Has anyone ever poured a beer and thought "That is not the correct beer?" I purchased a beer online that was supposed to be a Hazy IPA. However when poured it was now as expected. I looked up the beer on untapped and the pictures there show a typical Hazy IPA, orange in color. See here: https://untappd.com/b/singlecut-beersmiths-big-in-japan-ddh-ipa/3137498#google_vignette Here is what I received.
How old is that beer (is there a packaging date on the can)? That beer could be old/oxidized? Cheers!
SingleCut currently has Kim Hibiscus Sour available. Mis-labeled maybe? https://www.singlecut.com/beers https://untappd.com/b/singlecut-beersmiths-kim-hibiscus-sour/419642/photos
That's obviously not the beer as described on the web site or pictured on Untapped. I'd try contacting them with the photo. I don't think it matches the Kim Hibiscus either - your picture shows a very clear beer and the Kim looks fruity cloudy to my eye. I've had my suspicions a couple of times recently but both times the brewery had changed the formula - not drastically but enough to trigger the "this isn't what we bought last time" thought. Mine were a lot more similar - this Single Cut brew doesn't even seem to be in the same neighborhood. I'm actually surprised it doesn't happen more often. If you aren't running a continuous filling operation and running batches it's pretty easy to mix things up if you don't keep meticulous track of what's in the cans. So if you've run your can filler and done multiple products on Tuesday then run labeling separately on Wednesday - it's pretty easy to mix things up. It's possible even with a fully automated line - you switch "flavors" and miss the label change or the other way around. For even smaller breweries - hand filling cans then stacking them up for labeling - mixing up a batch can happen. Does the brewer even package their own beer or farm that operation out - who's beer is that becomes a possibility Mobile canning - my experience is they only care about the number of cases they get paid for- right or wrong. I can pretty come up with a whole bunch of scenarios where this can happen - it shouldn't and it strikes me as carelessness and somebody not minding the knitting, but its honestly not totally shocking. It's pretty obviously a screw up - go directly to Single Cut and see how they react/ respond. Then decide if you want to give them your money in the future.
I don't think this is an oxidation or age problem. It's supposed to be a hazy and it's supposed to be yellow. Pretty sure you can't get to clear, red, pink head due to oxygen or age.
A few years ago I bought a winter warmer, Edgy Elf, from Millersburg Brewing Co. When I opened a can, I found that it was actually some sort of sour. I contacted the brewery and, after supplying the canning code/date from my cans, was told that I wasn’t the first person to contact them regarding this beer canned on that date. Apparently, the brewery did actually accidentally label one of their sours as Edgy Elf. They then sent me a refund check for my purchase.
I just don't see how this is possibly the wrong label on a beer. The canning line first requires cleaning and then re-connection with the brite tank holding the beer. The roll of labels are obviously tailored to the beer. To put an incorrect label on a beer would likely mean an entire canning session was mislabeled or someone connected the wrong tank to the canning line. You would think a LOT of people would figure out the problem, including the people on the canning line. I mean, with experience, people on the canning line drink lots of the cans that come off (low fills mostly), so they would probably say "WTF is this" if it was the wrong beer. That said, I would definitely reach out and ask for an explanation.
This happened to me one time several years ago with a bottled offering. Fairly certain it was from a smaller brewery in California and labeled a scotch ale, but it was something completely different. Wish I could remember the details. Will have to track it down in the ol' beer spreadsheet when I have some time..
Couple possibilities: Maybe they package multiple beers on the same packaging line, on the same day, and this can got caught in the changeover. Shit happens. It shouldn't, but people do peoply things. Ancillary to that, usually those get put in the low-fill/scratch and dent/Oopsie pile, and employees take them, but these one went feral. Maybe a can got left in the system, and the wrong beer got put in. Sometimes we would use the last of a small run of cans to dial in the machines the next time, and, as above, shit happens. Maybe it was a mislabeled can that got through the system. Again, people do peoply things. Shrug. People happen, shit happens, people aren't perfect, machines and computers are built and operated by people. Did you enjoy whatever beer it was?
From the pics on Untappd it looks an awful lot like their hibiscus sour. If that happened to me I wouldn't complain.
...and perhaps a wistfully earned merch schwag item to replace the mislabled brew if the complaint is affably lodged
I wish I could say I enjoyed it but I didn't it tasted like watered down cherry koolaid. Sink might have enjoyed it, will have to ask later
