My Lost Abbey experience

After the cool video of Tommy and Co. showing up at a fans tasting, to great stories like this, I'm starting to feel bad that I believed what some people said about Tommy/Lost Abbey being jerks and not caring about customers.

 

Yeah, LA gets a lot of bad press but my experience with them was awesome.

Stopped in while they were closed, drank beer for free for 3 hours, guy gave me an angel share GC and a red Poppy for no charge, a vial of lacto slurry and a few 50 lb bags of grain because I homebrew.

 

Happy birthday!

Glad you enjoyed LA, they were probably the best brewery experience I've ever had, good people and good beer.

I agree about not believing the bad press and FWIW, I believe all their past issues have been resolved.

 

What kind of negative press were they getting in the past? Just curious.

I like most beers I tried from LA. I just wish they were cheaper.

 

Serpent's Stout is goddamn delicious.

 

a guy I know was doing a western US beer road trip and wanted to hit up Lost Abbey when he was in SD. They were closed that day but after he told them how far he had come they let him in and showed him the place along with sampling some beers. He also got to share a bottle of Duck Duck with Tomme. Lost Abbey cares about their customers and fans for sure.

 

Is there a reason why some breweries can't be reviewed? Or am I missing something?

 

Thanks, would a tasting room qualify a brewery for a review? Captain Lawrence, for example, has a tasting room, outdoor patio w/ bocce ball court, and even serve some snacks now but can't be reviewed.

OP - sorry for the jack, but this was a good time to get some answers

 

They earned a lot of their ill will, it's not like people woke up one day and collectively decided to shit on Lost Abbey for fun. They released a lot of very expensive, faulty beer and showed NO repent for it, even going so far as to say that some drinkers just didn't appreciate the lack of carbonation in Angels Share (or whatever beer didn't carbonate properly that month).

I'm not looking to rehash arguments that are 3+ years old at this point, but they went through some periods where their customer service could've made up for some of their quality control failures, and it didn't even come close to doing so. I've never had any personal issues with Tomme or anyone working there - the staff have always been nice to me personally, and I wish them no ill will. It's up to you to judge for yourself, but as someone who purchased plenty of flat AS, infected ASGC, various flat IPAs, etc, and couldn't even get them to admit there was a problem, let alone get some sort of compensation, I'm in no rush to praise the brewery as a whole.

 

Loved this place when I did a beer run down there... there were several candidates I would have loved to have in my kegerator but they weren't too keen on selling them.

 

The tap room is awesome. Everytime i have went everyone was really cool and they really make a effort to make you feel welcome.

 

Report an update to the establishment. I have done this and it gets changed here so you can review the place.

 

Thanks, I'll give it a shot.

 

How many flat beers have you bought from them over the past 5 YEARS... Or DIPA;s (Anniversaries and Hop 15 that tasted like soap) and you feel bad from one random act of coolness???

It's their own fault they don't add a line for tips...quite moronic actually for every reason you just typed...

Call me a dick if you like...these are just the facts, not to mention I remember them entering Hop 15 into the Bistro SINGLE IPA festival Hop 15; about 6-7 years ago, and the rep admitting to me it's a 10% DIPA amoung 6-7% IPAs BEING JUDGED doesn't help.

 

Judging by your photo, you are a FW fan. I am a huge fan of FW as well. But I've heard of them throwing a "different version" of Pale 31 into almost all of the beer competitions they take part in (they have a TON of awards). Perhaps it's just a rumor, but it doesn't make me dislike FW.