in hand. Hell, I had two people who had never been there before and had been to breweries fewer than 5 times combined between them and they already knew what they were going to order before it was their turn. I will blame the customers of which I am, and I don't understand not being prepared.

    Sure if it was a light Sunday and there's 5 people in the pour line, go ahead and chat it up. It won't affect other peoples experience. When you see the massive line and how long it took yourself to get through said line, have some awareness and consideration.
    StephenPizzi likes this.
  22. agreenman19

    agreenman19 Poo-Bah (1,796) Apr 10, 2011 Connecticut
    Society Trader

    I do see what he's saying. In the end, you should want to go to a brewery for the charm, atmosphere, and experience as well as the beer. Chatting up a bartender to get their interpretation and opinion of the beers is definitely part of that.
  23. Sabtos

    Sabtos Poo-Bah (7,432) Dec 15, 2015 Ohio
    Society Trader

    Some people have intense ordering anxiety.

    They can't move past the holding the menu stage until a server or bartender asks them directly what they would like to order.

    This is an epidemic we must face head on.
  24. ScaryEd

    ScaryEd Poo-Bah (1,988) Feb 19, 2012 New Hampshire

    "Ok, I'm getting a pour of Green. No question. It's my favorite beer and it's the perfect day for it. Green it is. No doubt about it."

    "Hey what can I get you"

    ".........umm *looks over pour list*"
    Tmwright7 and TreeHouse_Erection like this.
  25. oldbean

    oldbean Disciple (349) Jun 30, 2005 Massachusetts

    "This system would be fine if people just stopped acting like people" - A common, completely accurate, and completely pointless diagnosis of many problems.
    rightcoast7 and Sabtos like this.
  26. cmoney13

    cmoney13 Initiate (133) Sep 9, 2017 Massachusetts

    You're a beer nerd. Not everyone is. The majority of TH patrons aren't. It's a lot of patrons first visit, not someone going multiple times a month like yourself. It's a huge shitshow and they're confused. And they're spending a lot of time and money to procure some beer. They have a right to be damn sure.

    Besides, all the descriptions are bullshit anyway. After reading one, asking "and wtf does jackfruit taste like?" is a valid question by any patron.
  27. colby600

    colby600 Zealot (544) Mar 24, 2015 Massachusetts
    Society Trader


    The experience doesn't need to resemble the soup Nazi (Seinfeld). Maybe they should install a large count down clock so if you don't order in less than 30 seconds you're required to start over at the end of the line.

    Every time I'm there people are asking how it works and I'm not about to warn them they better have their draft order squared away before they hit the bar or the mob behind them will freak out.
    Tmwright7 and likeadabeer like this.
  28. Sabtos

    Sabtos Poo-Bah (7,432) Dec 15, 2015 Ohio
    Society Trader

    Why not? You can't say "it's best to know what you want when you get up there" just like that? Like what else are they going to do standing in line for a half hour or longer?
  29. MrEff

    MrEff Initiate (35) Mar 21, 2017 Massachusetts

    A new low might also be calling their incredibly popular, busy, and money-making bar service is a failure.
    ColdOne likes this.
  30. colby600

    colby600 Zealot (544) Mar 24, 2015 Massachusetts
    Society Trader

    "It's best to know what you'd like before you get to bar as people will otherwise freak out. Please don't ask any questions." Got it.
  31. Sabtos

    Sabtos Poo-Bah (7,432) Dec 15, 2015 Ohio
    Society Trader


    Not what I said, but if that's how you feel when giving people advice that they asked for, then I can understand your hesitance to be honest and direct.

    Nothing offensive or diminutive about the quote I gave, and you ultimately can't stop them from doing any number of things that will hold the line up.

    It's Tree House's problem in the end, but people are going to be people and it's easy to manipulate people's behaviors in person without being a dick about it.
  32. redbill

    redbill Initiate (20) Nov 29, 2018 Massachusetts

    the mentality with most people who wait in any kind of lines, are that you've been waiting so long on other people, that once you get to the front you're getting your money's worth (in time) as a customer. It won't cause them any more delay.

    thank fuck they don't give samples.
    TreeHouse_Erection likes this.
  33. parg0

    parg0 Initiate (49) Feb 22, 2018 Massachusetts

    I frequent TH as often as the next guy, spent more hours in line (both cans and pours) than I can possibly count, but being upset that newbies are asking questions at the bar might be the saddest take I've ever seen.

    It's a brewery, and people waited in line for a long time for a limited number of pours. Many of those same people are traveling to TH from far away for the very first, and perhaps ONLY time. They should feel damn comfortable asking as many questions as they want to make sure they have the best experience they can have.
    abagofit, lic217, rozzom and 5 others like this.
  34. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    You've impeded on my safe space. Reported to mods.

    Hey everyone, let's talk about how we don't like waiting in long lines moving slower than they need to be. THEN when the reasons for the lines being slow are presented, get upset and defend the long slow lines we all said we hate!

    Maybe I'll go to Trillium where I can pound several sessionable Triple and Quadruple IPAs without limits or long lines and forget this page of the thread ever happened
  35. Sabtos

    Sabtos Poo-Bah (7,432) Dec 15, 2015 Ohio
    Society Trader

    I intentionally try to think of those behind me and move along. Getting my money's worth means enjoying my beer and not dilly dallying around taking even longer to get my beer. Anyone that thinks getting their money's worth means putzing around at the front of a long ass line needs to reevaluate their priorities, and sometimes idiots like that actually need that kind of logic drawn out for them face to face, because they couldn't possibly fathom the concept on their own if given a million years.
  36. ColdOne

    ColdOne Aspirant (249) Jan 19, 2013 New York

    I understand that not everyone, like me, is from Long Island. The land where you better know exactly which 12 bagels you want before you're "next." The land where they're honking at you if you're not rolling into the traffic light as it's turning green.
  37. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    It's two beers, man. Two. With 20+ minutes to weigh the pros and cons to each option on the sheet twice over. In Long Island if you even said "I'll have" before you're order, having that much time to think, they would throw you out of their fine establishment.
    ColdOne and Sabtos like this.
  38. likeadabeer

    likeadabeer Initiate (81) May 19, 2015 Pennsylvania

    I don’t know what happened here over the last page of posts, but if it got us this idea of a shot clock for the draft line...I’ll take it!
  39. Schuee

    Schuee Initiate (93) May 26, 2017 Connecticut

    Eureka with galaxy just dropped today.
  40. TreeHouse_Erection

    TreeHouse_Erection Aspirant (203) Aug 7, 2018 Connecticut

    I would love to have that, they should have dropped it in the middle of summer.

    Also, line shot clock is the best idea in this thread. SO upset with myself for not thinking of it. I think the consequence for going past the allotted time should not be getting 86'd for the day. That's too generous. You should immediately be escorted to the back of the line and have wait in it again!