Broken bottles in Ballast Point order

Discussion in 'Beer Talk' started by Brent212, Dec 19, 2014.

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  1. Brent212

    Brent212 Pundit (914) Jan 13, 2014 California
    Trader

    Dude, how has there now been two people advising me about what to do AFTER I posted that it's been resolved? SMH
     
    #21 Brent212, Jan 7, 2015
    raffels likes this.
  2. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    I have found Ballast Point customer support to be outstanding!
     
    #22 jrnyc, Jan 7, 2015
  3. raffels

    raffels Initiate (0) Dec 12, 2009 West Virginia

    poor reading comprehension skills. Aka, I didn't read the whole thread...
     
    #23 raffels, Jan 7, 2015
  4. Yellolab2010

    Yellolab2010 Initiate (0) Jan 25, 2014 Pennsylvania

    I had ordered 2 stem style glasses from jester king and they were only about 8-10 bucks each. When I got them one was broke and they were packaged very well! How I handled it was I took a photo and sent a quick email about the misfortune and thanked them as they were packed good. I said I was not expecting them to replace just thought they might be interested? To their credit, a week later I come home to a box with 2 more in it! I sent them an email right back to tell them they rock! I guess what I'm trying to say is most of these breweries care about their product and image so maybe try that approach?
     
    #24 Yellolab2010, Jan 7, 2015
  5. Yellolab2010

    Yellolab2010 Initiate (0) Jan 25, 2014 Pennsylvania

    Haha! I second raffels point! Didn't read all the way thru:slight_smile:
     
    #25 Yellolab2010, Jan 7, 2015
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