High Water BA Campfire Stout infection

Has anyone seen if High Water is doing anything about the infection?

I opened mine on Sunday and got sour green apples. No one in my party could take more than a couple sips. Total drain pour.

It was only after that I noticed people posting about it being infected but I have yet to see any official public response from High Water. I sent them a contact form about it but haven't heard back yet.

 

Yeah, I was actually caught off-guard by how much this bottle cost. Was a fan of the regular and was really excited to hear this was coming out so a friend and I finally split the cost.

Still no response, btw.

 

Still nothing.

I checked Untappd check-ins and people were reporting off flavors as far back as 9/4. A check-in about a week later suggested that High Water was aware of the issue.

What's taking so long for them to respond??? I don't mean to me, but in general.

I'm getting more and more upset at the fact that they knew these were infected by the time I purchased my bottle. I paid nearly $30 for something they knew was infected and yet allowed to remain on the shelves. This is not a good look for them.

 

I don't know about that, but they don't have to know how it happened before they can start pulling these off the shelves or make some kind of an announcement.

 

Tried the Twitter thing. I'll let you know if I get any response. Still nothing from the contact form I submitted.

 

OK I've tried that, too, and still nothing.

I'm beginning to think they are just hoping this will all blow over without them doing anything at all. I can't believe in this day and age a company can just pretend nothing happened and ignore an issue like this.

How hard is it to come up with a response by now? It's not like this has never happened to a brewery before.

 

Yes.

Finally something:



No word yet what they'll do for people who had to drain pour their's. Hopefully we can get refunds from the vendors.