Community-based banning for bad traders?

Talk Discussion in 'BeerAdvocate Talk' started by mythaeus, Nov 7, 2014.

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  1. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    Taking my comment from another thread here per @F2brewers suggestion on http://www.beeradvocate.com/community/threads/beerbuddy2122-warning-2-0.225024/.

    I've alluded in another thread that we should have a community-based banning mechanism, i.e vote a bad trader off the BA trade island. BA creators and staffs don't want to be involved in "he said, she said" situations, even if evident is clear or the accused refused to tell his side and/or own up, but when you have situations like this and have these bad traders floating around, the integrity of the trading system is compromised.

    How about when a thread like this runs its course and still unresolved, BA lets the trading community decide whether or not to ban the user? Simply put up a poll, link to this thread, and let people vote. 3/4+ "Yes" will result in ban. This way the community, not BA, would take the responsibility. As for the "ban" it may be better, although may require a bit of technical changes, to ban the user only from the trade forums, trade request system, private messaging functionality, and note when viewing the user profile that he/she has been banned from trading.

    To address your comment about forming cliques to ban someone, Kevin. While I don't it's impossible to happen, I feel it's highly unlikely to happen given how we can easily figure out if that's the case based on responses from the accused. I also think that most people trading are good people and things won't go that far. I'm pretty sure mods and members are also smart enough to sense when things are off. If a bunch of people intentionally start a thread to get someone banned, I think it would unravel even before a poll can be conducted.

    Al
     
  2. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    Voting people off the island is going to be a tough one. But at a minimum I would like to see a feature that when someone is tagged in a potential bad trader thread if they don't show up in the thread within say 7 days after logging in to BA that their access is restricted until they at least post in the thread they are being called out in.

    It is kind of ridiculous people are being called out in threads and they go along their merry way posting on other threads and continuing to trade.
     
  3. Janeinma

    Janeinma Initiate (0) May 24, 2009 Massachusetts

    Wouldn't it be better to stop people posting on the trading forums after a number of neutral or negative feedbacks?
    say 3-5 neutral or 2 negative.
    As proposed being banned by the community could happen by just going against public opinion about a brewery/beer style or such and childish maliciousness.
    and proposing stopping BMs just seems way too extreme.
     
  4. mlhyatt

    mlhyatt Initiate (0) Jul 27, 2013 Georgia

    I like this idea. It would make people more inclined to respond to the thread they are being accused in and the verdict comes from the peers of both parties. It would also be extremely easy to defend oneself against a false accusation, there would be absolutely no evidence that the accused was a bad trader. The poll should be released after a certain amount of time (such as days or a week) though so the accused has a chance to respond and give an adequate defense to his position.
     
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  5. mlhyatt

    mlhyatt Initiate (0) Jul 27, 2013 Georgia

    I really don't think that the community would go as far as to ban someone for saying they don't like a certain brewery or for trolling (that's what the new time outs are for :wink:). The BA community as a whole just doesn't have that level of malintent. Also, just by stopping people from posting on the trade forum doesn't preclude them from completing trades through BM. They could easily message someone who posted an ISO and stealing more beer.

    Also, not everyone uses the formal trading system, and especially people don't always use it before shipping beer. So if someone waited to send a formal request after they shipped a box the thief wouldn't accept a person's trade request. So it is possible and highly likely that there are bad traders out there with 100% feedback, so they could still pursue more trades through your proposed system.
     
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  6. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    This is strictly related to trading and required that there is a thread started specifically calling out a bad trader. Ample time will be provided for opportunity to respond, just like the thread I referenced in the original post.
     
  7. Janeinma

    Janeinma Initiate (0) May 24, 2009 Massachusetts

    still no evidence that banning a person would be done on the bad trade information not on biased opinions. And based on what I have seen about how some threads degenerate - and remember those are the ones that end up deleted I would fear this would be badly abused.
     
  8. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    There are many threads that survived and provided clear evident for basis to vote on. Most reasonable people know which threads these are. Threads degenerated and deleted are those that are likely would not have met criteria for voting. Plenty of threads survived also are just "trade with caution" and wouldn't show up for a vote either. The opportunity for abuse is extremely low and I'd think the mods are smart enough to know when that happens.
     
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  9. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    I'm not a fan of voting to ban users. Bias will come to play. It'll get abused, messy, and create more work for us. And banning won't stop them from signing up again.

    We need to figure out a simpler way to handle this. And the potential loss to the bad trader needs to be much greater and more public.
     
  10. Bitterbill

    Bitterbill Grand High Pooh-Bah (7,036) Sep 14, 2002 Wyoming
    BA4LYFE Society Pooh-Bah

    If I was still involved in trading, the first thing I would do if a trader has been proven to be bad is hit the ignore button on him/her. If everyone did that then no one would see his/her bs trade offers...I know, it's a fairly passive thing to do but I reckon it's a start...
     
  11. wittyname

    wittyname Initiate (0) Aug 4, 2012 North Carolina

    This is great. If a mod on the trading forum calls out and tags someone and they don't respond to the thread after checking and signing on, yeah, a time out would be awesome. And the time outs can keep getting longer as long as they do not respond.
    No opinion, no bias, nothing that can be abused. Everything is up to the potential bad trader - respond or don't. If the potential bad trader has a legit reason, let them share.....if they don't share their side, thats just admitting they don't have a legit reason.
     
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  12. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    Very well said! This could be implemented very easily. People get timeouts all of the time, certainly potentially ripping off a member of BA is worthy of a timeout. I know BA says trade at your own risk, but it seems silly someone can be called out, not respond and roam free on BA at same time.

    Yes, if banned they could start a new account, but the same can be said for anyone who gets banned for other reasons, that doesnt stop them from being banned.
     
  13. FATC1TY

    FATC1TY Pooh-Bah (2,564) Feb 12, 2012 Georgia
    Pooh-Bah


    If they have a timeout, they wouldn't have the ability to post to even respond, and in some cases, would just make another name and keep moving on about their business, or lack of.
     
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  14. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    They will have ample opportunity to respond before they get a timeout. I dont buy the creating another user name theory, if that is the case, why do any users on BA get banned then?
     
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  15. wittyname

    wittyname Initiate (0) Aug 4, 2012 North Carolina

    Give them X days to respond. If no response, timeout. They could always respond when the timeout is over. If they don't, longer timeout. Eventually it will catch up to them especially is they like trading.
    If they create another profile, aren't they kept from the trading forums for a certain time, so at least they couldn't continue trading. Just seems like a minimum amount of work and is better than letting them get away with it.
     
  16. FATC1TY

    FATC1TY Pooh-Bah (2,564) Feb 12, 2012 Georgia
    Pooh-Bah


    Yes, ripping off the community would, IMO, warrant a timeout/banning. But the problem is, while it might seem silly to have someone called out and them be allowed to still roam, is that we aren't a police force. There isn't the time to stroll each section and find out, or have to deal with an influx of e-mail/BM's that someone didn't fill their trade end of the deal.

    As it says, "trade at your own risk". We can't be caught in the middle as the ones to ensure a deal goes right or goes wrong. We can assist in some cases, but aren't going to be able to oversee it.

    If someone has several negative feedbacks and continues to try and do trades, they could be banned, but then you'd have them just make another name..
     
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  17. FATC1TY

    FATC1TY Pooh-Bah (2,564) Feb 12, 2012 Georgia
    Pooh-Bah


    Yes, I understand, they get the opportunity to respond. Rarely have I seen once the pitchfork and fire breathing start, someone comes in to respond and take their lumps and make right and get back into the community.

    If you don't buy the creating a new name theory then I can't help you. I know of SEVERAL users off the top of my head that have created new names after they went south. I only know of those because they've changed their tone and actions and have melded back into the community. None were for any trading actions, but simply being trolls, harassing, etc.

    They get banned for various reasons, I'm not the only moderator. If you are asking what KEEPS them off the site after being banned, then probably the trouble to rebuild a name. More often than not, they make a new throw away name, come in and say their peace and get banned again. At that point, if someone becomes malicious, Todd/Jason have some options to use.
     
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  18. FATC1TY

    FATC1TY Pooh-Bah (2,564) Feb 12, 2012 Georgia
    Pooh-Bah


    I agree, it keeps them off, and keeps them away, but if they really liked trading, wouldn't you think they'd do a better job at filling their end of the deal? If you tarnish your name, what do you have left?

    New users are kept from the ISO/FT section until they reach a threshold, yes. It would just delay it a bit longer to keep someone from getting back into the mix.

    I think this whole blanket concept would have mixed results. It could work for someone who has been here a little bit and has a rapport, and who made a mistake, or had some issues getting online/emergency in life, and wants to make it right. Timeouts do work. The people who are out there to just bend someone over backwards, it probably won't do a damn thing for them. I've seen it in other online facets. I used to deal heavily in golf stuff and paintball gear. If you think your rare flavor of the week is expensive, try trading/selling thousands of dollars of metal and carbon fiber.
     
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  19. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Agreed with @FATC1TY. Having a mod tag them, give them X number of days to respond, and then issue timeouts only creates more work for mods. It forces mods to keep track of users, threads, and timeouts while putting them in the middle as the bad guy. Mods get enough crap for doing their job already.

    Reminder: You trade at your own risk. If you don't have them ship first or fail to use the feedback system, and you get burned, it's really on you and it's not our problem to fix.

    But if we're going to entertain next steps for bad traders, I'll echo what I said earlier in this thread. We need to figure out a simpler way to handle this. And the potential loss to the bad trader needs to be much greater and more public, because it's obvious that the threat of negative feedback isn't enough for some.

    And how much of an issue is this right now? Are people getting burned daily? Weekly? Monthly? Are some making this a bigger issue than it really is? An issue that could be solved if they demanded that people to ship first and use the feedback system? Just curious ...
     
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  20. blue-dream

    blue-dream Initiate (0) Aug 22, 2013 Virgin Islands (U.S.)

    This is my opinion, a mod can mod the bad trader thread but we cant make someone anwser, in fact a bad traders best option if they didnt use the trade system is to just keep their mouths shut. We , the mods, can keep bringing the bad trader thread up to the top so everyone sees it, and is reminded of it, but if they keep their mouths shut there is no recourse. Now this might seem as antagonistic but its all we can do, if they come on with a snarky comment, or call someone a name, depending on how severe it is they will get a timeout or banned. But this all goes back to always trading with caution and use the system @Todd and @Jason set up.
     
    #20 blue-dream, Nov 9, 2014
    Last edited by a moderator: Nov 10, 2014
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