After the Drain-Pour, What Then?

Discussion in 'Beer Talk' started by seakayak, Aug 7, 2023.

?

After the Drain-Pour, What Then?

  1. Take the loss, never buy again

    55 vote(s)
    66.3%
  2. Take the loss, keep buying

    9 vote(s)
    10.8%
  3. Return them to the store

    6 vote(s)
    7.2%
  4. Contact the brewery

    28 vote(s)
    33.7%
Multiple votes are allowed.
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  1. seakayak

    seakayak Pooh-Bah (1,823) May 20, 2007 Massachusetts
    Society Pooh-Bah

    How do you deal with "spoiled" beers? Whether they're infected or some other term, what do you do after you drain-pour a bad beer? Were you satisfied with the result?

    Since I have a new drain-pour, I considered my seven others over the years, and what I did in response. The poll selections reflect my past actions.

    The best response was when I called the brewer, who had a rep that lived near me. He stopped by personally and double-replaced my purchase with fresh beer, plus gave me a refund! I gave him some out-of-state beers unavailable here. I continue to buy from them. :beers:
     
  2. bubseymour

    bubseymour Grand Pooh-Bah (4,800) Oct 30, 2010 Maryland
    Pooh-Bah Trader

    Since this specific drain pour example is a beer that you’ve had multiple times in the past but had a spoiled/infected beer, I’d contact the brewer, while also seeing on social media/Beer Advocate if others are mentioning the same thing. Style dependent issues ( fruit smoothies for example) )could be an age issue or poor refrigeration from the Distributor or retail seller.
     
  3. DoctorZombies

    DoctorZombies Grand High Pooh-Bah (6,827) Feb 1, 2015 Florida
    BA4LYFE Society Pooh-Bah Trader

    Earlier this year I had a beer I enjoyed on tap at a small brewery in St. Augustine, so I got a six pack to go. The canned product was “off”. As I was in town for the week, I returned the beers, was introduced to a brewer and a marketing guy, and my cans were replaced and were fine. No fuss.

    I rarely have drain pours, but typically just move on and don’t re-visit brewery if draught or don’t buy it again if purchased off-site.

    Cheers!
     
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  4. seakayak

    seakayak Pooh-Bah (1,823) May 20, 2007 Massachusetts
    Society Pooh-Bah

    This new drain-pour I have to consider was one where I bought two 12-packs of a beer I've had before and enjoyed. Immediately upon opening the first one, it smelled awful and was murky and brownish instead of clear golden. I cracked a few more and they were bad too. Ugh, the horror.

    So now I have an unopened pack and a half-empty pack, and no receipt. I always say "I'm all set with the receipt" on consumables. I hear you don't want to touch them, because chemicals. :thinking_face:
     
  5. Sludgeman

    Sludgeman Grand Pooh-Bah (3,356) Aug 17, 2012 District of Columbia
    BA4LYFE Society Pooh-Bah Trader

    I had interesting drain pour experience the other day with Vibrissa. Only one beer of a four pack was bad. The bad one (brown and cloudy instead of clear yellow) actually did not taste off or infected, just not tasty. It was the second beer from the four so I knew something was wrong. If it had been the first I might not have known and never drank another from the four pack. All four were canned on the same day. I took a few side by side pictures of good and bad beers in glasses and the cans and sent them to Vibrissa. I received a very quick initial response with a promise that someone else would follow up for more discussion. That second contact never happened. But I was satisfied with the response and have no reason not to by their beer in the future.
     
  6. Domingo

    Domingo Grand Pooh-Bah (4,252) Apr 23, 2005 Colorado
    Pooh-Bah

    For me, it depends on how extreme the issue is and how old the beer is. If it's fresh and it's a major issue (clear diacetyl, acetaldehyde, butyric, etc.) I'll contact the brewery about it. They probably don't want that sort of thing in the wild. If it's super mild or even debatable, I'll let it go and just probably avoid buying that beer again in the near future. Ditto if the date was questionable or if I bought it off a warm shelf.
     
  7. seakayak

    seakayak Pooh-Bah (1,823) May 20, 2007 Massachusetts
    Society Pooh-Bah

    This new drain-pour batch is 50-days old. I have cans in the recycling bin from the previous purchase, which was stellar, and they were 120-days old when I bought them. Maybe I should just let these age for a couple months! :smile::nauseated_face:
     
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  8. LesDewitt4beer

    LesDewitt4beer Grand High Pooh-Bah (6,315) Jan 25, 2021 Minnesota
    Society Pooh-Bah Trader

    A few weeks ago I created a thread entitled DRAIN POURS if you wanna comment there as well. Cheers!! :beers:
     
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  9. seakayak

    seakayak Pooh-Bah (1,823) May 20, 2007 Massachusetts
    Society Pooh-Bah

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  10. zid

    zid Grand Pooh-Bah (3,132) Feb 15, 2010 New York
    BA4LYFE Society Pooh-Bah Trader

    @seakayak - Was this a canned beer? What kind of beer? Was this from a brewer in your area? This could be an issue with getting too much oxygen in the can before being sealed. This can be in every can of a pack or just one.
     
  11. seakayak

    seakayak Pooh-Bah (1,823) May 20, 2007 Massachusetts
    Society Pooh-Bah

    These are canned craft light lagers, from Vermont, so far away. :beers:
     
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  12. Providence

    Providence Pooh-Bah (2,652) Feb 24, 2010 Rhode Island
    Pooh-Bah Trader

    Depends. If the beer is fine (not over-carbonated or infected) and I simply don't like it, then I don't do anything other than not by that beer again. I wouldn't contact a store or a brewer just because I didn't personally like a beer. If it's a beer I don't like from a brewer I trust, then I will just avoid that particular beer but keep supporting the brewery. If it's the first beer I try from a brewery then there's a good chance I'm not buying anything from them ever again.

    If, however, there is a legit problem with the beer, then I would contact the store. I bought a four pack of one of my all time favorite brews last winter (Celebrator Doppelbock) and it was over-carbonated. Total gusher. I told the folks at the store and they gave me a full refund.
     
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  13. LesDewitt4beer

    LesDewitt4beer Grand High Pooh-Bah (6,315) Jan 25, 2021 Minnesota
    Society Pooh-Bah Trader

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  14. chrisjws

    chrisjws Grand Pooh-Bah (3,302) Dec 3, 2014 California
    Pooh-Bah Trader

    Depends on what and why.

    Case 2+ year old beer, tough shit that's on me.

    Case where I buy it, fridge it and drink it in reasonable time, then I may contact the brewery. If it's a sour/wild, probably not. If it's a beer that should be clean and I think I won't be screaming into the void then I may reach out. If it's some rando brewery I'll probably never buy from again either way then I won't really bother.

    i.e. If I buy a Sierra Nevada IPA and it's sour, I'd probably reach out. If I buy an IPA off the shelf at Sprouts from *insert in-region brewery with four IPAs all with hop/haze puns in the name that all taste roughly the same* then I probably won't bother and just won't buy from them again
     
  15. Resistance88

    Resistance88 Grand Pooh-Bah (3,462) Apr 9, 2015 California
    Society Pooh-Bah Trader

    Yes, because since childhood I have enjoyed the sounds and visuals of liquid going down the drain.
     
    Shanex likes this.
  16. dcotom

    dcotom Grand High Pooh-Bah (6,637) Aug 4, 2014 Iowa
    BA4LYFE Society Pooh-Bah Trader

    This is why I tick. I never have to worry about the rest of a multi-pack being bad because I usually buy only one. I will note in my review that there was a possibility that I got hold of a bad batch, but I wouldn't buy it again. Once bitten, etc.

    If you contact the brewery about the problem and they ignore you, you could fill the empty can with STP, take a video of it being poured into a glass, post the video to social media, and grab some popcorn.

    https://www.beeradvocate.com/community/threads/coors-light-keystone-light-recall.667416/
     
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  17. John_M

    John_M Grand High Pooh-Bah (6,849) Oct 25, 2003 Washington
    Mod Team Society Pooh-Bah Trader

    This is generally my take as well. However, I don't feel there's an easy answer to this question. If the beer is obviously infected, and I think it might be a brewery issue, then I'll reach out to the brewery. Maybe. It depends where the brewery is located and how often I'm buying this brewery's beer. But IMHO, this is a pretty rare occurrence, and typically I'm not expecting any sort of refund if something like this occurs. I'll let the brewery know about it as a courtesy, just in case it's a systemic problem. If it's not practical to contact the brewery, then I might bring the matter to the attention of the store I got it from... depending on the store.

    Most of the time when I have a drain pour, it's because I either didn't like the particular beer in question or it's been mishandled in some way. If the former, then obviously I just make a conscious decision not to buy this particular beer again. If this occurs with several beers from a brewery, then I'll likely stop buying beer from that brewery altogether (or that particular style of beer from the brewery).

    Most of the drain pours I've had are either because I didn't like that particular beer (beer appeared to be sound, I just didn't care for it) or it was mishandled (sun struck; too old; bottle/can was inadvertently damaged in some way, etc.). In the latter case, I'll likely continue buying the beer in question, but probably won't go back to that particular store.... depending on the store. There are craft beer oriented stores that will take responsibility for old or damaged product, and those stores I'll bring the problem to their attention. On the other hand, there are stores here in town that could care less how long a beer sits on the shelf, and will steadfastly state that beer doesn't get old or go bad... and that it's not on them if I happen to be unhappy with a particular beer I bought. Obviously, in those cases there's little point in my bringing my experience to their attention. I either avoid buying beer from those stores or I only buy beer from them that ages well (BA impy stouts, barleywines and the like).
     
    #17 John_M, Aug 7, 2023
    Last edited: Aug 7, 2023
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  18. chrisjws

    chrisjws Grand Pooh-Bah (3,302) Dec 3, 2014 California
    Pooh-Bah Trader

    Good point at @John_M I didn't think about the personal taste aspect. I usually check what people are saying here and on Untappd. If it just seems to be universally hated, I pour it and call it a day. If the brewery is one I like/love I'll just chalk it up to an idea that's not for me or most. If everyone else is fine with it, I read the notes and see if they had it at a different temp or if I got a bad bottle or what.

    I had this happen with one of FW's cocktail beers, it was... not good.
     
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  19. Shanex

    Shanex Grand Pooh-Bah (4,960) Dec 10, 2015 France
    Mod Team Society Pooh-Bah Trader

    I believe that I’ve drain poured only a handful of beers in my twenty more years as a beer drinker, only a few since becoming an advocate.

    I usually do my best to finish them, if I don’t like them cause I can be greedy like that or to make me feel better because some people on this planet barely find mere clean water.

    I don’t think I’ve ever had an infected beer or such issues however. I just buy based on style I love, sometimes quickly check out the score and reviews and WBAYDN or NBW for more insights.
     
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  20. LeRose

    LeRose Grand Pooh-Bah (4,423) Nov 24, 2011 Massachusetts
    BA4LYFE Society Pooh-Bah Trader

    I rarely drain pour - I'll make the sacrifice for the sake of science and state my opinion, maybe a PSA beer warning. I'll usually power my way thru a beer I don't like. I've only had one or two infected beers, but plenty with flaws. It's been pretty rare that I've had a beer that's so terrible I run to the sink, and I definitely feel fortunate about that!

    But in general, it's highly situational what happens next. If it's a beer I've squirreled for longer than it should exist, that's on me. If I don't like it, I'll get through it and not revisit it, but I'll give a brewery I enjoy a mulligan sometimes and try again. Flawed beers, especially from a brewery with no history of issues, I'll contact them directly. Rarely bother going back to the store. I can think of many more ways I might respond depending on a ton of factors, though.
     
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