Great Experience at Founders

Discussion in 'Great Lakes' started by JonB25, Apr 4, 2015.

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  1. JonB25

    JonB25 Pooh-Bah (1,966) Jun 2, 2013 Delaware
    Pooh-Bah Trader

    On Thursday, April 2, my wife and I visited Founders from Central PA. Well worth the trip. The highlight of the visit occurred when we were leaving, earlier I was talking with the guy that brought us our food. I asked (naturally) about KBS, he said I was a day late. When we were leaving, he comes up to me with a paper bag. BAM, inside a bottle of 2015. Many thanks.
     
  2. OrangeMen

    OrangeMen Initiate (0) Jan 26, 2014 New York

    Thats really cool....stuff like that just shows a brewery "gets it". Small gesture that makes a customer happy.

    Its a far cry from bottle shops that seem to make you feel like an annoyance when you ask about KBS. Nothing like making a customer feel like an annoyance.

    Nice to hear Founders takes the opposite approach
     
  3. JonB25

    JonB25 Pooh-Bah (1,966) Jun 2, 2013 Delaware
    Pooh-Bah Trader

    Everybody was very friendly. And you could really smell the HOPS
     
  4. Thirstygoat

    Thirstygoat Initiate (0) Nov 22, 2012 Illinois
    Trader

    I had a nice evening there Memorial Day weekend 2012. That trip I also stopped at Dark Horse and Bell's. All were great but in different ways.
     
  5. Mitchell57

    Mitchell57 Zealot (626) Jan 8, 2013 Wisconsin

    Good to read!
     
  6. Pete811

    Pete811 Initiate (0) May 13, 2013 Michigan

  7. Lazhal

    Lazhal Pooh-Bah (1,890) Mar 13, 2011 Michigan
    Pooh-Bah Trader

    That's pretty sweet. Great to hear stories like this from a brewery I support.
     
  8. Donco

    Donco Pooh-Bah (1,639) Aug 12, 2013 Pennsylvania
    Pooh-Bah

    Founders and Clown Shoes, two breweries who "get" the importance of customer service!
     
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