El Catador problem

Discussion in 'South Atlantic' started by Lefty1881, Aug 28, 2013.

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  1. Lefty1881

    Lefty1881 Initiate (0) Dec 31, 2010 Florida

    Got the email for an extra FI, filled out the email to pick up and pay at brewery. When I get to the brewery they tell me I'm not in the book for an extra, just an original bottle... Happen to anyone else yet?
    I have to email them and let them know what happened, so this probably won't be resolved by the time I leave here in about an hour.

    I live in Ft Laudy, so I come up every few months. But I'm just dissappointed.
     
  2. UT-Alex

    UT-Alex Initiate (0) Sep 15, 2012 Texas

    Do you not get a confirmation email for the pick-up and pay option?
     
  3. gunhaver

    gunhaver Initiate (0) May 27, 2007 Florida

    i already responded to the email. 10 minutes before this thread was created in fact.
     
  4. Lefty1881

    Lefty1881 Initiate (0) Dec 31, 2010 Florida

    He did indeed respond.
    I filled it all out with the promo code and all, and he said my promo code wasnt used. So make sure you print stuff out as you go. I have the page saved at home though. 4 hours away
     
  5. BAstoutsNsours

    BAstoutsNsours Initiate (0) Sep 21, 2012 Florida

    This will go well.....
     
  6. ringhaver

    ringhaver Initiate (0) May 22, 2013 Florida

    Do you have your email confirmation?
     
  7. chefkevlar

    chefkevlar Initiate (0) Apr 17, 2010 South Carolina

    Can you access your "sent" email folder on your phone? (or whatever you're using to post here?) At least they could then verify when it was sent and try to figure out what happened.
     
  8. gunhaver

    gunhaver Initiate (0) May 27, 2007 Florida

    if you do indeed have that, it should be somewhere in your inbox.
     
  9. mondegreen

    mondegreen Savant (1,013) Nov 4, 2009 Georgia

    Gun and Ring are good people. If it was a mix up, they'll make it right.
     
    velcrogrip likes this.
  10. BAstoutsNsours

    BAstoutsNsours Initiate (0) Sep 21, 2012 Florida

    I thing you misinterpreted my statement.
     
  11. mondegreen

    mondegreen Savant (1,013) Nov 4, 2009 Georgia

    Not at all. Just saying that there is not a reason for this thread to turn ugly. I'm not even sure the thread is warranted at all at this point.
     
  12. LaChupacabra

    LaChupacabra Initiate (0) Oct 25, 2011 California

    You should be able to see your order history at Eventbrite.com. If your order went through it will show up there.
     
    TBCHopscotch032 likes this.
  13. Lefty1881

    Lefty1881 Initiate (0) Dec 31, 2010 Florida

    It's ok - I'm not all pissed, just a mix up somewhere. If I get another fine. Got my one bottle & Cafe Americana growler. All good, headed to Pegs with my lady.
     
  14. Lefty1881

    Lefty1881 Initiate (0) Dec 31, 2010 Florida

    Ill check my history at pegs. I didn't know a confirmation email was coming cuz it was the first time for this.
     
  15. BAstoutsNsours

    BAstoutsNsours Initiate (0) Sep 21, 2012 Florida

    I am now convinced you misinterpreted my statement.
     
  16. ringhaver

    ringhaver Initiate (0) May 22, 2013 Florida

    My best guess is that the password and promo code were entered, but registration wasn't actually completed. A few people have done the same thing. We are working on ways to make it as easy as possible for everyone.
     
  17. mondegreen

    mondegreen Savant (1,013) Nov 4, 2009 Georgia

    I interpreted your statement, "This will go well...", as having a sarcastic backdrop (meaning that you don't really think it will go well). The context of your statement and use of ellipses were my first clues. I said (basically) that there was no reason it shouldn't go well - CCB usually does a good job of taking care of customers.

    Either way, it doesn't really matter. Life (and beer) will go on. Cheers!
     
  18. Lefty1881

    Lefty1881 Initiate (0) Dec 31, 2010 Florida

  19. Lefty1881

    Lefty1881 Initiate (0) Dec 31, 2010 Florida

    Haven't checked my history yet, probably won't till I get back home. I just don't get it, I'm pretty computer literate even when drinking- I know I went through all the steps to get in. But like I said, it's all good. I was only meant to have one this time. Ill be back, I'm always a CCB fan and just had a knee jerk reaction after a long hot day at Busch Gardens.

    This Pegs place is awesome by the way! First time here in about 30 trips to Tampa area.
     
  20. jloomis

    jloomis Pundit (960) Jan 6, 2010 Florida
    Trader

    It is really pretty straight forward and easy. The fact that you and everyone at CCB attempts to make things right even by being active on these boards is commendable, thanks.
     
    jmm380 and riemster like this.
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