Trading Communication

Discussion in 'Trade Talk' started by LambicPentameter, Sep 30, 2015.

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  1. LambicPentameter

    LambicPentameter Initiate (0) Aug 29, 2012 Nebraska

    I know a lot of the "bad trader" discussion on this website centers around traders who either flake out on sending their promised beer or backing out of an agreed upon trade, and rightly so--those are clearly the most egregious violations of trading community trust.

    But there is more to being a Good Trader than simply following through on your commitments, imho. Honestly, following through on a commitment is kind of baseline--it's the bare minimum you should do. It's basic decency. What I want to talk about is peoples' experiences with the communication aspect of trading.

    The point of this thread is not for me to call anyone specific out, but to share and hear about other people's experience with either outstanding, above-and-beyond communication or completely terrible, obnoxious communication, and even your own personal communication behaviors and what motivates them. I'll go first:

    I've been growing increasingly annoyed with what seems like a more and more frequent trend of radio silence. There are two basic times which this seems to happen:

    1. Initial communciation goes nowhere. This is when you don't have an ongoing conversation with a person, but you reach out to respond to their ISO:FT post on the forums. I realize there are some times when you're going to get so many responses that responding to all of them is incredibly taxing. But I feel that those scenarios are the exception, rather than the rule. I'm of the opinion that if you have time to be trading, you have time to display the common courtesy of replying to someone who responded to your trade inquiry. Even something short and sweet is better than nothing. While I personally have not posted a ton of ISO:FT, when I have, I've made a point to get back to every single person who has shown interest, if only to tell them that I already had something in the works. Sometimes, the cynic in me can't but wonder if sometimes, the lack of response indicates that the person on the other end is screening their inbox for the best offer. Seems to run contrary to the spirit of trading, but I suppose it is what it is.

    2. Ongoing communication stops. This one is a little more frustrating--when you have an ongoing conversation with someone, perhaps going back and forth on what the specifics of the deal are going to be, and suddenly the other person decides that the conversation is no longer worth their time. It's also hard not to think that in this situation, the person is fielding multiple conversations at once, and decides that the easiest way out of a deal they aren't interested in is to just go radio silent. Even if that's not the scenario, it's again just a matter of basic decency to wrap up your conversation like an adult. If you wouldn't, mid-conversation, just stop talking and walk away from someone in person, you probably shouldn't do it online either.

    Anyway, this is a topic that has been eating at me for awhile now. Figured other people might have had similar experiences. Heck, maybe there are people who think I'm being too demanding and want to vouch for why these situations are reasonable/understandable. Either way, I welcome all opinions. Please share away!
     
  2. evilcatfish

    evilcatfish Pooh-Bah (2,116) May 11, 2012 Missouri
    Pooh-Bah Trader

    This has come up before. Unfortunately its never going to stop
     
  3. Greeny87

    Greeny87 Initiate (0) May 23, 2011 Pennsylvania

    I agree, this is another reason I have pretty much ceased trading in the ISO:FT. Too many kids running rampant, asking for the moon and just being ignorant. It's honestly best to just keep up with your established trading partners and/ or participate in the BIF's IMO. Way more fun, and you get to build longer relationships. You wont be able to teach someone manners over a forum.
     
  4. LambicPentameter

    LambicPentameter Initiate (0) Aug 29, 2012 Nebraska

    I agree with both of you. Honestly, I don't know how much value will come out of this thread from a prevention standpoint--people will always be... well, people.

    And I don't think there's really anything BeerAdvocate can do to force people to communicate better. At a certain point, you can't hold people's hands and force them to behave like adults.
     
  5. Greeny87

    Greeny87 Initiate (0) May 23, 2011 Pennsylvania

    Exactly, just keep track of those people who do it and ignore them. Eventually they will lose a lot of legitimate trading opportunities.
     
  6. maximum12

    maximum12 Grand Pooh-Bah (4,686) Jan 21, 2008 Minnesota
    Pooh-Bah Trader

    Completely agree. The problem to me is not only that some people are turds & suck at communicating, but I see the same 38 handles over & over & over & over in these threads. I'm becoming convinced that most traders never enter the "Help" forum except to post about the "worth" of their new 250 bottle, brewery-only release.

    So part of the problem is exposure; I'm pretty sure 93.6% of traders will never see or read this thread or any like it.
     
  7. cardinal_bruin_triton

    cardinal_bruin_triton Devotee (358) Oct 10, 2013 California
    Trader

    #1 is my biggest pet peeve. It's simple email etiquette. But I agree that they're just screening their inbox. It's even more annoying when you respond to their ISO and then they re-post their original trade offer 72 hours later, seemingly because they didn't get their top want.
     
  8. BigRedDog

    BigRedDog Initiate (0) Jul 23, 2014 Indiana

    I have had your first point come up more times than I would like. No one likes being ignored, especially since we can tell when someone has read a message. I try to respond to everyone who messages me in a timely manner, as I would like to believe the majority of users do. Its the bad apples who always stand out in the bunch, though.

    I have also had it happen to where someone responds to an ISO that I post and then after that initial message they go radio silent. It kinda surprises me when someone goes quiet that quickly. Kind of confused on the whole "Why did you respond in the first place?"

    Unfortunately people are going to do whatever they want and if they all of a sudden don't feel like trading, well then there really isn't anything any of us can do about it. Common courtesy would be nice, but some people just don't care...after all this is just an anonymous internet forum, right?
     
  9. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    @LambicPentameter - absolutely agree with your original post - poor communication is a pet peeve of mine. I am seeing more and more of it, and I have basically adopted the rule that if your first message to me doesn't sit well, I cut you right off the bat. I am getting so many responses from people that don't even have any of the basics of friendly communication.

    Of the last dozen or so responses to trade posts, I would say 70% of them have been literally "I have X, interested in your Y" as if the most socially autistic person alive sent the message and they can't be fucked investing any effort at all. I am at the point now that I just reply 'no thanks' and do the trade with someone else.
     
  10. dutesanch

    dutesanch Initiate (0) Apr 22, 2014 California

    I've had both of these instances happen to me. I think it comes down to people changing their mind or trying to get more/better beer for what they have to offer. Some people just don't have the courage or courtesy to say "no thanks" to a trade. Or when a trade offer comes thru there's no spine to counter offer.

    There's no harm in just saying "no thank you". It saves time and effort. Allows the trader to continue conversations with others. If you get multiple offers, tell the others that you're fielding multiple offers and you'll get back to them.
     
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  11. VTR

    VTR Initiate (0) Jul 20, 2014 Florida

    I think communication is important and going forward with trades that is what I look for. What I have experienced before landing my first trade is what you all have expressed frustration with and that is silence. I have responded to ISO and never hear back even if I send two messages. If you closed the trade just send a quick response. Although I want a response to my messages I do not want to have a chit chatty back and forth about superfluous topics. I would rather be right to the point that way there is no mistake of what is expected and what is included in the trade. I guess when I am trying to make a transaction Im responding to an ISO and I don't want to waste the persons time. The majority of my message is you have this and I have that so what do you think. Maybe I sound autistic but I guarantee you will at least get a greeting and a salutation.
     
  12. 4truth

    4truth Pundit (806) Jan 30, 2015 Illinois
    Trader

    This is where I come out on the huge lists of FT and/or "PM me for ratios" too. Somebody dumps some middling names into a post, names a totally out-of-reach ISO, and wants us to come up with a creative offer that they'll either ignore or come back to with another demand? I've made some great friendships here, but most of my interactions and ISO:FT postings I've responded to over the last couple of months have been a total joke.
     
  13. pagriley

    pagriley Pooh-Bah (2,382) Oct 27, 2014 Illinois
    Pooh-Bah Trader

    Agreed. I don't want to devolve into the same 'old man shouting at kids' but the trade forums are definitely looking a bit worse for wear lately.
     
  14. mikevanatta

    mikevanatta Initiate (0) Sep 29, 2014 Minnesota

    I honestly can't tell which one of the two scenarios in the original post I despise more. I'm currently in the midst of the second one and it's driving me nuts. I received two offers for a trade that I posted over the weekend. Preference went to the guy who messaged me first. I messaged him back pretty much instantly, we'll call him Guy A. The guy who messaged me second - we'll call him Guy B - also received a reply from me because I'm not a monster. I told him straight up I already had something in the works but if it didn't pan out, I would message him.

    Back to Guy A. We agreed in principle to trade and, after the first round of messages, I sent a follow up to iron out details - how much, when, etc. Nothing. Since then, I sent another message letting him know I was interested in getting something done this week and if I didn't hear from him I would have to move on. Still nothing.

    So I messaged Guy B and asked if he was still interested. He had already committed to a trade with someone else and politely declined. So to recap, Guy A went freakin missing like he just found out his high school girlfriend is pregnant, and Guy B moved on to something more concrete. So bad communication cost me the whole trade, one that I was definitely excited for. Stuff like this drives me to the brink of insanity and it's most of the reason I stopped trading last winter.
     
  15. evilcatfish

    evilcatfish Pooh-Bah (2,116) May 11, 2012 Missouri
    Pooh-Bah Trader

    Here's another scenario I've encountered which sort of relates to point 2. Working on a trade with somebody and almost to the point of sending a trade request when they go silent. After 5,6,7 days I go to the next person, then the original person finally gets back to me. I inform them I'm not interested anymore and they get mad and act like I'm the bad guy for moving on. I've gotten the "I was on vacation" or "I was busy with work, why couldn't you wait for me to get back to you?" Well, they should've let me know that before going quiet. I'm sorry but if I haven't heard from you in that long I assume you lost interest, were shopping your bottles around, or are just flaky and not somebody I want to trade with anyway.
     
  16. Yourahoser

    Yourahoser Initiate (0) Nov 18, 2014 Florida

    What about the people who respond to your ISO:FT post asking for an even more expensive, harder to acquire beer than what you posted FT. For example I offered a Last Snow for HF Everett, someone came back asking about FB Snowed In...Seriously?
     
  17. benzalman

    benzalman Initiate (0) Apr 25, 2009 California
    Trader

    Im some scary way, this sounds like modern dating (or maybe that's just me!)
     
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  18. Mangbus

    Mangbus Initiate (0) Aug 25, 2014 Florida

    simple response: "No thanks." and then remove yourself from that BM.

    I've done this at least a dozen times recently. No harm in being direct and ending the conversation.
     
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