Events FAQ: BeerAdvocate Fests

Discussion in 'Help Resources' started by BeerAdvocate, Apr 3, 2015.

  1. BeerAdvocate

    BeerAdvocate Founders (17,361) Aug 23, 1996 Massachusetts
    Subscriber

    Have a question about a BeerAdvocate (BA) fest? We probably have the answer. Check out the following frequently asked questions and resources.

    Current Festivals/Events
    By purchasing fest tickets, or attending the fest, you agree to any and all rules, restrictions, and forfeit any claims of liability as outlined below or as contained in any and all related fest materials.

    This FAQ thread may be updated without notice, so please check back prior to attending the fest.

    All attendees must be 21+ with a valid ID. No minors. No exceptions.

    ** Work in progress. Some links and posts are not in place yet. **

    General

    When was the first BA fest?
    Art of Beer Festival (AOBF) on May 24, 2003. http://www.beeradvocate.com/events/info/368/

    How many beer fests has BA hosted?
    Over 60. Learn more: https://www.beeradvocate.com/events/

    Does BA pay for the beer?
    Yes. Unlike most events, BA actually pays for all of the beer served. We also waive booth fees to further support the brewers. To date we've spent over $2 million on beer poured at our fests.

    Tickets

    Where are my tickets?
    https://www.eventbrite.com/support/articles/en_US/Troubleshooting/where-are-my-tickets?lg=en_US

    Do I have to bring my printed ticket to the event?
    Yes, or on your phone via email or the Eventbrite app.

    Can I get a refund?
    Please see the fest ticket page for our refund policy. If the event allows refunds, go here: https://www.eventbrite.com/support/articles/en_US/How_To/can-i-get-a-refund?lg=en_US

    Can I transfer/switch my ticket to another person, session or event?
    Note: You won't be able to transfer tickets if you didn't buy the tickets, if sessions are sold out/no longer available or if the option isn't enabled for the fest.

    The name on my ticket doesn't match the actual attendee. Is that okay?
    Yes, so long as the ticket is valid when scanned at the fest.

    Can you tell me if a ticket is valid before the fest?
    No, which is why you should use great caution if buying from a reseller.

    What if I bought my ticket from a reseller and need ticket help?
    We can't help you, or guarantee entry, if you buy from a reseller. You've been warned.

    What's included with the ticket price?
    Please see the specific event/ticket page.

    How many tickets are sold?
    Depends on the fest, but the hard limits are as follows and we'll often adjust for more elbow room.
    • Extreme: Boston = 2,500+ per session
    • Extreme: Los Angeles = 1,500 per session
    • Wood = 1,500 per session
    • (American was upwards of 5,000 per session)
    • (Belgian was 1,250 per session)
    • (Microbrew was 2,500 per session)
    Do you offer discounted pricing for bulk tickets?
    No.

    I saw discounted tickets elsewhere, but already bought my tickets at full price. Can I get a refund?
    No.

    Can I apply a promotional code to tickets that I've already purchased or get a partial refund?
    Promo codes (if any) may only be applied at the time of purchase, and we don't offer partial refunds.

    Session & Times

    What are the fest times?
    See the appropriate fest page.

    Note: Your ticket doesn't guarantee entry exactly when doors open, but we'll do our best to get attendees in the venue as quickly as possible. Those looking to get in early should queue up early.

    When is the last beer poured?
    Last call is 15 minutes before the end of each session.

    Are there any differences between sessions?
    For the most part the beer line-ups will be the same, however, all beers are subject to change and availability.

    Identification

    Are there ID requirements or an age limit to enter the event?
    21+ with valid ID. No minors. No exceptions.

    Is a passport acceptable?
    Yes.

    Is a temporary license/ID acceptable?
    Yes, however, security will review and have the final say.

    Designated Drivers

    Do you offer a Designated Driver ticket/program?
    We don't. We feel that these programs promote abstinence versus responsible drinking. We recommend that all fest attendees plan accordingly, drink in moderation, and use public transportation to get to your final destination safely.

    Children

    Are children allowed?
    No. All attendees must be 21+ with a valid ID. No exceptions.

    Directions, Transportation, Parking & Accessibility

    How do I get to the venue?

    BOSTON
    The Seaport World Trade Center is located at 200 Seaport Blvd, Boston, Mass.

    You can take the MBTA Silver Line directly to the World Trade Center Station or take a quick walk from South Station off of the MBTA Red Line.

    http://www.seaportboston.com/location.aspx

    Parking: We don't recommend that you drive to the fest, but you can park your car in the Seaport Garage or one of the many nearby lots if necessary.

    LOS ANGELES
    California Market Center (CMC) is located at 110 E 9th St A727, Los Angeles, California.

    Parking: http://www.californiamarketcenter.com/faq/drivingdirections.php

    PORTLAND, MAINE
    58 Fore (The Portland Company) is located at 58 Fore St in Portland, Maine.

    Parking: We don't recommend that you drive to the fest, and there's no public parking at the venue, but if you must drive you'll need to park at one of the garages/lots in town or some other form of public parking.

    Is the venue handicapped accessible?
    Yes. All venues that we deal with are handicapped accessible.

    Hotel Accommodations

    Do you have any hotel discounts or codes?
    No.

    Can you recommend a hotel?
    There are a lot of hotels in the area and prices can range from reasonable to outrageous. Your best bet is to use a website like hotels.com.

    Entry Line

    Where's the line start? How does it work?
    Boston: The line to enter the venue starts on the eastern side of the building, around the corner from Sovereign bank, and extends down the Harborwalk.

    Portland: The line starts on the far end of the building.

    Los Angeles: To be posted.
    • If you have a disability, please alert one of our line crew volunteers or security at the front of the line so we can make your wait a more comfortable one.
    • Dress for the weather if you plan on waiting in line early.
    • Please listen to our line crew and security to ensure the line is kept tight.
    • Be prepared to walk around the building if the line reaches the end of the building.
    • We'll be pre-scanning early to ensure that we get you in quick. Have your tickets and IDs ready when you see us coming with scanners in hand.
    Coat & Bag Check

    Will there be a coat or bag check?
    No. Please plan accordingly.

    Beer & Brewers

    When will the beers be listed?
    We typically begin listing beers one month before the fest with numerous updates leading up to the fest.

    Are the beers the same for each session?
    That's the goal, however, all beers are subject to change and availability.

    Do brewers run out of beer?
    Sometimes. It depends on the popularity and quantity brought by the brewer. And some brewers will ration beers to ensure each session gets a taste. But the good news is that there are plenty of other beers to try.

    Why don't brewers bring enough for everyone at each session?
    That would be impossible and result in too much beer and wasted beer.

    Do you have a floor plan listing where the brewers will be?
    Yes. We'll post one in the forums prior to the fest, and our official fest guide will have a map with a list of brewers and their booth numbers. The guide will be available at the fest, for free and while supplies last.

    Disclaimers:
    • All booths will be manned by brewery staff.
    • The beer lineup is more or less the same for all three sessions, however, all beers are subject to change and availability.
    • Pours are 2 ounces (or less). Please consume with respect.
    • Please be advised that some of the beers may contain allergens. Ask before you drink.
    Plastic Cups?!

    Yes. We use govino "glassware," which doesn't impact beer aroma or flavor. That's all in your head, so climb out of it and enjoy!

    Two Ounce Pours?!

    Yes. As dictated by Massachusetts State Law for our Boston events. Otherwise that's just how we roll.

    Food Vendors & Non-Alcoholic Drinks

    Will there be food at the fest?
    While it's not the focus of the event, there will be food available for purchase.

    Will there be non-alcoholic drinks?
    Some vendors may opt to sell water and soft drinks, otherwise there are portable water coolers positioned throughout the venue for rinsing and drinking.

    Do vendors accept cash or cards?
    Typically both, but bring some cash just in case.

    Can I bring my own food or beverage?
    Outside food items and beverages are prohibited. You may be asked to discard these items prior to admission.

    Can I purchase a booth/become a food vendor at your fest?
    No.

    Restrooms

    Where are the restrooms?
    There are two sets of bathrooms at the front and back of the venue, however, one of the back restrooms is reserved for industry only. There are also dozens of portable restrooms along the Harborwalk (where you queued up to get in). See the map in the fest guide for more info.

    Please note that the front restrooms will close 15 minutes before the end of each session.

    Smoking

    Is smoking allowed?
    No. It's illegal to smoke in the venue. Offenders may be asked to leave.

    Is vaping allowed?
    No.

    Intoxication

    We here at BeerAdvocate promote responsible beer tastings to ensure an enjoyable and safe time for all guests.

    Any guest who is intoxicated prior to the fest will be denied entry without a refund.

    Any guest found to be intoxicated and causing issues during the fest may be asked to leave, or escorted from the fest without a refund. Additional consequences may also occur.

    Any guest who witnesses intoxicated behavior should report the incident to security or fest staff.

    Prohibited Items
    The following items may not be brought into the venue or fest line:
    • Outside alcohol
    • Outside food/beverage
    • Weapons
    • Illegal drugs
    • Chemicals
    • Fireworks
    • Backpacks, suitcases, or other large bags
    • Any other items as determined by event management
    All items are subject to search upon entering the venue.

    Event management reserves the right to handle each occurrence on a case by case basis. Depending on the item, a guest may be asked to remove or dispose of the item, ejected from the venue, or subjected to questioning by law enforcement.

    Industry & Trade

    Do you offer trade passes for the industry?
    No. But buying a ticket is a tax write-off for you.

    Marketing, Soliciting & Sponsorship

    Can I distribute info or products at your fest?
    No. Any form of soliciting will result in your immediate removal from the fest and disposal of any related materials.

    Can I sponsor your fest?
    No.

    Can I purchase a booth/become a vendor at your fest?
    No.

    Media

    Can I get a media/press pass?
    Please refer to the Media page for the desired event.

    Volunteering

    Where can I volunteer or find more information on volunteering?
    We no longer use volunteers at our festivals.

    Supporting Parties

    Are there any events occurring before or after the fest?
    Yes. Please refer to the "Parties" link on the event page.

    How do I get my event listed?
    See the above.
     
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