Samples. How many is too many?

Discussion in 'Beer Talk' started by JdoubleA, Dec 22, 2015.

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  1. invertalon

    invertalon Pooh-Bah (2,249) Jan 27, 2009 Ohio
    Pooh-Bah Trader

    At most I will ask for two when I am debating which full glass I want.
     
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  2. Ranbot

    Ranbot Pooh-Bah (2,463) Nov 27, 2006 Pennsylvania
    Pooh-Bah

    I don't think we need to worry ourselves with how a business operates. If customers asking for samples get out of hand the bar/restaurant can create policies or pricing to address it and they don't need my help.

    Personally, if I ask for a sample it will be 1 or 2 max and then I'll order a full pour. I also don't begrudge a bar charging $1-$3 for a small 2-4 oz tasting pour either.
     
  3. JLaw55

    JLaw55 Pooh-Bah (2,417) Jul 10, 2014 Missouri
    Society Pooh-Bah

    ^This is exactly the rule I live by.
     
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  4. tillmac62

    tillmac62 Pooh-Bah (2,859) Oct 2, 2013 South Carolina
    Pooh-Bah

    Same here.
     
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  5. NDogg44

    NDogg44 Zealot (708) Oct 21, 2015 Texas
    Trader

    This. I don't mind paying a $2-3 for something I don't like. If the establishment doesn't offer flights, I think it's perfectly reasonable to ask for a couple of .25-.5 oz samples to decide on a beer that is $7-10 for 8-16 oz. I'm more likely to try new beers and possibly buy more if I like all of the beers they let me sample.
     
  6. gopens44

    gopens44 Grand Pooh-Bah (3,560) Aug 9, 2010 Virginia
    Pooh-Bah Trader

    Place I frequent doesn't offer flights, and lets folks know they limit samples at 5. My M.O. is usually to try a few heavier samples to set up my next beer after I've decided upon what IPA I'm going to have. Sounds silly probably, but I'd rather roll the dice on a new IPA or stick with an old reliable instead of choking down a massive ABV beer that I don't like. So long story short, I am one of those that may have a few samples and then order something completely different next.

    If I am at a flight offering place, than yes, I'll do a flight, choose a growler worthy beer and choose a lighter "enjoy at the bar" beer based on said flight.
     
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  7. surfcaster

    surfcaster Initiate (0) Apr 20, 2013 North Carolina
    Trader

    2 max if no flights.

    If you can't figure out what you want by then, you're in the wrong place or you don't know what your doing.
     
  8. DVMin98

    DVMin98 Grand Pooh-Bah (5,125) Nov 1, 2010 North Carolina
    Mod Team BA4LYFE Society Pooh-Bah Trader

    I don't have a problem with samples. I want to make sure I like something before I spend $6-8 on a beer. Feel free to dock me the amount of a sample from the pour I order to make up for it, if that's what it takes. I had one place that wouldn't let me sample a beer when I was there for dinner. I was spending $50 on dinner for my family. They said we have flights, so you can try all you want, but no samples. If that's your policy, that's fine. I ended up getting a water. That 15 cent pour cost them $7, if not more, because I probably would have had a couple.
     
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  9. rightcoast7

    rightcoast7 Maven (1,330) Apr 2, 2011 Maine
    Trader

    No need for a hard a fast rule, as every situation is a bit different. How busy is the bar? Do I know the bartender? Do they offer samples willingly or are they making a special exception because I asked? Do they sell flights? This boils down to common sense and my general rule that applies to pretty much everything in life: Don't be a douche.

    It's generally not hard to tell, and if you have to ask, you're probably being douchey.
     
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  10. jmdrpi

    jmdrpi Grand High Pooh-Bah (8,989) Dec 11, 2008 Pennsylvania
    BA4LYFE Society Pooh-Bah

    This is my approach. I don't expect anything for free.
     
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  11. JLaw55

    JLaw55 Pooh-Bah (2,417) Jul 10, 2014 Missouri
    Society Pooh-Bah

    Or if you want to look at it that way, it saved them 15 cents from your request, and the next person's, and the next person's, and the next person's, and the next...... Water is cheaper than beer. Why not save that beer for the paying customers? It is a business after all.

    (Plus, that sample costs more than 15 cents.) That 16 oz beer, if it costs you $7, means they just lost roughly $0.43-$0.44 cents on that 1 oz. sample. That may not seem like a lot to you, but as someone has already stated, profit margins are smaller than you think. It quickly adds up after multiple patrons take multiple samples per visit.
     
    #31 JLaw55, Dec 22, 2015
    Last edited: Dec 22, 2015
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  12. jmdrpi

    jmdrpi Grand High Pooh-Bah (8,989) Dec 11, 2008 Pennsylvania
    BA4LYFE Society Pooh-Bah

    Serious question - what makes the beer different than your food? Your meal was probably more than $7, and you didn't get to sample that before ordering. You went on good faith based on what the description in the menu is. Why not the same with the beer list?
     
  13. RutgersBeerGuy

    RutgersBeerGuy Savant (1,059) Jan 16, 2007 New Jersey

    While I think that it is probably good customer service to offer samples, I don't have any expectation as a customer of being entitled to samples. Also, I don't think that I'm somehow entitled to like what I order. If I order a beer and don't like it, that's on me unless there is an actual flaw with the product (taplines aren't clean, it's old, etc). Same with food...if I order a steak, and it's cooked correctly, but I just don't like the sauce...that's on me. If it's overcooked, well, that's another story.
     
  14. dennis3951

    dennis3951 Initiate (0) Mar 6, 2008 New Jersey

    I never ask for more than 2 samples. If the 1st sample is ok I just order it.
     
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  15. Hefewiseman

    Hefewiseman Pundit (968) Sep 6, 2011 Florida
    Trader

    Man I can't tell you how many times I've been *this close* to losing my shit because Joey Indecisive has to sample all 20 beers, only to end up choosing our Bud Light-iest one. Not to mention this happens frequently when we are clearly slammed and trying to be efficient at getting everyone their beers in a timely manner. We even offer individual flight-size (4 oz.) pours of all of our beers for $2 each, so ordering that many samples is absurd.

    I think the term "tasting room" gets taken a bit too literally sometimes...
     
    #35 Hefewiseman, Dec 22, 2015
    Last edited: Dec 22, 2015
  16. donunrue

    donunrue Crusader (439) Feb 4, 2011 Kentucky

    Whoa, so much going on here.

    First and foremost, judge a book by its cover much? "Cagey fellow" ?? "... and he just seemed like the type that would have asked for more" ?? Snob much?? I mean really. You may well have been right but, really? Isn't the fellowship of the beer community about more than that somehow?

    If a place OFFERS free samples, they WANT you to take them. I'm in the 2-3 per visit group but to look down your nose at someone for taking more than YOU deem acceptable is poor form.

    I travel a lot and see many areas where craft beer has just not caught on yet. The owners do what they can to further the enjoyment of clients. How is offering free shots of beer any different than handing out ink pens?

    Also, let's say flights and free samples are both available. The owner has obviously determined he wants BOTH of these tools at his disposal. Maybe he realizes there is a wide variety of people in the world, cagey people and snobby people, as well as people who like free samples and people who want to pay for flights.
     
  17. mychalg9

    mychalg9 Pooh-Bah (2,123) Apr 8, 2010 Illinois
    Pooh-Bah

    I work in a taproom and most people that ask for samples are doing it to try the newest beer to see if they want to order a pint or take home a growler. A few people each night don't know much about beer so they like to try a few things before ordering. We do a good job of asking what beer they do like so we can direct them to a few styles that they will likely enjoy, so I'd say we have to give them a maximum of three samples before they make a decision. We don't really get people who seem to abuse the system very often. Either way, it is good customer service to allow them to decide what they will like to drink before they have to pay for something. We don't really want people ordering something blindly and then deciding they don't like our brewery because they don't enjoy the beer they ordered. But this doesn't apply to beer bars, which it seems like OP was talking about
     
  18. eldoctorador

    eldoctorador Pooh-Bah (2,096) Dec 12, 2014 Chile
    Pooh-Bah

    You can buy them, you know
     
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  19. Hefewiseman

    Hefewiseman Pundit (968) Sep 6, 2011 Florida
    Trader

    Agreed. Great points and excellent analogy.
     
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  20. charlzm

    charlzm Initiate (0) Sep 3, 2007 California

    Ask for as many samples as you want. The bar will let you know when it's enough.

    Personally, I almost never ask for a sample. Sometimes a bartender or waitress will offer me one without me asking for it, in which case I never turn it down.
     
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