This is how breweries should act when their hyped beer turns out terribly.

Discussion in 'Beer Talk' started by ontheterrace, May 15, 2017.

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  1. ontheterrace

    ontheterrace Initiate (0) Oct 20, 2016 New York

    Thought this was an interesting piece on Black Project Stargate2: https://www.hopculture.com/when-bad-beer-goes-good-black-project-stargate-2/

    It's a follow up to this piece, where the author gets an overcarbonated bottle of Stargate at Black Project in Denver. Black Project dumped the bottles back into barrels and recarbonated the entire batch.

    Have seen this before (specifically Tired Hands had an IPA w/ mango, I think, that was all acid; blowback on IG was huge), and always wondered about how difficult/expensive it is for the brewery to remedy the situation. It's a catch-22: they don't have enough money to refund everyone, but they don't have enough customers to risk losing loyal fans.
     
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  2. JackHorzempa

    JackHorzempa Grand Pooh-Bah (3,375) Dec 15, 2005 Pennsylvania
    Society Pooh-Bah

    As a beer consumer I do not think that any brewery should release beers that have known brewing flaws. I recognize that not selling these ‘off’ beers have negative short term financial impacts but the longer term impacts could be devastating.

    Permit me to share a story about a brewpub that was local to me. The brewer (who I personally knew from his days working at my Local Homebrew Shop) had a difficult time learning the brew system that he purchased. His batches of beer were coming out poorly. I was told that after about 6 months he finally get the hang of the system but by then it was too late; customers ‘gave up’ on the place and in less than a year they closed up this business. It was a wife (she ran the food side of the business) and husband (he was the brewer) team business and they both lost out here.

    Breweries should think long and hard before they decide to sell ‘off’ product.

    Cheers!
     
    champ103, ericwo, Alexmc2 and 12 others like this.
  3. beermeplz

    beermeplz Initiate (0) Feb 13, 2015 California

    pretty cool story...seems like some good folks over at black project
     
  4. LarryV

    LarryV Grand Pooh-Bah (5,408) Jun 13, 2001 Massachusetts
    BA4LYFE Society Pooh-Bah

    That's pretty cool, I love it when someone stands by the quality of their product.
     
  5. NeroFiddled

    NeroFiddled Grand High Pooh-Bah (7,276) Jul 8, 2002 Pennsylvania
    Pooh-Bah Trader

    I hate to say it but I've seen it firsthand where a brewery released a beer that they knew was bad. There was no question about it, it was discussed amongst the entire staff and ownership, and they went forward anyway. That takes balls in my opinion, and although I understand that there's money at stake it's like taking a piss all over your customers. The bright side? No one complained. That's what I was told. Or was it? Did those people who bought it not know what it was supposed to be like? Was that their first impression of the brewery? Or did they just not say anything about it and just never buy it again? Anyway you look at it, putting a less than perfect beer on the market says that you just don't care. So kudos to Black Project for fixing their problem!!!

    And Black Project is not the only brewery to have seen this happen. I'm sure there have been many, many, many breweries that have faced this situation. Years back a large craft brewery I'm friendly with - everyone knows the name of the brewery and the smiling face of the guy behind it - had a batch that did the opposite, it just didn't take off. He was upset, and although it was at least partially about money, he mentioned that to me, it seemed he was more concerned about the beer itself! Somehow they made it right, just like Black Project, and it all went well.

    There's a lesson to be learned here and I hope that the up and coming new breweries take heed, as well as those that are already established.
     
  6. mudbug

    mudbug Pooh-Bah (1,762) Mar 27, 2009 Oregon
    Pooh-Bah

    Reminds me of Deshcuttes Green Monster ( which I enjoyed)
     
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  7. afrokaze

    afrokaze Pooh-Bah (1,962) Jun 12, 2009 Oregon
    Pooh-Bah Trader

    I'm not familiar with how they did it specifically, but dumping bottles back into a barrel or brite tank seems like a poor decision with regards to oxygen pickup and sanitation.
     
  8. herrburgess

    herrburgess Grand Pooh-Bah (3,077) Nov 4, 2009 South Carolina
    Pooh-Bah

    Fool me once, shame on you. Fool me twice...
     
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  9. TongoRad

    TongoRad Grand Pooh-Bah (3,884) Jun 3, 2004 New Jersey
    Society Pooh-Bah Trader

    Ok, you guys just made me RTFA :slight_smile:. This just happened to be a rare case where it would work, it seems. It's a spontaneously fermented beer to begin with, and it's already fermented out. Probably has a low pH, too.
     
    SFACRKnight, herrburgess and Geuzedad like this.
  10. ChittyChambers

    ChittyChambers Initiate (0) Jan 12, 2016 Maryland
    Trader

    Maybe the Aslin guys should read this.
     
  11. Geuzedad

    Geuzedad Initiate (0) Nov 14, 2010 Arizona

    As did I. Reminds me I still have two bottles in the old cellar. Need to pop one and see how its matured!
     
    mudbug likes this.
  12. EnronCFO

    EnronCFO Pooh-Bah (2,193) Mar 29, 2007 Massachusetts
    Pooh-Bah

    I don't know, I kinda like it when a brewery owner admits months later that he released a beer at a premium price that was, I don't know, let's say 65% as good as he wanted it to be. But hey, start your own brewery if you don't like it, right?
     
  13. BeerPugz

    BeerPugz Initiate (0) Dec 4, 2016 Wisconsin

    Didn't The Bruery knowingly sell infected beers in 2016? I thought I read a statement where they knew it was infected but some might find the taste to be desirable and knocked down the price a couple bucks.
     
  14. bbtkd

    bbtkd Grand High Pooh-Bah (7,790) Sep 20, 2015 South Dakota
    BA4LYFE Society Pooh-Bah Trader

    GI could have just relabeled infected BCBS as a BA Cherry Stout! Seriously though, I wonder if any of the BCBS 2015 boxed sets they sent to China had infection issues, and if so how did they handle it?
     
    #14 bbtkd, May 16, 2017
    Last edited: May 16, 2017
  15. jesskidden

    jesskidden Grand Pooh-Bah (3,145) Aug 10, 2005 New Jersey
    Society Pooh-Bah Trader

    They don't? Why not?
     
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  16. cavedave

    cavedave Grand Pooh-Bah (4,157) Mar 12, 2009 New York
    In Memoriam Pooh-Bah Trader

    I liked the infected GI Matilda batch, a case where they did the right thing to release, IMO.
     
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  17. AyeDogg

    AyeDogg Pundit (910) Oct 29, 2015 California
    Trader

    Wait....so no hazebros drinking while waiting in line? What a civil city.

    I believe it was their BA 7 Swans A Swimming. I belive it said in the description as "Now with a funky taste".
     
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  18. ecpho

    ecpho Savant (1,183) Mar 28, 2011 New York

    "when their hyped beer turns out terribly."

    Like when an IPA comes out tasting like OJ? :wink:
     
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  19. TongoRad

    TongoRad Grand Pooh-Bah (3,884) Jun 3, 2004 New Jersey
    Society Pooh-Bah Trader

    In this case it sounds like it just wasn't released until it was fixed.

    Also, to the brewery's credit, they did sample a few bottles before the event, which were good, but others were found to be overcarbed in time to halt it's release.
     
    drtth likes this.
  20. SFACRKnight

    SFACRKnight Grand Pooh-Bah (3,348) Jan 20, 2012 Colorado
    Pooh-Bah Trader

    The fuzz don't take kindly to line drinkin round these here parts.
     
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