E1G - overcharging

Discussion in 'Southwest' started by BrutalSusan, Jul 21, 2014.

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  1. BrutalSusan

    BrutalSusan Initiate (0) Dec 13, 2011 Texas

    Additionally, it's a beautiful thing that what you feel the need to do is argue with someone about what they chose to do while saying you would never do the thing that you're arguing about them doing.
     
    #21 BrutalSusan, Jul 22, 2014
  2. BrutalSusan

    BrutalSusan Initiate (0) Dec 13, 2011 Texas

    I don't know Sam. I shop there A LOT at night. Never met him. For all I knew the guy I dealt with everytime is the owner. Also, read what I have to say before arguing a point about what you think I am saying. It happened twice. Should I mention a third time that i didn't think it was with Mal intent? Done. It's a business that needs to fix a problem. I'm not throwing my shoe at Sam. Calm down?
     
    #22 BrutalSusan, Jul 22, 2014
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  3. channels321

    channels321 Initiate (0) Apr 16, 2012 Texas

    Whether you meant to or not the thread title does give the impression that you are accusing E1G of marking up prices, which they do not. Could have been worded a little better.

    As for your bad experience, that sucks. However the mistake was fixed right away in a courteous manner, so as far as I am concerned, no harm done. People do make mistakes, I do not think it required a whole thread on BA.

    Finally, I enjoy shipping at E1G. I am from SA but make sure anytime I am in ATX I stop by. Sam is great, always remembers me, maybe not my name but as that guy from SA, he is always welcoming and from my experience will always spread the wealth of limited releases, even hooked it up with some glassware a couple of times. I will continue to support his business anytime I get the chance.
     
    #23 channels321, Jul 22, 2014
    East1stgrocery likes this.
  4. FUNKPhD

    FUNKPhD Initiate (0) Apr 13, 2010 Texas

    First, I thought there was a real problem. Second, I read the comments and noticed I was wasting my time. Thirdly, tl;dr.
     
    #24 FUNKPhD, Jul 22, 2014
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  5. Jack_Around

    Jack_Around Devotee (365) Aug 2, 2013 Texas

    I've never even been to E1G, but this wasn't "overcharging." Overcharging would be making you pay more than what's printed on the price tag, or more than the local going rate (which, even then, a business is entitled to do), but this was just a simple clerical error that was fixed immediately, rendering the whole thing moot! The thread should properly be titled, "E1G - making mistakes" - which I'd hazard to guess you'd refrain from posting in the first place.

    But here we are.
     
    #25 Jack_Around, Jul 22, 2014
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  6. air

    air Zealot (671) Mar 28, 2007 Texas

    Seriously, this thread is ridiculous. Sam (the owner) has even said something directly to the OP clarifying the situation. The post says it all. He's clearly looked into the matter and posted that he's more than willing to make things right. What else is left to do? What more does OP want?
     
    #26 air, Jul 22, 2014
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  7. Theortiz01

    Theortiz01 Initiate (0) Jun 7, 2013 Texas

    In before the lock!
     
    #27 Theortiz01, Jul 22, 2014
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  8. East1stgrocery

    East1stgrocery Initiate (0) May 9, 2012 Texas

    Btw, Farid told me it was a DUDE with a beard but your BA profile says FEMALE ? and the profile who was upset and reviewed us & gave 1 star on Yelp was a GUY? by any chance do ya'll know each other? well i just wanted to clarify the Yelp comment before this thread gets locked...

    my reply to the review on yelp -

    Comment from sam l. of East 1st Grocery
    Business Owner
    7/22/2014 Hi Rob M,

    i am Sam and i own E1G (East 1st Grocery) i am sorry you had bad shopping experience at my place.

    I tried to contact you thru personal message and also left you a note but you did not response so i am just gonna go ahead and clear it here because your negative review might effect our current & potential customers decision in a negative way...

    you were not over charged the item that you got (i checked our surveillance footage to see what you bought) were

    Ginger beer $8.99 + tax = $9.73
    MIll King Creamery milk Gallon = $6.99 Non tax
    Kiskadee Gourmet Chocolate = $6.99 + tax = $7.57

    all those add up to $24.29 and that is what you got charged :-)

    Thank You for your Business and hope you continue to do so with trust at us.

    Cheers,
    Sam
    @E1Grocery
     
    #28 East1stgrocery, Jul 22, 2014
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  9. PatrickInAustinTx

    PatrickInAustinTx Savant (1,088) Nov 16, 2013 Texas
    Trader

    I love having a bottle shop in town that everyone loves so much and sticks up for and also cares so much about his customers. So many of his neighbors (other stores) do in fact over charge for beer and not just limited stuff. I think I will go leave a 5 star review for Sam now to balance out the universe. Hopefully it doesn't get filtered (yelp sucks).
     
    #29 PatrickInAustinTx, Jul 22, 2014
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  10. MLDucky

    MLDucky Maven (1,344) Oct 12, 2013 Texas
    Trader

    IBTL. Oh the interwebs.
     
    #30 MLDucky, Jul 22, 2014
  11. Grendle

    Grendle Initiate (0) Apr 11, 2012 Texas

    Just wanted to say hello Sam and I'll see you next time I vist Austin from SA before it gets locked.:grinning:
     
    #31 Grendle, Jul 22, 2014
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  12. PatrickInAustinTx

    PatrickInAustinTx Savant (1,088) Nov 16, 2013 Texas
    Trader

    Hey Susan, do you work at Bangers?
     
    #32 PatrickInAustinTx, Jul 22, 2014
  13. jbeezification

    jbeezification Initiate (0) Jun 6, 2012 Texas

    This won't be locked. Stupid threads rarely get locked. They only lock the most popular threads that contain too much useful information.
     
    #33 jbeezification, Jul 22, 2014
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  14. Jack_Around

    Jack_Around Devotee (365) Aug 2, 2013 Texas

    Judging by her posts in other threads, yes, she does.
     
    #34 Jack_Around, Jul 22, 2014
  15. thewrongtone

    thewrongtone Zealot (743) Oct 15, 2006 Arkansas

    Rectified mistake warrants public announcement. Announcement triggers ridicule.

    Does E1G carry any AK? I hear that's the hot new style on the streets of mid 19th century England.
     
    #35 thewrongtone, Jul 22, 2014
  16. BrutalSusan

    BrutalSusan Initiate (0) Dec 13, 2011 Texas

    I am a dude. Also, I don't know the dude who wrote the yelp review. That is not me. I buy beer; not milk,
    Chocolate and ginger beer heh. As far as the thread title goes, you're all right. My bad.
     
    #36 BrutalSusan, Jul 22, 2014
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  17. blatherbeard

    blatherbeard Initiate (0) Sep 30, 2007 Texas

    Holy crap, now i NEED to stop by E1stgrocery just to meet sam....sam... hm seems like every new beer place has a sam now... coincicence?? or is sam taking over the beer industry!! :wink:

    anyway, sam, this ones for you.

     
    #37 blatherbeard, Jul 23, 2014
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  18. nsheehan

    nsheehan Savant (1,206) Jul 3, 2011 Texas
    Trader

    Disappointed the items were not more provocative, like a frozen meal, duct tape, crisco, and a nudey mag.
     
    #38 nsheehan, Jul 23, 2014
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  19. tx_beer_man

    tx_beer_man Pundit (902) Jan 22, 2013 Texas
    Trader

    Yeah, at least a She-Male Fiesta nudey mag
     
    #39 tx_beer_man, Jul 23, 2014
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  20. nathanmiller

    nathanmiller Initiate (0) Oct 7, 2009 New York

    [​IMG]
     
    #40 nathanmiller, Jul 23, 2014
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