Lost package - FedEx ... Help

Tell them it's salt brine with exotic spices in 22oz, 750ml, 12oz, 375ml etc... Don't give them any more detail than they need. Say the brand names on the labels of the bottles.

A few weeks ago they ended up losing a box with 3 bottles but I was able to get a claim for $100.

 

BS to them about whats in the box (Snow globes, olive oil, etc). Them asking for box contents seems more like protocol for when they are responsible for losing a package. Seems unlikely that they will open a lost then found box - I dont see a need or a reason they'd have to open it.

 

That said, FedEx just opened my box I sent to New Hampshire for no apparent reason, and is sending it back to me.

 

This is exactly why I never leave FedEx without a tracking number. When you drop the box off, insist on a tracking number, and don't leave until you get one.

 

Sending it back? Thats great - Ive heard they toss it. Any repercussions from Fedex?

 

It depends on the branch. Sometimes they just confiscate the entire thing.

 

I work in shipping and my neighbor works at Fedex. I was talking her the other day and she said "you ship beer quite a bit dont you?" I of course say "sometimes, why?" She goes in to the fact that employees are being instructed to red flag or segregate any package that sounds like there is liquid inside. It is then up to the terminal/hub/owner to either open to investigate or to push through. So double boxing with plenty of noise makers is a must.

 

A box of nerds is only $1 at most supermarkets...lots of noise

 

It seems that this is happening quite a bit lately. There is a noticeable concentration of it occurring in the North-Eastern USA based upon the talk on the forums. My guess is that there are a lot more traders now (obviously, look at the ISO:FT forum), and therefore a lot more boxes. Plus, they want our business but need to keep their policies in line with State laws, which creates the whole licensing issue.

I still find this approach to breaking their policies favorable to the "parcel destroyed" approach.

In the last couple months, I've noticed that I have been getting some boxes that CLEARLY sound like they have liquid contents. I get them and am extremely surprised that they made it to my doorstep.

I may start packaging my bottle shippers in different sized boxes if this kind of thing continues. Many times, the bottle shipper's cardboard box indicates that there is a 6 bottle shipper inside (look at the bottom of the cardboard boxes, I know some of you will find what I'm talking about).

 

The package definitely didn't make a noise. I assume its because New Hampshire isn't on the allowed shipping list from Indiana, because of NH state law.

 

Just to be clear, I was not at all assuming the box did make noise. I was actually assuming the opposite and that they just randomly opened the box, or that it was opened because of the shape.

That would be interesting to know if the DC managers reference state laws to determine their specific DC's or region's alcohol policy. It would also be interesting to know if there is any positive/negative incentive for employees associated with the flagging of a non-licensed alcohol shipment.

 

I asked the neighbor, no incentive program is in place at her Fedex, but cant speak for all of the franchise locations.

 

Well the package certainly wasn't flagged while it was in Indiana, Ohio, or Connecticut. It was at the destination where it would've been placed on the truck for delivery.

 

Well this is my first time shipping to a state that is not on Indiana's "can ship to" list. My boxes to California and SC arrived without a problem, also using my FedEx account.

 

Not sure what to say about your lost box, but here's advise for future shipments. Print your label at home, have them scan it when you drop it off, and get a receipt. I never leave before I see my boxes scanned, even if I have to wait in line.

 

As for noise, I have started using what someone shipped to me...

I use an empty soda can, put in about 5-7 small nails, and then tape over the hole. Cheap and works great. (So far, nary a box returned!)