Redeemed Trader: Pizzapie?

How is his trade history? 2 IP trades with 100%?

I feel like at this point you may as well tag him to hear his side of the story. Without proofs of broken bottles and you're basically out of the beers you sent without any guarantee of getting anything in return, there's not much else you can do.

 

Did he take pictures of the broken bottles? Seems like that should be the very first thing any trader should do in the case of agreed-upon bottles being damaged, simply to avoid any sense of impropriety...

 

I think this could of been/ can be handled better by both parties.

How can you claim insurance on a package when it was delivered?

 

Yes, if I received a box with broken bottles, the very first thing I would do is take pictures without moving anything else around to show the sender the damage. If he doesn't have pics, I'd be skeptical.

 

No pics of broken bottles/no replacement. He should also include his BA username in the picture of the broken bottles.

 

I'm pretty sure you can't even claim insurance on alcohol period. Since it's against their TOS they can refuse to pay.

 

Sounds to me like you unfairly put him on the defensive by assuming he scammed you. Just because you have sent out 25 boxes before and they have never broke doesn't mean box 26 couldn't have a problem. Broken bottles happens to the best traders with the most well packed boxes.

 

Just tag him to avoid two pages of conjecture and then tagging him

 

Personally, I would not out him yet.

That said, there is NO WAY IN HELL that any reasonable person would not take a series of photos IMMEDIATELY if the bottles were broken.

Were the bottles packed well enough that 1500 ml of thick, sticky beer would be contained in the box? If not, then a wet, stinky and sticky box was delivered.... And I find that hard to believe that it would have been delivered WITHOUT any sort of shipping exception showing up in the tracking info.

This is all just conjecture, but is my experience.

 

Approach with a stance that you are willing to replace, but you need the pics of the broken bottles.

Once you get the pics, assuming they are satisfactory, work it out with him. You may agree that replacement box and his box must ship the same day, or not. But this sounds like you have incomplete information, and so do we when giving opinions/advice.

 

It all sounds overly complicated to me. He should send a pic of the broken bottles, and once done, then he simultaneously ships you what he owes, and you ship the replacements (assuming you have / can replace them). Job done

 

You're not out of bounds there. Pretty bad call jumping straight to an accusation but I still think it's up to the other trader to provide a picture and make good on at least part of the trade. We're not talking ultra rare or expensive beers here, seems like it should be easily solved. Good luck!

 

I mean it's a badly handled situation all round. He should have shipped when he said he would. You should have given him the benefit of the doubt when he first said the bottles were broken. He should have immediately sent a couple of pics as evidence, etc etc.

That's why I reckon tag him and get his side - it's not really "outing" him per se. I mean once his side is clear maybe it will imply you are at fault - who knows. But currently it's just guesswork. If you tag him then one way or the other it will get sorted.

 

Even if he did recieve broken bottles, its not justification for not shipping his portion of the trade. It should have already been shipped before he recieved his box. You obviously upheld your end of the deal, he should uphold his and give you the opportunity to replace the broken bottles (after he provides proof). I think this sounds very fishy, especially with no proof of breakage.

 

Did the dude take any pics of the broken bottles or not? The answer to this question will determine a lot. Multiple people are wondering, whats the deal???

^ Though in no way am I saying its an excuse for not shipping on time or now (unless you told him you can't replace the broken ones)

 

Agreed with the pics - if I got a package and it seemed fine, but when I opened there was beer and broken glass - first thing would be a text of the pics to my partner. It isn't about trust, it is about transparency.

I would have a hard time believing that FedEx delivered a package of 5 bottles with 2 broken, and there was no outside damage to the box. It should have been soaking wet and dripping beer unless you water-proof all your packaging.