Canceling an Open Trade (Feedback Wanted)

Blog Discussion in 'BeerAdvocate Talk' started by Todd, May 25, 2014.

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  1. jlflorance

    jlflorance Initiate (0) Jun 17, 2012 Pennsylvania

    I like teledeluxe's idea.

    This is just a thought not sure how practical or difficult to implement, but let's say trader X leaves feedback. Trader Y then has xx number of days to leave feedback. If trader Y does not leave feedback, a screen pops up that does not let him/her do anything else on the site until feedback is left.

    I am sure there are holes in this, but again, just a quick thought.
     
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  2. hansenm72

    hansenm72 Pundit (847) Jan 23, 2014 Texas

    maybe not full blockage but some kind of irritating reminder about someone leaving feedback for you and you still have yet to do so would be nice... I guess we could all just take the irritating reminder upon ourselves and BM these guys til they do it... "great trader but damn irritating"
     
  3. jivex5k

    jivex5k Initiate (0) Apr 13, 2011 Florida

    Purging seems like the best option.
     
  4. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    I've begun wrapping this up today. I plan on setting up the purge script that will periodically remove open trades where no feedback was given first, and then I'll take a look at open trades with partial feedback.

    In the meantime, here are some stats for the curious. I ran a quick query on the number of open trades prior to May 1, 2014.
    • 226 = no feedback
    • 1,133 = 1 person has left feedback
    This is out of 15,984 trades made during the range.

    A lot of beer traders are about to get spanked for not leaving feedback. :grimacing:
     
    JesseLara likes this.
  5. pmoney

    pmoney Initiate (0) Apr 15, 2011 Illinois

    So if neither side of a trade left feedback (presumably because the trade was opened but never came to fruition) it just gets wiped?

    And if one side of the trade left feedback and the other side didn't (I have a bunch of these), then the side that DID leave feedback gets a positive trade tally? And what does the other side receive? Neutral?
     
  6. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Here's where I'm at ...
    • Ability to Cancel.
      • Other trader agrees > Purged.
      • Other trader doesn't respond after 30 days > Purged.
    • No one left feedback after 30 days > Purged.
    • If you have an open trade AND left feedback > Good or Neutral. I'm on the fence, but there will be a system message in the feedback text to let others know that it's the result of someone not leaving feedback.
    • If you have an open trade AND you didn't leave feedback > I was thinking Bad. Now I'm thinking Incomplete, a new stat to better gauge how reliable a trader is in regards to using the system, and one that we can eventually use to adjust the feedback %.
    I'm going to grab another cup of coffee before I finalize it.
     
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  7. F2brewers

    F2brewers Maven (1,432) Mar 12, 2005 Massachusetts
    Society Trader

    Hi Todd.

    While it would be great for this to be automated, I'm not keen on the idea of automatically assigning either good or neutral in these situations.

    For example, I have an open trade from mid-April. My partner received and acknowledged receipt with positive feedback in a BM, but hasn't bothered to finalize feedback in the system. IMO, it wouldn't be appropriate to assign a neutral rating there.

    OTOH, it wouldn't be appropriate to assign a good rating if there's no evidence that a trade partner actually got their box.

    This may only affect a small percentage of trades and may be more work than you want to put into the system, but IMO there should be *some* mechanism to adjudicate situations like this. I'm not talking about he said / she said situations, but if there's clear evidence (or a complete lack of it), we should be able to manage that.

    -Kevin.
     
  8. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    OK, but something needs to be assigned. If not Good or Neutral (or Bad, of course) ... what?
     
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  9. F2brewers

    F2brewers Maven (1,432) Mar 12, 2005 Massachusetts
    Society Trader

    maybe it defaults to neutral with a time frame for the user to provide evidence to make a manual switch to good?
     
  10. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Traders can edit their feedback already, so it really doesn't matter.
     
  11. F2brewers

    F2brewers Maven (1,432) Mar 12, 2005 Massachusetts
    Society Trader

    I'm saying that providing evidence of a good trade should improve the rating from neutral to good. The feedback (from the no feedback trader) can still indicate that they (the no feedback trader) were lame and left no feedback in a raonable period of time.

    But the trader who followed through with his box and gave feedback shouldn't get a neutral b/c his partner was too lazy to give feedback. That's just not right.
     
  12. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    This is becoming more complicated than it needs to be. We simply need to deal with 3 things here.
    1. Ability to cancel an open trade within 30 days.
      • Purged; regardless if both parties agree to cancel or the 30 days is up; creating a cancel option is kind of pointless.
    2. No one left feedback after 30 days.
      • Purged.
    3. One person left feedback after 30 days. Herein lies the problem.
      • The irresponsible trader received feedback already, but what should we do with this feedback? The irresponsible trader needs to get penalized, regardless of the feedback that they received.
      • And what should we do with the responsible trader who left the feedback, but didn't get any in return? We can't assume that the responsible trader who left feedback should receive a default Good, Okay, or Bad.
    #1 and #2 are solved; purged after 30 days.

    So I need some solid, easily automated ideas for #3 that will not require any user follow up, otherwise we'll just purge those too.
     
  13. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    I think I just came up with a solution ... look for a follow-up post soon.
     
  14. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    PA-Michigander likes this.
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