When do print renewals get applied to profiles?

Help Discussion in 'BeerAdvocate Talk' started by jmdrpi, Jul 17, 2015.

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  1. jmdrpi

    jmdrpi Grand High Pooh-Bah (8,989) Dec 11, 2008 Pennsylvania
    BA4LYFE Society Pooh-Bah

    I know the FAQ page says, "We apply renewals on a monthly basis". What exactly does that mean? At the end of each month?

    Because I renewed through the BA store on June 23rd, but my "Manage Your Subscription" page still says "Expired".

    Just want to make sure I don't miss an issue or something.
     
    #1 jmdrpi, Jul 17, 2015
  2. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    They get applied just before we ship the next issue, which is generally around the 20th of each month.
     
    #2 Todd, Jul 18, 2015
  3. jmdrpi

    jmdrpi Grand High Pooh-Bah (8,989) Dec 11, 2008 Pennsylvania
    BA4LYFE Society Pooh-Bah

    Great, thanks!
     
    #3 jmdrpi, Jul 18, 2015
  4. Keene

    Keene Initiate (0) Sep 11, 2009 Washington

    Thanks for renewing!
     
    #4 Keene, Jul 20, 2015
  5. jmdrpi

    jmdrpi Grand High Pooh-Bah (8,989) Dec 11, 2008 Pennsylvania
    BA4LYFE Society Pooh-Bah

    On the "Manage Your Subscription" page, as of a few days ago it does now say "Active".

    But in the right hand column that says "Magazine Status", it still says "Expired". And no Beer Karma update either.
     
    #5 jmdrpi, Jul 23, 2015
  6. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Did you assign a primary subscription?
     
    #6 Todd, Jul 23, 2015
  7. jmdrpi

    jmdrpi Grand High Pooh-Bah (8,989) Dec 11, 2008 Pennsylvania
    BA4LYFE Society Pooh-Bah

    Above my subscription ID, it says:

    "Primary. Assigned to your account."
     
    #7 jmdrpi, Jul 23, 2015
  8. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    @jmdrpi: Please send me some screenshots privately and I'll investigate this further.
     
    #8 Todd, Jul 23, 2015
  9. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Upgraded this to a bug. It wasn't updating the expiration date properly.

    Should be fixed now.
     
    #9 Todd, Jul 24, 2015
  10. jmdrpi

    jmdrpi Grand High Pooh-Bah (8,989) Dec 11, 2008 Pennsylvania
    BA4LYFE Society Pooh-Bah

    Yes, fixed from what I can see. Thanks!
     
    #10 jmdrpi, Jul 24, 2015
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