How should we handle open trades with partial feedback?

Discussion in 'Trade Talk' started by Todd, Jun 19, 2015.

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  1. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    That seems really extreme. I don't think anyone suggested that if you don't leave feedback, you end up on the bad traders list, which is essentially what this will do.
     
    Kramerbarthomer likes this.
  2. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    I thought that at first, and then thought about it a bit more. The feedback system is the core of trading here on BA - without it there would be no trust, no good reputations, and if people aren't willing to get with the system, then I am fine if you drop the hammer.

    I mean, you won't forget to leave feedback will you!
     
  3. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    Also, I'm not sure why people don't just message their trade partners and remind them to leave feedback.

    I feel that this is a VERY small percentage. The large majority of people leave feedback. I have 203 feedbacks and only had to remind 2 trade partners to leave feedback. Lots of people forget because there is nothing to remind them to leave feedback. Marking someone who didn't leave feedback a bad trader will effectively dilute the "bad trader" label.

    The key value in the feedback system is that it warns others about potentially bad traders. Considering the large majority will leave feedback, especially it reminded, building reputation isn't difficult if 1 of your trade didn't have a feedback.
     
    #63 mythaeus, Jun 25, 2015
    Last edited: Jun 25, 2015
    JavaNoire likes this.
  4. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    Actually that is a very good point - hadn't thought of that. Right now having a bad trade is a pretty big deal - I certainly wouldn't trade with someone who wasn't 100% unless they had a great explanation and were willing to ship first etc...
    If you can get a bad trade for simply forgetting feedback it does dilute the meaning of that red mark over time
     
  5. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    That assumes that BA#1 deserves good feedback.
     
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  6. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Right. I did. It could also be downgraded to Neutral. Whatever works best.
     
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  7. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    Neutral seems fair - unless it was already left as bad by the first trader. Is it possible to downgrade good to neutral, and leave bad as bad? Per your comment a few earlier - if we don't want to assume a trader who didn't get left feedback was 'good' then presumably we don't want to make the same assumption that the non-feedback leaving BA was a bad trader unless the other trade partner has already left negative feedback.
     
  8. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Well they're bad as they're lazy, and will probably be lazy again. And it wouldn't upgrade if it was already negative.
     
  9. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    Fair, however right now people who ship really late, and do other lazy things don't get a 'bad' review - it seems like that is reserved for traders who basically stiff their trade partner completely and don't send their bottles or something pretty egregious.
     
  10. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    I think bad can apply here too, but that's just me. It would surely keep people on their toes.
     
  11. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    I agree. I guess perhaps more guidance on what 'bad' means. I would think shipping your bottles really late (basically if mine get there before you even bother to ship unless that was the agreement) etc.. Should garner a similar review.

    Personally, I treat trades seriously, pack bottles bullet proof and ship immediately, and leave feedback the day I get the box, so I am fine with laziness being 'bad', but I am sure others are a bit more casual and wouldnt think not leaving feedback was that serious. Just a thought.
     
  12. stakem

    stakem Grand Pooh-Bah (4,070) Feb 20, 2009 Pennsylvania
    Pooh-Bah Trader

    I have 15 trades stuck in this limbo where I provided feedback and got none in return. I appreciate that something is being done about this. It bothers me that I never got "credit" for those trades but I think half of the people have moved on and dont care or have been banned. For the other half, I dont know how I feel about marking them as a bad trade because of lack of feedback only. In each case every trade was good, and the feedback was a very minor aspect of that trade to make it "negative."
     
  13. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    Wow, that is a ton! If nothing else a good purge to clear them out is going to help regardless of the feedback bit
     
  14. Jaycase

    Jaycase Grand Pooh-Bah (3,858) Jan 13, 2007 Illinois
    BA4LYFE Society Pooh-Bah Trader

    Re: defaulting feedback to "good", I don't agree with this. It cannot be assumed that just because the other trader failed to leave feedback that it would have been "good" had feedback been given. Defaulting to "good" is a really poor option here imo.

    I think the simplest approach here to just let the system remove them after 90 days. However, I feel if the person who left feedback gave neutral or bad feedback to the "missing feedback" trader, I feel that should stick because the "missing feedback" trader could just use feedback inactivity as a method to purge the neutral/bad feedback from their history should the system drop both sides. If it's good feedback, then remove it as the "missing feedback" trader should not be rewarded with having that good feedback on their history. The person who did not receive any feedback gets no feedback after the 90 days & the trade is no longer in open status.

    Let's face it, is losing one pending trade feedback from people who have 10, 15, 20, 25, 100+ trades with feedback going to make a significant difference in any way? If I'm a trader with 25+ trades with all good feedback and I leave feedback for someone and they never leave me feedback & let's say it gets dropped after 90 days. Is it that big a deal? For someone who has less than 10 trades maybe but for anyone with > 10 trades it's not significant imo. Just move on.
     
  15. F2brewers

    F2brewers Maven (1,432) Mar 12, 2005 Massachusetts
    Society Trader

    I agree with Todd.

    If, after several months, you can't be bothered to type a few words, you deserve to be penalized.

    Not penalizing someone only encourages poor behavior and laziness.

    I'd advocate for a concurrent loss of trading priveleges as well. A week? A month? Maybe six months for a second offense and permanent for a third.

    To mitigate, the system could send an automated warning (once? seveal times intermittently?) to the effect that bad feedback will be left on your account if you don't close your trade with appropriate feedback within amdefoned period of time.

    If you don't log in for extended periods of time knowing you have an open trade, you deserve the penalty.

    Life happens? Sure, maybe in a small number of cases. For those, we can reconsider (once per account).

    I have one of these that's over a year old. I've pinged my partner several times. He's read the BMs. No response.

    He deserves what he he gets at this point.

    You guys want to weed out the bad apples? Make 'em rot.
     
  16. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    @F2brewers - I agree that not leaving feedback, especially when reminders are sent, read and ignored is deserving of bad feedback. If the system sends the odd reminder, that is a nice to have in my opinion, since you really should be paying more attention if you are trading (it isn't that hard...)
     
  17. kscaldef

    kscaldef Initiate (0) Jun 11, 2010 Oregon

    I mostly feel like the words are useless platitudes, especially on positive feedback. It was a trade. They met expectations. The end.

    I understand that I'm considerably more introverted and less effusive that most people, but the requirement that I have to write something is sort of annoying. I'm not saying it keeps me from filling out the feedback, but I honestly wish you'd remove that requirement.
     
  18. F2brewers

    F2brewers Maven (1,432) Mar 12, 2005 Massachusetts
    Society Trader

    Not happening.

    Don't like it? Don't trade.
     
    blue-dream likes this.
  19. dmbforever

    dmbforever Initiate (0) May 8, 2013 Wisconsin
    Trader

    What's ironic about this whole thing is that leaving *feedback* is the simplest part of a trade and people still can't do it. Atleast 1,800 people cant to this date. The hard part of finding a trade partner, agreeing on what's being traded, packaging beers, sending out,etc....is already done. People are just lazy and in reality, there should be no excuse for something that can be typed in under a minute and in a "timely fashion". Its more about principle than anything.
     
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  20. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    I really think a very large number of that is either 1) there's usually a few days gaps in between leaving feedback as some people, like myself, leave feedback right away as soon as I feel my trade partner's end is fulfilled, usually right after I get the box. My trade partner may not have gotten mine yet for one reason or another; or 2) they simply forgot or didn't know feedback was left for them. Not everyone is hawking the feedback system waiting to receive or submit feedback. I'm curious why this particular point of complete lack of system notification when a feedback is left or if you still have a feedback outstanding isn't being addressed, or is it a given that this will be implemented?

    That seems unusually high. Have you messaged these traders individually and asked them to leave you a feedback?
     
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