Broken bottles

Discussion in 'Trade Talk' started by Hopgoddess312, May 25, 2014.

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  1. Hopgoddess312

    Hopgoddess312 Pundit (868) Jan 17, 2014 Colorado
    Trader

    Hello my fellow traders! Looking for some sage advice from you long timers.

    I am actually pretty new to trading. So far it has been amazing, I get to trade my midwestern beery goodness for wonderful beers from far and wide that I wouldn't otherwise get to have, so yeah, all terrific.

    So, being new to the trading game, I don't really know what to expect or what the normal protocols are.
    I did a $4$ with someone that ended up getting very big, like each of our boxes were over 40 pounds. As a newbie and a rather anal retentive type, I packed my box as though it contained live plutonium buttons embedded in grandma's china=everything bubble wrapped with an inch of its life and a very, very tight box--nothing moving in there!

    Unfortunately, when I got the box back from my trading partner, everything was well bubble wrapped, but there was not much done to make the box tight. Yada, yada, yada, when I opened the box, there was that awful soy sauce smell of BA stout left out overnight. Sure enough, at the bottom of the very sticky box was my bottle of BA beer, which at $30 was nearly 1/3 of our $4$ trade, completely smashed. Not just a crack, or the neck broken--no, the entire bottle was smashed to smithereens. I was heartbroken, and frankly a bit annoyed that my trading partner, who seems like a really great guy, BTW, hadn't nailed that s*** down so this didn't happen. So, I spent a few hours pulling all the BA soaked bottles out of my box, rinsing them in my tub and trying to contain the mess. I emailed my trading partner and let him know. His response: "gee that stinks." Really? Maybe I am naive about this beer trading stuff, but if I had sent a box and a $30 bottle had shattered, I would have broken all land speed records to get to Fed Ex and be shipping anything from my stash that I could find to make it up. Nope, he emailed again basically saying, "yeah, that stinks, too bad" and that if that beer were for sale again, he'd pick me up a bottle. Blah.

    So, here's the thing: yes, I know that there is risk inherent in shipping beer, but I would feel terrible if something I sent didn't make, wouldn't you? What have you done when a box you shipped had a casualty? What is reasonable to expect in these circumstances? For me beer trading isn't about getting some exact $4$, I just enjoy getting new things and sharing stuff that I love, but there is a limit. I don't want to be a baby about this, but given the fact that I did not get a $30 beer out of a $115 trade, I am feeling pretty unhappy, particularly as my trading partner seems to not feel at all bad and doesn't seem willing to do anything to make it right. Help me out fellow traders, what do you think? What would you do/what have you done when your box gets damaged? Am I overreacting? Looking for honest feedback!
    [​IMG]
     
  2. channels321

    channels321 Initiate (0) Apr 16, 2012 Texas

    They need to replace the bottle or send something of agreed upon equal value. It is their responsibility to get the bottles to you intact. Just one of the many risks in beer trading. Hope everything gets worked out. If not leave negative feedback for not completing the trade.
     
    JesseLara, tommyz, mythaeus and 6 others like this.
  3. ResIpsaLoquitur

    ResIpsaLoquitur Initiate (0) Feb 28, 2010 New York
    Trader

    Like you I'm new to trading. Like you I recently had bottles broken in shipment, unfortunately for me I was the shipperr. Evan though I carefully packed and wrapped everything, the box was smashed at fed ex and was a total loss. 50-60 dollars of beer lost plus the cost of shipping.

    As quickly as possible I got a new box out to the other trader with equal value. Never occurred to me to say, oh well too bad I got mine. Makes me think prob. The same attitude the dude has in bed, lol.

    I don't think what I did deserves kudos or anything I think I did what any body SHOULD do what even having to be asked.

    Just IMHO
     
    mythaeus, beerhan and creepinjeeper like this.
  4. dbc5

    dbc5 Savant (1,117) Jun 18, 2009 Arizona

    Yep, he needs to replace the bottle, otherwise it is as if he did not fulfill his end of the trade. It is on the shipper to get the bottles to you intact.
     
  5. lookrider

    lookrider Savant (1,208) Apr 22, 2007 Pennsylvania
    Trader

    No if's, and's or but's - the bottle should be replaced by your trading partner without hesitation and with good cheer. Even if he packed an indestructible box and it was all FedEx that caused the damage, it's on him to make good. And generally throw in a few extra goodies as an apology.
     
    BMBCLT, jrnyc, blue-dream and 3 others like this.
  6. Kramerbarthomer

    Kramerbarthomer Pooh-Bah (2,116) Mar 22, 2012 Colorado
    Pooh-Bah Trader

    I'm agreeing with everyone else here... he needs to replace that bottle for you... and honestly if he won't do it... i would probably out him on this forum if he needs some convincing to do so from the rest of us...
     
    tommyz, BMBCLT, jrnyc and 2 others like this.
  7. PA-Michigander

    PA-Michigander Grand Pooh-Bah (3,372) Nov 10, 2013 Pennsylvania
    Pooh-Bah Trader

    Call the person out here so they know to make it right. It wasn't me right? Then call them out, pitchforks ready!
     
    Sarge3130, mythaeus, jrnyc and 2 others like this.
  8. Lorianneb

    Lorianneb Pundit (919) Apr 27, 2012 New Jersey

    It is the shippers responsibility to get the beers safely to you. I had a bottle of Lunch break in transit. I replaced and sent a Parabola as an "I'm sorry". The trade isn't complete until you get another bottle
     
  9. nesarebad

    nesarebad Pooh-Bah (1,868) Feb 4, 2012 Massachusetts
    Pooh-Bah Trader

    I would give them another chance to make it right, but if not, let the world know so they can be warned to not trade with them.
     
    jrnyc, tacosandbeer and creepinjeeper like this.
  10. mrkdwrds

    mrkdwrds Initiate (0) Dec 2, 2010 California

    Absolutely his responsibility to send out a replacement. If he has to trade to get another bottle for you, he should do that.
     
    jrnyc and tacosandbeer like this.
  11. Hopgoddess312

    Hopgoddess312 Pundit (868) Jan 17, 2014 Colorado
    Trader

    Thanks for your thoughts on this, everyone. I'll message him again and see what he says. Might just point him in the direction of this thread!
     
  12. Beeryurt

    Beeryurt Zealot (617) Mar 8, 2013 Wisconsin
    Trader

    I just shipped those same speedway stouts, at 40 bucks a shot I packed them so much I dropped one of the bottles from 5 feet up and it bounced in the air.
     
  13. kmello69

    kmello69 Initiate (0) Nov 27, 2011 Texas

    Posting for feedback - what was his response when you messaged him again?

    Rule of thumb has always been that a bottle is not considered delivered until it is in the recipients hands, intact. Part of the risk we all assume is that things can get lost/stolen/broken, and we would be on the hook for them. If he won't replace the bottle, then he needs to send you back the beer you sent.

    Hope it all worked out!
     
    jrnyc likes this.
  14. Immortale25

    Immortale25 Grand Pooh-Bah (3,775) May 13, 2011 North Carolina
    Pooh-Bah Trader

    One time I sent a small box containing some CCB goodies to a BA I'd never traded with before. Turns out the box was too small because it got jostled so much in transit that the BA informed me one of the bottles still had the cap on it but about 1/3 of the beer had leaked out. I felt horrible but luckily I knew exactly what to send him as an "I'm sorry" which he was immediately grateful for and began talking about trading again. We haven't traded since but that doesn't bother me. I knew what the right thing to do was even though I was just taking him at his word that the bottle had leaked (I admit I didn't secure the bottles to the extent I should have). Luckily, that was the only time anything I had sent had arrived not fully intact. Now, as for me getting burned, that happened once and the BA still owes me beer. Luckily it wasn't a big trade so I'm not super hurt by it. Since the OP's was obviously a big trade, the BA on the other end should certainly make up for the shattered beer. If they don't, the only thing that can be done is to leave negative feedback.
     
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  15. BlumBeer

    BlumBeer Initiate (0) May 17, 2012 Florida

    I sent a box to a good BA in South Carolina a few weeks ago...the main part of the box was a Funky Buddha MBCP...this bottle did not survive the trip...i immiidatley opened my entire cellar to my tasting group in order to get another bottle and replace the broken one..IMO good karma is essential in beer trading. The last thing you want is all the assholes on here calling you out anyway :-)
     
    james582, Lorianneb, jrnyc and 2 others like this.
  16. JohnGalt1

    JohnGalt1 Grand Pooh-Bah (3,880) Aug 10, 2005 Idaho
    Pooh-Bah Trader

    It was smart to take a photo immediately.

    Packing security is subjective. The one concrete in this situation is that an agreed upon bottle did not make the trip.

    Your trading partner owes you a replacement bottle.... Either another BA Speedway or something that you guys agree on as equal value..... Or, he should send everything that he received back to you.

    If he cannot immediately replace the bottle or questions whether he can replace it upon the next release, then this is going to come down to what you feel is an adequate replacement.

    It is too early to label them a bad trader... Though, he better come through quickly or that opinion will change.

    That said, he owes you... No questions asked.
     
    creepinjeeper and maximum12 like this.
  17. concealed

    concealed Initiate (0) May 7, 2009 Georgia

    I recently had my first bottle break from shipping on my end. Not my best packing job, but I thought it was pretty secure. Luckily it was sort of an add-in to the main trade, just a Parabola. The kind BA who I traded with let me send him the $ via Paypal and all was well. It was a good wake up call to remember to pack better. I think the BA in question was still happy with the deal, so all is well that ends well, right?
     
  18. Wiscobrew

    Wiscobrew Initiate (0) Feb 19, 2011 Nevada

    If you can't replace what you sent, don't drink what you received.

    This person has three options:
    Send back an appropriate amount of your beer
    Replace the bottle
    Replace with an agreed upon amount.

    If you follow my first point you will never leave the other party holding the bag.
     
  19. Hopgoddess312

    Hopgoddess312 Pundit (868) Jan 17, 2014 Colorado
    Trader

    Uh, hello trading partner who is the subject of this most unhappy thread: I know you received and read my email and I know you have checked this thread several times, but I have no response from you. Let's work this out amicably and be done with it, yes?!
     
    sandman3479, JayORear and jrnyc like this.
  20. Kramerbarthomer

    Kramerbarthomer Pooh-Bah (2,116) Mar 22, 2012 Colorado
    Pooh-Bah Trader

    Just tag him on this thread so we can give him a push in the right direction..
     
    blue-dream, JayORear and jrnyc like this.
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